Bali great, Discova guide and driver just as good. We booked a Bali tour through travel agency Tourcompass and their ground operator was Discova. Through 10 days of touring, staying at four locations,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We did the the tour of the Garuda wisnu Kencana cultural park and the kecak dancers Unfortunately our guide although very nice talked extremely fast and was very difficult to understand,. We were ve... Zobacz więcej
Reakcja na opinię
Had wonderful tour guide - Darma. He was most pleasant, patient, knowledgeable of the places we visited and he explained everything very well. Darma is professional, kept to the schedule and time... Zobacz więcej
Reakcja na opinię
We had booked a Bali round trip through our German tour operator SKR. Our guide Ariana and our driver Dewa proved to be excellent travel companions. Ariana imparted a lot of knowledge about the countr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Discova is a leading destination management company with a solid presence across East, Southeast, and South Asia. We specialise in providing comprehensive travel solutions tailored for B2B partners, ensuring seamless experiences from start to finish. Our extensive regional expertise and deep local connections enable us to craft bespoke itineraries that cater to diverse client needs, from leisure travel to corporate events and educational tours.
Dane kontaktowe
30 Cecil St, #22-01/08 Prudential Tower, 049712, Singapore, Singapur
- hello@discova.com
- discova.com
4,4
Doskonała
64 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I did the Hanoi’s History Unveils tour…
I did the Hanoi’s History Unveils tour with my guide Hung, excellent program and Hung was a great communicator with a fantastic knowledge of the history of Vietnam, he’s a thorough professional, as have the other tour guides been from Discova, can’t recommend the company and people highly enough
17 maja 2025
Opinia niezależna
Odpowiedź od Discova
Thank you so much for your generous feedback, Carole. We're thrilled to hear you enjoyed the Hanoi’s History Unveils tour and that Hung impressed you with his communication and deep knowledge of Vietnam’s history. We're equally grateful for your continued trust in our team at Discova. It means a great deal to know that our guides have consistently delivered meaningful experiences. We hope to welcome you again on another unforgettable journey! - Discova Customer Experience Team
I had a wonderful experience on the…
I had a wonderful experience on the Highlights of Hanoi Shared with my tour guide Sunny, he has so much knowledge and expertise and is happy to share it with you so I had a much bigger understanding about the history of Hanoi.
I thoroughly recommend him.
16 maja 2025
Opinia niezależna
Odpowiedź od Discova
Hi Carole! Thank you for your kind words and for sharing your experience on the Highlights of Hanoi tour. We're delighted to hear that Sunny made your visit memorable with his knowledge and enthusiasm. He truly takes pride in helping guests connect with the rich history of Hanoi. We’ll be sure to pass on your lovely feedback to him. We appreciate your recommendation and hope to welcome you on another Discova journey soon!
Bali Day Tour to Ubud
Absolutely amazing experience touring Bali with Joe and Artha. Joe was our guide and his English was excellent (better than most back home) — clear, friendly, and full of great insights. He made everything easy to understand and added so much local knowledge and personality to each stop, including the stunning waterfall, the fascinating Monkey Forest, and the beautiful coffee plantation.
Artha was our driver, and he was incredible behind the wheel. Bali’s traffic can be chaotic, but Artha navigated it all flawlessly—without even needing google maps. His knowledge of the roads and shortcuts was seriously impressive, and he made the whole journey smooth and comfortable in amongst the chaos of Bali’s roads.
Both Joe and Artha were professional, warm, and genuinely enjoyable to spend the day with. I highly recommend them to anyone visiting Bali and looking for an authentic, stress-free tour with a great company (Discova). Thanks again, guys.
6 maja 2025
Opinia niezależna
Odpowiedź od Discova
Thank you so much for your positive review, Jason. We're delighted to hear that your day tour to Ubud was such a memorable experience. Joe and Artha are true gems on our team, and we're thrilled that their professionalism, local knowledge, and warm personalities made your journey both insightful and stress-free. Your kind words mean a lot to us at Discova, and we’ll be sure to share your feedback with them. We hope to welcome you back for more Bali adventures in the future!
