Very courteous and good communication from start to finish. Easy to speak to if any other issues arise.
Reakcja na opinię
Cunninghame Road, Clyde Industrial Estate, G73 1PP Glasgow, Scotland, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Very courteous and good communication from start to finish. Easy to speak to if any other issues arise.
Reakcja na opinię
the quality of the work was fantastic. there was a 6 week delay due to the delivery of parts, but I was kept informed and contacted throughout the whole period of repair. This delay was in no way the... Zobacz więcej
Reakcja na opinię
Initially all going well re repair, car returned though missing mirror cover. So sent back and to be fair they were quick to provide courtesy car and sort problem. Staff helpful, apologetic too and co... Zobacz więcej
They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... Zobacz więcej
Reakcja na opinię
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Cunninghame Road, Clyde Industrial Estate, G73 1PP, Glasgow, Scotland, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Both drivers telephoned with a 30 minute warning of their arrival both to remove the car and return and both were courteous and pleasant. There were text updates on the progress of the car and the expected completion date.
The quality of the job done and within the timeframe promised.
My insurance company nominated this company for the repair to my car. Cannot fault the service given. Very professional and courteous from start to finish. Picked up from house on the said day and delivered back when the work was completed. My car looked like new inside and out!! Car was actually repaired quicker than I thought it would be. Would definitely recommend this company.
Dealing with the company was straightforward and reassuring from start to finish. They did a great job with the necessary repairs, kept us up to date throughout, and were in synch with the insurance company and courtesy car providers too. It was a very impressive service all round at a very stressful and difficult time after the car was damaged in a minor accident.
DLG are so Professional and quick with our repair ,they always kept in touch and updated at all times .
From first contact through to vehicle pick up and return communication was excellent. I was kept informed at every stage and was delighted with the efficiency and courtesy of all staff.
Efficient in how they dealt with my car repair. Pick up and delivery of car very professional. Repair work done to car was very good.
Brilliant service from start to completion. First class job done
Excellent service and a professional job on completion. Kept up to date on progress along the way.
Excellent from start to finish. Constant updates and even repaired quicker than expected. Brilliant
Everything okay except for a slight delay in return of my car.
Repair was completed within time specified. Received calls prior to collection and delivery.
All staff were helpful and efficient.
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