I purchased a 3 in 1 toaster from DMD. Unfortunately the small base stand broke exposing the wiring. I contacted customer service and sent a photo. I can’t believe how quickly they sent a new part !... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought a thermal printer from tesco who verified that this company would send it. We are elderly and trusted Tesco. This company is really dodgy. The website states , this web page is under co... Zobacz więcej
I emailed regarding a part I had lost and the speedy, kind and courteous customer service was second to none! Highly recommend, will definitely continue shopping with them. Fantastic
Reakcja na opinię
I bought my DMD Collective dishwasher in July 2025, and it was fabulous for the first 13 months, but today I have the E6 heat fault code coming up, and it’s not heating the water. Not sure it’s cost-... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wyposażeniem domowym
- również w kategorii:
- Sklep z blatami
- Sklep z dopalaczami
- Sklep z meblami do salonu
Napisane przez firmę
DMD Collective UK is an emerging homeware brand based in Manchester. This independent company aims to provide quality products and convenience through smart and energy-efficient devices that transform your living space. DMD Collective demands more from home and kitchen brands in order to ensure an ethical and responsible supply chain. Dedicated to corporate responsibility, customer service, and evolving projects to meet the needs of customers.
Dane kontaktowe
Marsland Road, M33 3AQ, Sale, Zjednoczone Królestwo
- 07434860402
- Support@DMDCollective.co.uk
- dmdcollective.co.uk
3,7
Średnia
71 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Countertop dishwasher
Ordered a countertop dishwasher on Sunday, delivered first thing Tuesday morning!!! Easy to fit, easy to use, does a good job and doesn't take up much room...perfect😁
Edit...dishwasher only worked once. I've used their contact email address twice with no response as yet.. and their phone number doesn't work!!!
16 lipca 2024
Opinia niezależna
Odpowiedź od DMD Collective
Hi there Pauline,
We are thrilled to hear you love the product :)
We have contacted you regarding your item not working, to resolve this issue. We are awaiting your response.
Kind Regards,
Shai
Problem with the order
There seems to have been a technical issue with the order, but once the customer team got on the issue, it was solved promptly and politely.
5 lipca 2024
Opinia niezależna
Odpowiedź od DMD Collective
Hi there,
We are sorry to hear that you are having issues with your order, we have gone through our whole inbox and replied to all customers, please check your junk box in case it has gone into there. Failing that, we can get a customer support member to phone you today. If you leave your number here.
Product was great and good price.
Product was great and good price.. Customer service when had a problem, quickly resolved.
5 czerwca 2024
Odpowiedź od DMD Collective
Dear Dee Shurley,
Thank you for your positive review! We're thrilled to hear that you were pleased with the product and found it to be a good value. It's also wonderful to know that our customer service team was able to quickly resolve any issues you encountered.
Your satisfaction is our top priority, and your feedback motivates us to continue delivering excellent service. If you need any further assistance or have any more feedback, please don't hesitate to reach out.
Best regards,
Shai
Hang-n-Dry
Excellent customer support from this company, bought this dryer and was pleased with it generally. Unfortunately the timer didn't seem to work correctly and rather than dismantle and return the whole thing I sent their support team an email. The response couldn't have been quicker or more helpful, and soon a replacement heater unit was arranged. Brilliant service, well done.
2 kwietnia 2024
Opinia niezależna
Odpowiedź od DMD Collective
Hi there Dave,
Thank you so much for working closely with us on this issue, we are glad this got sorted in a timely manner.
You are covered with a 1 year manufacturing warranty on all items.
Please don't hesitate to contact us in future :)
Kind Regards,
Support
Excellent customer service from start to finish!
Excellent customer service from start to finish. I really wanted this dishwasher but it was sold out online so I contacted DMD directly through instagram who immediately responded and tracked one left in stock that I was able to purchase. The dishwasher was delivered next day and Shai kept me up to date from my first contact until the product was delivered and signed for.
Dishwasher is an excellent product. Excellent quality and despite being compact it does just as good of a job than a standard dishwasher. Very impressed with this product and the excellent customer service provided by Shai.
11 grudnia 2023
Opinia niezależna
I had cause to report a fault to…
I had cause to report a fault to support, I dealt with by a Shai Owen who responded within a very short time. I was asked a few question and the response was polite and fast and within 48 hrs a new product arrived at my door. This to me is a sign of an excellent company that buts its customers first and deals with issues effectively and professionally.
30 października 2023
Opinia niezależna
Odpowiedź od DMD Collective
Hi Graham,
We are so glad to hear our staff have been helpful for you, thank you for leaving us a review and letting us know how we did!
Kind regards,
William CC
Electric clothes dryer
I recently bought an electric clothes dryer/airer. DMDED1. Fabulous product !. Energy efficient. Holds plenty of clothes. I love it .
I contacted the suppliers customer service department. So so helpful. Thank you
8 października 2023
Opinia niezależna
Odpowiedź od DMD Collective
Hi Julie,
We are so glad to hear our staff have been helpful for you, and that you love our products. Thank you for leaving us a positive review.
Kind regards,
William CC
LIFE SAVER
this product is a game changer! i couldn't afford running the tumble dryer and with the weather situation, I couldn't dry the laundry outside, so all of that pushed me to search for the new option. and this dryer came with the great help! and additional plus is, that the room the dryer is in is nice and warm, so I also reduce the heating! and the service and delivery was smooth and quick. good job streetwize!
16 października 2023
Opinia niezależna
Odpowiedź od DMD Collective
Hi Katarzyna,
We are so glad to hear you love our Cloths Dryer. Thank you for leaving us a positive review.
Kind regards,
William CC
Excellent products for money-saving!
16 października 2023
Opinia niezależna
Odpowiedź od DMD Collective
Hi Chris,
We are so glad to hear you love our product selection. Thank you for leaving us a positive review.
Kind regards,
William CC
Amazing products with excellent…
Amazing products with excellent customer service I was very impressed with the delivery time and loved my product when it arrived!
5 października 2023
Opinia niezależna
Odpowiedź od DMD Collective
Hi Reacce,
We are so glad to hear our staff have been helpful for you, and that you love our products. Thank you for leaving us a positive review.
Kind regards,
William CC
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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