A rushed experience
We did the the tour of the Garuda wisnu Kencana cultural park and the kecak dancers
Unfortunately our guide although very nice talked extremely fast and was very difficult to understand,. We were very disappointed at the cultural park as we had very little time to look at everything and read the signage and would have loved to buy a souvenir, but we were ushered very quickly back to the car, only to wait almost three hours before the dancers began
I am sure our guide was very knowledgeable but we felt very rushed which spoilt our day.
30 marca 2025
Opinia niezależna
Odpowiedź od Discova
Dear Ann,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience at Garuda Wisnu Kencana Cultural Park and the Kecak Dance performance felt rushed and did not meet your expectations.
While we're pleased to hear that your guide was kind, we regret that the pacing and communication impacted your overall enjoyment of the tour. Your comments regarding the limited time at the cultural park and the long wait before the show are valid, and we understand how this could have affected your day. We’ll be reviewing this experience with our local team to ensure we better balance the itinerary and allow guests the time to fully appreciate each stop.
We value your feedback, and it will help us improve how we design and deliver our tours moving forward. Thank you again for bringing this to our attention.
Warm regards,
The Discova Team
Odpowiedź od Discova
Thanks so much for your kind words! We're thrilled to hear you had a great experience
No pity, no consideration, no refund, no respect
Last Oct 10,2024 around 1:10am we arrived Kuala Lumpur, our flight was not delayed, but when we pick up our luggage it was missing so we were looking for it and went to the customs maybe just 15-20 minutes before we get out the main arrival entrance and it was very quiet only 2 man waiting with the names but our name was not there, also before taking another transport a lady whose helping all the passenger looking for their pick up help us and even got our itinerary and contact your end, but she said no one is picking up, also I tried 2 numbers as attached but I got only an answering machine , that I didn’t wait because it will cost me more money from my roaming, as I said to you, if your client confirm their coming they should wait at least until all the passenger on that flight left or ask some airport security to make sure that everyone ifs gone, or give us a call or message or email to confirm, as you can see in my calls that was 2:46am we’re still in the airport. My husband contact number at that moment is not contactable because he’s having problem with his roaming, but I tried ringing, we paid the person took us in the Oasia hotel for 350 ringgit, and asking for refund, all my testimony to them is not acceptable very bad experience to us and ended up nothing. So if you find a pick up make sure to ask them to wait until the last person out who knows there’s a problem in the custom. And if it’s not contactable find a way of all sort of information you can have before they go.
10 października 2024
Opinia niezależna
Odpowiedź od Discova
Hello Mary,
Please accept our sincerest apologies for the delay in responding to your feedback. We are deeply sorry for the bad experience during your arrival in Kuala Lumpur and the subsequent challenges with your pick-up service.
Please know that this experience does not reflect the high standard of service we strive to provide, and we truly regret the frustration it caused. We take your feedback seriously and will be thoroughly investigating the circumstances surrounding this incident to ensure it does not happen again.
We would appreciate the opportunity to address your concerns directly. Please reach out to us at hello@discova.com so we can discuss your experience further and work toward a resolution.
Thank you for bringing this to our attention, and we hope to make things right.
Best Regards,
Rocky
Discova Customer Experience Team
My wife and I who are both in their…
My wife and I who are both in their nineties decided to take the East Bali tour, the driver who goe's by the name Sony and the guide we called Quack Quack because of her constant talking never left my wife alone for one moment and the sense of humor these two had was a breath of fresh air. Sony became my expert camera man who did all my filming for me, nothing was too much trouble for these two.
In conclusion this would have to be the best experience we have had since leaving Australia on the 17th of July.
27 lipca 2024
Opinia niezależna
Odpowiedź od Discova
Hi Gordon,
Thank you so much for your wonderful review! We're thrilled to hear that you and your wife enjoyed the East Bali tour. It’s heartwarming to know that Sony and "Quack Quack" made the experience so memorable and fun with their sense of humor and dedication. We're especially glad that Sony could capture those special moments for you.
