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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Having used a DKP bat for 2 years (I play over-50s county cricket and all my team-mates love the bat), I purchased pads, gloves and bags for me and my son. Fantastic value items. Buying online is alwa... Zobacz więcej

Oceniono na 5 z 5

Great experience with DKP. After multiple conversations with Nick to get the right bat for me, as Nick did not have the stock, he was able to go direct to a supplier and request a specific bat with... Zobacz więcej

Oceniono na 5 z 5

Ordered a grade 2 custom bat from them last year which has been an absolute joy to play with it. The sound is the most melodious high pitch ping you'll ever hear. Music to the ears! Based on my e... Zobacz więcej

Oceniono na 5 z 5

Ordered a custom Grade +1 Players bat and couldn't be happier with it. It took 10 days from ordering to be delivered, and it came pretty much ready to go. Nick was very helpful in answering a few que... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ze sprzętem do krykieta

Napisane przez firmę

DKP Cricket is the only store in Europe that offers custom made cricket bats, handmade in England combined with selling the leading cricket brands from around the world. We also offer a full cricket bat repair service If you’re searching for new cricket bat, a range of cricket equipment, both adult and junior or a bargain in our cricket sale, then browse our online cricket shop. We offer Next day delivery in the UK. Worldwide shipping is available on all our products.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

200 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(200)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bad communication!

I placed an order for cricket gloves on the 14th of August. I received an automated response confirming my order, but since then, i have sent numerous emails, whatsapp messages and just not getting any assistance or replies. I am trying to track my parcel because today is the 28th and I have not received anything. All my phonecalls have been ignored as well.

28 sierpnia 2024
Opinia niezależna
Logo DKP Cricket

Odpowiedź od DKP Cricket

Hi, we did send you the tracking info for you and have since resolved the issue

Oceniono na 5 z 5

i’ve been using dkp for a long time now…

i’ve been using dkp for a long time now and i can say best brand i’ve used from bats to pads to gloves to thigh pads everything you want they have i have never been let down with a bat every bat i’ve had has been top quality definitely recommend for anyone looking for a brand to use 🏏

17 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent overall experience! (from Trinidad)

Excellent overall experience! They definitely exceeded my expectations! As a first time customer, I ordered 2 bats, a long blade for myself and a size 5 for my son. I was able to interact with them, state my preferred specifications and was expertly guided to perfection. The bats were shipped, delivered to my doorstep and in my hands in Trinidad 🇹🇹 in just over a week’s time. It couldn’t be easier. I received 2 absolute gems: beautiful grains, light pickup, blemish free, stunning profile, amazing ping! Exactly what was shown on the site, with the description given by the customer rep. I also must mention…it all came in at a very affordable price point. 5 stars! 100% will recommend! Looking forward to my next order! Thank you DKP!

14 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very happy repeat customer

I've been using DKP for the last 4 years. I started with bats for my (rapidly) growing son graduating from a 6 to SH in 18 months. Every bat I bought for him has been outstanding. So good, that I've bought 2 more bats for me, and and other 2 SH bats for my son. Service and quality in every purchase has been outstanding.

DKP's expertise and knowledge goes beyond bats: Nick spent quite a lot of time sorting out pads, and multiple batting gloves for us both too. And at the competitive prices on the website it's almost impossible to leave them on the shelf.

Looking forward to buying some more gear this winter.

14 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Best in the Business

Firstly, the service is amazing. People behind the scenes are very friendly and are happy to assist with whatever you need. Secondly, the quality of the brand is right up there with the best in the world. There's always really good discounts available on the equipment. The brand is excellent with its marketing on social media!

A brand I would most certainly recommend to cricketers looking for the best equipment!!

14 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I purchased a DSC bat which snapped…

I purchased a DSC bat which snapped within 5 uses despite it being knocked in and anti scuff sheeted by DKP. When I sent images they informed me it was storm damaged, which wasn't listed when I purchased it. The replacement I have received is nothing like the original bat, completely different profile, feel and the grains are terrible. Stickers are peeling off and they're spike marks down the edges. Very disappointing and a waste of hard earned money.

