What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was contacted pretty swiftly by DLG, car was driveable and picked up by them at home. Repairs were carried out very quickly and faults discussed over the phone. Was away on day of delivery but car wa... Zobacz więcej
Reakcja na opinię
Kept up to date without fail, work completed was outstanding, a small niggle after receiving the vehicle back was addressed without fuss. I was initially sceptical thinking that only Mercedes would be... Zobacz więcej
I didn't get to choose this garage, which was chosen by my insurer and I didn't have high hopes based on previous experience of a (different) garage chosen by my insurer. However, I was very impresse... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Dane kontaktowe
17 Bakewell Road, PE2 6XU, Peterborough, Zjednoczone Królestwo
- 0345 8788804
4,9
Doskonała
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant Service
From the very day accident happened they were contacting me to arrange pickup of car, they kept me informed althrough of the repair.Always on time with collection and dely.
A Very good company Brilliant made a very traumatic time,that much easier.
16 lutego 2024
Great Service
Kept up to date and repair done ahead of schedule. Friendly delivery team as well.
16 lutego 2024
Very friendly, prompt, professional & efficient.
The people at reception were very helpful and thorough and did a full examination of my car including mileage etc. The engineer rang us when they said and gave a full report of the damage and what needed doing.texts and phone calls were on time and the collection date was exactly when they said and again reception staff were very helpful and friendly. The repair was very good and the car had been cleaned very well too.
1 lutego 2024
Speedy efficient and excellent workmanship
The whole process was efficient and the driver who picked up and returned our car was courteous and good-natured.
The repair was carried out perfectly and the car looks as good as new.
We also have the comfort of the 5 year guarantee on materials and workmanship.
8 lutego 2024
First class repair. …
Seamless operation from the booking process to the engineer phoning with a detailed account of repair and damage.
The car was finished in a good time considering the damage, the repair was first class to Mercedes standard and a great paint job on the bumper and wing.
Would highly recommend DLG Auto Services.
8 lutego 2024
Our car came back looking like new
8 lutego 2024
A job well done!
We found DLG helpful. The repair work has been of a high standard - looks like new! And the staff who both picked up the car and brought it back were very pleasant and efficient. (There were a couple of delays in completing the work, but this did not present us with a problem.)
8 lutego 2024
Happy smiley customer!
I can't find fault with anything they did. It was quite a stressful time for me. They were extremely helpful and efficient every time I called them. Luke was punctual and helpful in collecting and delivering my car. The work carried out was very well done. I'm very pleased with my repaired and shiny car! Thank you.
8 lutego 2024
Very good service
Very good service. Car was fixed and spotless upon return and they even found a power bank charger we’d lost! Thank you!
31 stycznia 2024
They made the process simple and easy…
They made the process simple and easy and kept me informed of the progress of the repair every step of the way from the day they picked my car up to the day they dropped it back off. Very happy with the standard of work carried out too
19 grudnia 2023
My car was collected taken for repair
My car was collected taken for repair, it was delivered back, repaired & cleaned.
26 stycznia 2024
Quick and fixed the issue with my car superbly can't…
Quick and fixed my issue superbly can't fault them
26 stycznia 2024
Excellent customer service and very…
Excellent customer service and very happy with the repair work! Thank you
26 stycznia 2024
Couldn’t be happier
Couldn’t be happier. Car collected on time with prior notice :) Damaged area on car was completed with efficiency and excellent workmanship. Paint work on a black car is hard, they have truly done an amazing job. Car delivered, again, with prior notice and reliably. Car was cleaned throughout :) Communication throughout the whole process was excellent. I highly recommend DLG Auto Services!
15 stycznia 2024
Opinia niezależna
Professional Company
Polite friendly staff
Kept up to date by text
Pleased with final work when completed
17 stycznia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.