We truly appreciate your kind words and hope that the rest of your travels have been just as enjoyable. Safe travels, and we look forward to welcoming you both on another adventure
Fabulous guide in Borneo
Fabulous tour into Borneo jungle and Turtle Island. Our guide Kurt was perfect for us , just the right amount of information. Perfect organisation and very knowledgeable about all aspects of our tour, history and wildlife.
H8ghy recommended
10 lipca 2024
Opinia niezależna
Odpowiedź od Discova
Hello White,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience exploring the Borneo jungle and Turtle Island with us. Kurt will be delighted to hear your kind words about his guiding and knowledge. We're happy that the organization and tour details met your expectations. We appreciate your recommendation and hope to welcome you on another adventure soon!
Discova.. the best ethical elephant company to use in Phuket
My family used Discova to book our Hidden Forest Elephant Sanctuary from Phuket…. WOW WOW WOW!! Firstly, how amazing are the tour group Discova to wholeheartedly support Hidden Forest Elephant Sanctuary!! THE most special, astonishing experience one will ever do… a precious hideaway for rescued elephants to heal, rejuvenate & learn to be an elephant living their best life!!! All while you get to witness this from just watching & enjoying. Discova you are a very special company to support such a venture, especially in its newness! We applaud you!!❤️The Thomas Family from Oz!🇦🇺💪🫶🙏
28 czerwca 2024
Opinia niezależna
Odpowiedź od Discova
Hi Thomas,
Thank you so much for your heartfelt review! We are beyond thrilled that you had such a special experience at the Hidden Forest Elephant Sanctuary. Supporting ethical and meaningful projects like this is at the core of what we do at Discova, and hearing that it left such an impression on your family truly means the world to us.
We're proud to be part of these elephants' journey to healing and happiness, and we're so glad you could witness it firsthand. Your kind words and support inspire us to continue offering life-changing experiences. We hope to welcome you on another adventure in the future!
With gratitude,
The Discova Team
Had a wonderful trip to Bali may 2024
Had a wonderful trip to Bali may 2024. Hotels where very good. Pick up for all transport was always on time. The guide Widiadnya was very
knowledgeable about Balis history, religion and general cotemporary issues.
Everything went smooth without and problems. Had a great time.
Erik Haugen
Norway
3 czerwca 2024
Opinia niezależna
Odpowiedź od Discova
Dear Erik Haugen,
Thank you for sharing this incredible experience with us. We are happy to recognize that you were beautiful in Bali on your trip in May 2024. We are pleased to realize that you appreciated both hotels and the reliability of our transportation services. We are delighted to hear that you appreciated our guide, Widiadnya, whose knowledge of Balinese history, religion, and other critical general issues indeed added to your experience.
We always strive to make sure everything goes as planned for our guests, but at the same time, it makes us feel genuinely fulfilled to know that you had a fantastic time. We will keep your comments in mind and continue to deliver exceptional travel experiences. We look forward to having you back on tour with us soon!
Kind regards,
Rocky
Customer Experience Team Leader
Discova
Had wonderful tour guide
Had wonderful tour guide - Darma. He was most pleasant, patient, knowledgeable of the places we visited and he explained everything very well. Darma is professional, kept to the schedule and timeline. He did everything he could to ensure we felt safe and comfortable at all times - Thanks Darma.
Our Driver Dek, Bakor was equally delightful, polite, professional, kept to schedule and timelines - thank Dek Bakor
13 kwietnia 2024
Opinia niezależna
Odpowiedź od Discova
Thank you so much for your kind words! We're thrilled to hear that Darma and Dek Bakor made your tour such a memorable experience. It's wonderful to know that they provided exceptional service, ensuring your comfort and safety while exploring. We'll be sure to pass along your praises to Darma and Dek Bakor. We look forward to welcoming you back on another adventure soon!
Our guide was amazing!