2 sierpnia 2024
Opinia niezależna
Logo DKP Cricket

Odpowiedź od DKP Cricket

Hi James, we were sent a replacement from DSC and shipped to you for no charge. The original bat had a willow defect hence the break. The replacement was sent promptly and is not going to be exactly the same in terms of grains. We would never send a bat with spike marks. We would have appreciated some images/feedback via e-mail before the review was posted. The bat was sent brand new in the bat cover and securely packed.

Oceniono na 1 z 5

I have had a terrible experience with…

I have had a terrible experience with @DKP_Cricket. As a student, it's tough to afford quality gear,but I bought a bat from them that broke in my 3rd net session. When I asked for a refund or repair, they refused.Scamming students off £360 isn’t acceptable business practice. As a student, I saved up to purchase a quality bat, but it broke within my 3rd net session. Refusing to refund or repair it is unacceptable. Your lack of responsibility for your faulty product has left a sour taste in my mouth. DKP_Cricket excuse for not refunding/repairing my broken bat? Apparently using a bowling machine voids the warranty, and toe damage isn't covered. Seriously?!

28 lipca 2024
Opinia niezależna
Logo DKP Cricket

Odpowiedź od DKP Cricket

Hi, just to confirm we did offer a full repair on the cricket bat and as mentioned toe/yorker damage is not covered under the warranty. This is clearly stated on our website under Terms and conditions.

Oceniono na 1 z 5

Purchased gloves

Purchased gloves, used them once, ripped in many placed, emailed 4 times for a resolution, no reply.

Poor quality gear.

21 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Bought a bat from DKP cricket… total…

Bought a bat from DKP cricket… total cost of £304. First game I faced 10 balls and big crack in toe and continuing up the face. Absolutely shocking customer service. Warning do not buy. Please use the more reputable companies out there

13 lipca 2024
Opinia niezależna
Logo DKP Cricket

Odpowiedź od DKP Cricket

Hi Rhys, sorry about the toe damage issue on your Cricket bat, however our terms and conditions does state that toe damage is not covered under warranty. This is the warranty process of all bat companies whereby toe damage is not covered. We did offer to repair the damage which you declined.

Oceniono na 5 z 5

Amazing product and service

This is the second custom cricket bat I’ve had made by the DKP team, and as expected it is a high quality cricket bat. The customer service is great and turn around and was brilliant. I will definitely be returning when I need another bat.

11 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great Kit and service

Great company been ordering kit from them for years now! Booked a time to go and visit DKP to purchase a new bat as I wanted to feel the pick up before purchasing! Got the lads at my club buying from there too!

2 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Poor products and bad customer service.

Poor products and bad customer service.

Ordered a pair of SS gloves, lasted 1 game and tore down the middle. No response from the DKP team for a refund or replacement.

Would caution ordering from them..

26 czerwca 2024
Opinia niezależna
Logo DKP Cricket

Odpowiedź od DKP Cricket

Hi Juan, Sorry for your issue with the gloves, we did offer a replacement once you sent the old pair back to us but did not receive a reply.

Oceniono na 5 z 5

So pleased with my DKP Icon bat…

I purchased a DKP Icon grade 1 bat around 3 weeks ago, which has been an amazingly great choice. My very first game using the bat I scored 78 not out and the following weekend 60. So I am thrilled by the pick up and ping off the middle. I have not often seen the ball travel to the boundary so quickly and effortlessly. Superb attentive customer services , and Nick was so helpful when I first made contact with DKP. I am already considering buying another bat to keep as a back up. I will not be using another bat maker again. Absolutely top service , well done DKP.

4 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing bat

Amazing bat. I bought a grade 2. Had great fun experience customising the bat according to my preference and batting style. Great helpful guide for selecting each features.
Super performance. Scored 2 50s already (I am a bowling allrounder!). thanks guys :)

1 maja 2024
Oceniono na 1 z 5

Poor quality bat they are selling

I have played just 2 games with the bat that I purchased from dkp, from the second game itself the bat cracked and they are not willing to do anything, they will find silly excuses and didn't pick the call

Keep away from this company those who planning to buy a new bat

17 czerwca 2024
Opinia niezależna
Logo DKP Cricket

Odpowiedź od DKP Cricket

Hi Sorry for your issue with the bat, however as stated the bat has been misused and we do not offer a replacement bat for toe/edge damage. You have no placed the same review twice in regards to the same product which we feel you have misused.

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