just want to say what an amazing trip we've just had on the Orca and Aurora trip to Iceland departing on 25/2/26. From the moment we touched down at a snow filled Keflavik airport we were treate... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Decided to award the travel agents four stars - if they communicate with the hotel when arranging taxi service, we would have know that the time has been altered. Maybe double-check with the hotel, s... Zobacz więcej
Reakcja na opinię
Discover the World were exceptional in organising our 3 week trip around Canada. Attentive, responsive, provided great recommendations, made it easy to deal with are just a few of the soundbites I co... Zobacz więcej
Reakcja na opinię
Had an amazing trip to Norway tailor made by Discover the World. From booking to travelling the whole experience was wonderful. We travelled to Bergen, Flam, Loen, Geiranger and Lavik on a fly drive.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Discover the World Ltd began in 1984 offering holidays to Iceland and the Arctic region. We have continued to grow and develop into one of the UK’s leading specialist tour operators to a multitude of worldwide destinations.
Dane kontaktowe
2nd Floor, One Dorking Office Park, Station Road, RH4 1HJ, Dorking, Zjednoczone Królestwo
- 01737 214250
- pam@discover-the-world.co.uk
- discover-the-world.com
4,5
Doskonała
66 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent company
Excellent company - Eric our booking consultant was great and I felt it was excellent value for money. All requests were arranged and overall very happy. Would 100% recommend.
1 marca 2023
Opinia niezależna
Odpowiedź od Discover the World
Thank you for your kind words. We'll pass them on to Eric. We’re delighted that you had a great holiday and hope to be able to assist you with your travel plans again in the future.
Very let down.
Been let down big time. 10 days before departure been informed by email that they failed to properly book our snowmobiling trip so we’ve been switched to a different excursion. I’m furious. We added an extra person to our trip in December and were assured everything was added - and I checked several times. But clearly despite assurances, it hasn’t been booked. Waited a long time for this trip and carefully planned. Feel very let down. When I responded to the email I got an auto response ‘out of office’ for 10 days! Would not recommend this company ever!
17 lutego 2023
Opinia niezależna
Odpowiedź od Discover the World
Thank you for leaving your review. We are sorry that this was your experience as it is not typical of the levels of service we aim to provide to our clients. We will of course look into your comments and will respond directly to you to resolve concerns about your holiday.
Absolutely amazing holiday
Absolutely amazing holiday. I booked to go to Lapland with my family the weekend before Christmas and honestly it could not have been better. Maddie and her team in Overkalix could not have done any more to make our trip the best holiday of mine, and my family's life. The attention to detail is amazing, the care provide outstanding and every activity was great.
I felt sorry for the team at times as some of the families were difficult, turning up late for activities, not listening to the instructions, etc, but the team did not once lose their cool and remained professional throughout.
The Santa experience will never be beat, a snowmobile ride through a snowy forest to a cabin in the woods... amazing
I will 100% use the company again.
16 grudnia 2022
Opinia niezależna
Odpowiedź od Discover the World
Thank you for your kind feedback. We're glad you enjoyed the experience so much and look forward to taking you on future travels.
Iceland in January
We travelled with Discover the World to Iceland in January this year and found the whole process seamless.
My advice is: just read the emails and trust them; ours said “go to Europcar”. We did and the receptionist had our car and our DtW bag. Inside was an iPad with our itinerary and maps to help us on our way.
I’d been focused on my gear (is it warm enough, do I have the right lenses etc etc) and as we came in to land, I had some momentary anxiety about logistics.
I needn’t have, everything just worked.
DtW made sure we had the info to go on holiday, were ‘with us’ through the app on the iPad, and even called me on our final morning to alert me to an incoming storm. They wanted to make sure we’d get to the airport in good time.
All round excellent service.
22 kwietnia 2019
Opinia niezależna
What an amazing holiday
This would have been a four star review, but for the fact the holiday was sooooo amazing. We went on a trip to see the Northern Lights in Sweden and it couldn't have been much better.
The trip was very well organised and Discover the world made this all so much easier. From their chartered flight directly to Kiruna to the activities they booked on our behalf, everything worked smoothly.
I would recommend this trip or disover the world to anyone looking for something a bit special.
10 lutego 2014
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.