Fantastic job restoring my 'injured' Jaguar XK back to health, you'd never know it had been dented!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Zobacz więcej
We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Zobacz więcej
Reakcja na opinię
I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Dane kontaktowe
Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Zjednoczone Królestwo
- 03453030352
4,6
Doskonała
286 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Car was repaired quickly and a courtesy…
Car was repaired quickly and a courtesy car was supplied.
4 kwietnia 2024
Everything happened as promised
Everything happened on time and as promised. I was given all of the information I needed about my vehicle collection and return
4 kwietnia 2024
Excellent from start to finish and the…
Excellent from start to finish and the car was returned gleaming.
4 kwietnia 2024
Timely and prompt service.
Very timely and prompt service.
Excellent customer service - all staff were courteous and answered all my questions, however minor.
Car was collected on time and delivered back before projected return date.
Car looks good an new.
4 kwietnia 2024
Faultless from start to finish
Faultless from start to finish. Cannot get any better customer service .
12 marca 2024
They were prompt supportive gave me…
They were prompt supportive gave me time to think about what they were telling me. Nothing seems to be too much.
12 marca 2024
Great Repair Company…
DLG Auto Services kept me informed every step of the way. Did a great job on repairing my car. All the staff were very helpful.
6 marca 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Insurance repair
I am really happy with the services I received from DLG . They kept me informed every step of the way from pick up to drop off.. driver was very polite and arrived on time. The repairs are perfect and i am very pleased with the results. I also spoke with a couple of Ladies on the phone and text , they were more than happy to assist me in every way possible. I would give them a rating of 10 out of 10.
23 lutego 2024
Opinia niezależna
Odpowiedź od DLG Auto Services - Basildon
Thank you for taking the time to share your positive experience with DLG. We are delighted to hear that you were satisfied with our services and that our driver's punctuality and politeness contributed to your overall satisfaction. It's wonderful to know that our team members were able to assist you effectively and that you are pleased with the repair results. Your 10 out of 10 rating is greatly appreciated and serves as a testament to our commitment to providing exceptional customer service. We value your feedback and will continue to strive for excellence in all aspects of our operations.
Superb service
Very efficient service with superb quality work, repair was perfected with complete satisfaction - many thanks for a great job well done
Would highly recommend 100%
28 lutego 2024
Great all round service
28 lutego 2024
Service was excellent nothing was too…
Service was excellent nothing was too much trouble
16 lutego 2024
Lauren from the Basildon branch went…
Lauren from the Basildon branch went above and beyond to make sure my vehicle was booked in and repaired in good time. Also she was happy to pass on all updates along with her colleagues regarding to repairs to my vehicle. I would highly recommend DLG to anyone the standard of work was fantastic
8 lutego 2024
The car was picked up and returned…
The car was picked up and returned which was very convenient and job was done quicker than was anticipated.
16 lutego 2024
Speedy Professional service
I had a claim and was very impressed at service.
Collected vehicle on the Monday and was ready to be dropped back on the Friday
I was given a courtesy vehicle at same time they collected my vehicle and vehicle was back with me so much quicker than expected after hearing horror stories about how long vehicles are taking to be repaired.
Kept me updated all throughout with position on repairs via text too
Staff were friendly and knowledgeable cannot fault them
5 lutego 2024
Opinia niezależna
Did what they said they would
Did what they said they would, on time and efficient.
They kept us informed regularly so we didn’t worry.
8 lutego 2024
Reason to use again
The service provided was very efficient,
the collection and delivery of the car was easy to arrange and the driver’s arrived
on time.
Was kept informed on the progress of the repair and any delays which had occurred.
8 lutego 2024
Quick efficient and no problems
4 stycznia 2024
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