We have been to Vietnam and had two excursions booked with Discova, a sightseeing tour in Ho Chi Minh City and a full day by boat in the Mekong Delta. Our guide, Dao, was amazing! Told us so much about Vietnam, and with great knowledge, empathy and pride. Very good in English! She really made our trip the best. Thanks!
1 kwietnia 2024
Opinia niezależna
Odpowiedź od Discova
Thank you so much for your glowing review! We're thrilled to hear that Dao made your experiences with Discova unforgettable. We take pride in our knowledgeable and empathetic guides who are passionate about sharing the beauty and culture of Vietnam. We'll be sure to pass along your kind words to Dao and the rest of our team. Looking forward to welcoming you back on another adventure soon!
Our guide made our trip the best!
We have been to Vietnam and had two excursions booked with Discova, a sightseeing tour in Ho Chi Minh City and a full day by boat in the Mekong Delta. Our guide, Dao, was amazing! Told us so much about Vietnam, and with great knowledge, empathy and pride. Very good in English! She really made our trip the best. Thanks!
1 kwietnia 2024
Opinia niezależna
Odpowiedź od Discova
Thank you for sharing your experience! We're thrilled to hear that you had a wonderful time exploring Vietnam with Discova. Dao sounds like an exceptional guide, and we're delighted that her expertise, empathy, and passion for Vietnam enriched your journey. We'll be sure to pass along your kind words to her and the team. Safe travels, and we hope to welcome you back for more memorable adventures in the future!
We have just returned from Japan and…
We have just returned from Japan and with the assistance of the good people at Discova we have had a totally amazing experience. We had the pleasure of the company of four different guides, Takashi, Senji, Hana and Kazu (please accept my apologies for the spellings of the names 😳) All of them were so accommodating and informative and made our days out ones to remember. When any issues or questions did come up (and they were rare) the Discova team sorted them out super promptly and left us very reassured. Highly recommended
10 kwietnia 2024
Opinia niezależna
Odpowiedź od Discova
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Takashi, Senji, Hana, and Kazu made your time in Japan truly memorable. Rest assured, your kind words will be passed along to them. We're delighted we could assist in making your days out unforgettable, and we appreciate your recommendation. Should you ever return to Japan or explore another destination, we'd be honored to assist you again!
- Discova the Thailand Team -
We absolutely love Thailand.
We went in march/april of 2024, and we will come back for sure.
Our vacation was set by TourCompass Denmark, and it was perfect in any way possible.
The 14 days roundtrip from Bangkok to the River Kwai to Ayutthaya to Chiang Mai and down to Phuket was an explosion of taste, smell, kindness, beauty and wonders.
It all sums up in the words of a meditation mentor, sitting at the feet at the Big Buddha, Phuket: ‘Live life with no fear and no regrets’.
This is what Thailand will give you and do to you, if you are open to it.
A big shout out goes to three very special people that went above and beyond:
Gun, the amazing guide we had from Bangkok to Ayutthaya.
Pat, the most loving person from the Mon village (by the River Kwai).
Amy, the guide who set up a personal blessing for me and my wife in Chiang Mai.
When words really can’t describe the most special moments in life - what to do - other than say:
Go to Thailand, and go with Discova.
You will not regret it.
YOLO!
23 marca 2024
Opinia niezależna
Odpowiedź od Discova
Thank you immensely for sharing your wonderful experience with us Christensen! We are overjoyed to hear that your trip to Thailand was filled with unforgettable memories and experiences. It's fantastic to know that our team at TourCompass Denmark helped make your vacation seamless and perfect in every possible way.
Your vivid description of your journey, from the bustling streets of Bangkok to the serene beauty of Phuket, truly captures the essence of Thailand's charm and allure. We are thrilled that Gun, Pat, and Amy left such a positive impact on your adventure with their exceptional service and warmth.
When you're ready for your next adventure, we'll be here to assist you every step of the way. Until then, may your memories of Thailand continue to inspire you to live life with no fear and no regrets.
