Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Zobacz więcej
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During my time with Diverse Diagnostics the staff have been very helpful, kind and knowledgable throughout. Any time there has been an issue to solve they have gone out of their way to resolve this qu... Zobacz więcej
Rebekah was genuinely caring and listened really well. She was kind and patient as I spilled out a liturgy of information. I really appreciated her attentive nature and I felt really listened to and s... Zobacz więcej
So far I've had the 15 min consultation with Cara and it was fantastic. Considering it's only 15 mins they made sure they listened to everything I wanted to say, answered all my questions thoroughly,... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My meetings were all with Pete Downer and he was brilliant; he was kind and helpful throughout the whole process and explained everything in clear detail, making sure I understood what was happening and what the goal was at every step.
There were also times when I had to email Diverse Diagnostics directly and the responses were always prompt, helpful and friendly.

Odpowiedź od Diversediagnostics
Excellent service from Carrie Buchanan from Diverse Diagnostics, instantly put me at ease after speaking with her. Explained everything to me was very professional and patient with me Thankyou so much Carrie

Odpowiedź od Diversediagnostics
Would I recommend this organisation?
No !
Do you get the service you pay for ?
Yes (eventually).
Please read the other 1* reviews before all the 5star reviews.
I really question the legitimacy of the reviews to be perfectly honest!
The 1* reviews all seem to have the same experience and therefore I find it difficult to believe the huge difference between them. 1* & 5* reviews
Basically, you do get the service you pay for (eventually) but that and no more & at a premium!
It all feels a bit unethical as you know
essentially it’s a license to print money
for the company that is filling a whole in the market that the nhs can’t afford, Once you’ve paid all the exuberant fees your then held to ransom as each month it’s a further £55 per prescription £10 private delivery charge then on top of this you then pay the pharmacy there price for the actual medication. In my case I’m £98 per month. and you still have to pay for the medication after that!
Then once you start meds and pay for the consultation to determine what medication you’re going on, you then pay £190 for each medication review. You’re on and off that Zoom call in minutes! In my case to be told I’ll be staying at the same level for another while …
I assume most companies are the same but I guess they could try more to make you feel less like a cash cow!
Expect to wait on hold for long periods when calling , but of a nightmare to get hold of an actual person, then there’s the “Upto 48hr wait for reply’s to emails” .

Odpowiedź od Diversediagnostics
good communication and availability

Odpowiedź od Diversediagnostics
Cannot recommend the company highly enough. Everyone I’ve dealt with from beginning to end has been so kind and caring. It has really made a difficult and challenging process so much easier. All the staff really care and take their time to explain things and their response times are so quick also. 5 star service and just so grateful. Thanks you.

Odpowiedź od Diversediagnostics
Diverse Diagnostics and their staff, particularly Lauren, are great to deal with, prompt to reply and sensitive to patients' needs.

Odpowiedź od Diversediagnostics
Rebecca was invaluable when I called for help and support today; she addressed my issue very promptly.

Odpowiedź od Diversediagnostics
Good explanations, good communication. Lauren has been amazing.
Total cost of titration could have been shared earlier though

Odpowiedź od Diversediagnostics
So far the service has been great. There is a really personal touch to all the team there. And all my call and my assessment was handled first class. I’d recommend to anyone seeking a diagnosis.

Odpowiedź od Diversediagnostics
Michaela Ward was extremely helpful and patient.

Odpowiedź od Diversediagnostics
I can’t express enough how grateful I am to Diverse Diagnosis for the care, understanding, and support they have given my child and our family. After such a long and emotional journey trying to find answers, this clinic truly made all the difference.
From start to finish, they have been incredibly helpful, professional, and compassionate. A special thank you to psychiatrist Lauren, who worked with my son. She took the time to really get to know him, listened carefully to every single detail I shared, and truly saw what was going on. Her patience, empathy, and dedication meant more to us than words can say. We never felt rushed, dismissed, or unheard — she genuinely cared and made sure she fully understood my son as an individual.
I also want to mention how amazing all of the staff have been whenever I phoned the clinic. Every time I called, they were kind, reassuring, and extremely helpful, always taking the time to answer questions and get back in touch promptly. That level of communication and support made the whole process feel so much less stressful.
I am so glad that I chose Diverse Diagnosis. Thanks to them, my child finally has answers, and most importantly, he can now get the help and support he needs to move forward. I would highly recommend this clinic to anyone going through a similar journey. If you’re looking for understanding, expertise, and real compassion, this is the place to go.

Odpowiedź od Diversediagnostics
Toni was so lovely throughout the call. She asked great questions and always led with the question of whether I was comfortable answering the question or not (which I found to be very thoughtful).

Odpowiedź od Diversediagnostics
I want to thank the team at Diverse Diagnostics for treating me with patience and understanding. The entire process from start to finish was ADHD friendly in my opinion. Clear, straightforward instructions to follow and many reminders so forgetting was less likely!

Odpowiedź od Diversediagnostics
Dealing with Diverse Diagnostics has been brilliant. I can not recommend Shannon highly enough. Emails and queries are answered promptly and Shannon has taken the time to help us understand the process clearly and has made everything happen seamlessly.
I was unsure about going through this process online rather than in person, and I am so glad we went this route. We joined an online meeting from the comfort of our home which was great for my son and this made the whole process stress free.
Thank you Dr Tomus and Shannon for excellent service and for making what I thought was going to be a stressful experience an absolute breeze!

Odpowiedź od Diversediagnostics
My experience with Diverse Diagnostics has been fantastic. From pre appointment information through to ADHD assessment and diagnosis, the whole process has been efficient and seamless.
I found the staff knowledgeable and super helpful. I found Michaela particularly helpful, she was transparent, patient and professional throughout. Thank you Michaela.
I would definitely recommend Diverse Diagnostics for anyone considering taking the leap and seeking an assessment.

Odpowiedź od Diversediagnostics
Quick response and very detailed replies.

Odpowiedź od Diversediagnostics
From start to finish Diverse Diagnostics have been great. We own a special thanks to Rebekah, who has helped us along the way and gone over and beyond to answer all our questions and reassure us about any concerns. We’d definitely recommend then!
Julia

Odpowiedź od Diversediagnostics
I recently spoke with Jennifer Clark via telephone call and e-mail and she is incredibly helpful and so kind. I came off the call feeling a huge sense of relief and felt like finally somebody understood. She very quickly got my daughter booked in for her assessements. Highly reccomend Jennifer if you have any questions, she is a pleasure to talk to.

Odpowiedź od Diversediagnostics
Amazing team and consultant Dr Cross
Cannot thank Dr Cross enough for his professional supportive manner in which my assessment was undertaken. Staff always so helpful. Wonderful team.

Odpowiedź od Diversediagnostics
Great help finding out about perspectives, was able to help ask things I wouldn't have thought to ask and very understanding and expansive, no judgement or anything to make feel uncomfortable, been meaning to get assessed for years but didn't know where to go, was recommended to try this crowd and was the best decision I made and would recommend to anyone, went above and beyond even when you ask them questions and they are very reassuring.

Odpowiedź od Diversediagnostics
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