We had a wonderful trip to Bali and our…
We had a wonderful trip to Bali and our magnificent guide, Dika was outstanding. He knew everything and patiently answered all our questions. I can highly recommend him and Discova
3 lutego 2024
Opinia niezależna
Odpowiedź od Discova
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful trip to Bali and that Dika made it even more memorable for you. We'll be sure to pass along your compliments to him and the rest of our team. We appreciate your recommendation and hope to welcome you back to Bali soon!
Super amazing guide Rani
10 stars for our awesome guide Rani. Really enjoyed her company and learnt a lot on traditional Balinese food..culture and traditions. She is an amazing person and made us feel very welcomed. Definitely recommend her to my friends.
26 grudnia 2023
Opinia niezależna
Odpowiedź od Discova
Hello Sajnesh,
Thank you so much for your fantastic review and for awarding us a perfect 10 stars! We are thrilled to hear about your positive experience with our guide, Rani.
It warms our hearts to know that you not only enjoyed Rani's company but also gained insights into traditional Balinese food, culture, and traditions. Rani is indeed an amazing person who takes pride in making our guests feel welcomed and ensuring they have a memorable experience.
Your recommendation means a lot to us, and we truly appreciate you spreading the word about your positive encounter with Rani. We look forward to welcoming you and your friends back for more enriching experiences in the future.
If you have any specific highlights or suggestions for improvement, please feel free to share them with us. We value your feedback and are always striving to enhance our services.
Once again, thank you for choosing us, and we are delighted to have been a part of your journey in Bali.
Cambodia group tour was wonderful
A truly wonderful group tour of Cambodia. Knowing little about the country, it was brought to life for me by the excellent local tour guide, Sokhoeun Bout. His passion for his country and detailed knowledge about the country's past and present, along with his humour, kindness and care made this a unique and first-class experience. Great hotels. Varied and fascinating itinerary. Lovely food throughout.
13 listopada 2023
Opinia niezależna
Odpowiedź od Discova
Hallo Eleanor,
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a truly wonderful group tour of Cambodia and that Sokhoeun Bout, our local tour guide, played a pivotal role in bringing the country to life for you. We're delighted that his passion, detailed knowledge, humor, kindness, and care contributed to making your experience unique and first-class. We're also glad you enjoyed the great hotels, varied itinerary, and lovely food throughout. It was our pleasure to have you on this journey, and we look forward to welcoming you on more adventures in the future!😊
Beautiful Bali Ex
I was in Bali from the 08/11/23 and Discova did all my airport and hotel transfers. The drivers were kind and very nice. I also choose to do my activity booking through them and the guides and drivers during the activities were amazing. I was travelling solo but felt like I had a friend with me all the time. And a special thanks to Ariani she was amazing as a guide and good at explaining all things related to the sites
8 listopada 2023
Opinia niezależna
Odpowiedź od Discova
Hi Keneilwe,
Thank you so much for taking the time to share your experience with Discova during your recent stay in Bali! We are thrilled to hear that you enjoyed our services, from airport transfers to activity bookings.
It's fantastic to know that our drivers and guides made your solo travel experience feel like you had a friend with you throughout your journey. We're especially pleased to hear your positive feedback about Ariani – we'll be sure to pass on your kind words to her.
We appreciate your trust in Discova for your travel needs, and we hope to welcome you back to Bali in the future. If there's anything else we can assist you with, please feel free to reach out.
Safe travels!
5 stars !
Jonas made our travel from the airport to our resort a breeze. The vehicle was clean and comfortable. They even had drinks for us upon getting in the van. Would definitely use them again for our travel needs
2 listopada 2023
Opinia niezależna
Odpowiedź od Discova
Hello Leslie!
Your positive feedback means the world to us. We're absolutely thrilled to hear about your fantastic experience with Jonas. At Discova, we're dedicated to going above and beyond to ensure our guests have an amazing time. Thank you for sharing your kind words with us. We can't wait to welcome you back on your next travel.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.