Discount Washers.co.uk Recenzje 34

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely fantastic. We had an issue with our oven occur on Saturday/Sunday, was able to get an appointment on Monday morning. Extremely efficient and lovely people. Will be recommending to family... Zobacz więcej

Oceniono na 4 z 5

Great Price, product, and value for money.Website very unclear around shipping, upstairs’ delivery cost. Needs to be better designed and clearer for the customer. Delighted with the quality of the Wa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thay give me a date and time then let me know it could be deliverd a day early I was informed when thay was on the way and both people wher polight and helpful

Oceniono na 5 z 5

The 2 lads delivering this washing machine were fabulous, only had small amount of space but managed to do it, took old one away and ensured new one working Thank you

Informacje dotyczące firmy

  1. Sklep AGD
  2. Naprawa urządzeń AGD
  3. Sklep z urządzeniami używanymi
  4. Naprawa pralek i suszarek
  5. Sklep z pralkami i suszarkami

Napisane przez firmę

We are a family run domestic appliance company based in Stockport with over 25 years experience in the trade. We sell Washing machines, tumble dryers, cookers, fridge freezers, dishwashers and microwaves. We cater for all budgets stocking New, Graded or Refurbished appliances all with a minimum of 1 year warranty. We also offer a repair service for washing machines, tumble dryers, dishwashers and cookers at affordable prices.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Highly Recommend - Honest & Diligent

I've had a fantastic experience so far with Gary. We initially connected via Facebook, and he's been professional, friendly, and very responsive. Quickly scheduled a visit to assess the issue and clearly explained the potential problems and solutions. He's repairing my daughter, who's a young mum, and his understanding and considerate approach have been greatly appreciated. His honest approach is refreshing and he even stopped us from buying a dud. While the repair is still pending, I'm confident that Gary's expertise and excellent customer service will lead to a great outcome. Highly recommend him based on our interactions so far!

10 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Would be 0 stars booked a delivery for…

Would be 0 stars booked a delivery for 29th December waited all day not arrived, then contacted company 2nd Jan they said oh we weren't open and on top of that item sold and website not updates, appauling service why have deliveries available if youre not open are you that rubbish of a company you can't update working hours before going on holiday? NEVER use these lot waste your time and I have raised complaint and refund disgusting service

29 grudnia 2023
Logo Discount Washers.co.uk

Odpowiedź od Discount Washers.co.uk

As we explained to you on the phone, the Internet company that does our updates were closed over Christmas as were we. As we said we understand your frustration but we are entitled to a holiday as much as everyone else. A message was left on our voicemail to let our customers know we were closed until the 4th of Jan. The reason your product was out of stock is again down to the fact that the IT company were closed. We offered you plenty of other options but you said our website didn't state the products are refurbished so you wanted a refund, but it clearly states that the items are customer returns and have been serviced and sanitized by our in house engineers. Your refund was issued yesterday. To call our company rubbish is very unfair, we have thousands of happy customers, we have customers from word of mouth and returning customers who are more than happy. Like we said on the phone to you, we didn't even know a sale had come through until we popped in to the office yesterday to do some admin. VERY VERY UNFAIR REVIEW, such a shame when people only leave negative reviews for companies as you do, but never leave positive reviews after, probably thousands of positive experiences with good companies. Customers rely on reviews to help them decide on whether to use a business and if every one of our customers left a review we would have thousands of 5 stars but unfortunately too many people only bother to leave a review when they've had a bad experience and not praise a company when they've had a positive one.

Oceniono na 1 z 5

I had no receipt of purchase

I had no receipt of purchase, no contact until I got a refund and no reason why. So will not buy from you again or recommend.

19 października 2023
Logo Discount Washers.co.uk

Odpowiedź od Discount Washers.co.uk

Hi Sarah. I can only apologise for your frustration in this matter. We had a few issues with our website recently in the fact that it is letting orders come through that are too far away for us to deliver. Looking at the order I can see that we refunded you 9 minutes after you made your purchase and a note was sent with the refund apologising that we do not deliver to your area.

Oceniono na 1 z 5

Poor doesn’t say can’t deliver outside…

Poor doesn’t say can’t deliver outside there area and still waiting on refund and only replied after 4 email

16 października 2023
Logo Discount Washers.co.uk

Odpowiedź od Discount Washers.co.uk

Hello Carl. I can only apologise that you have had a negative experience with us. For some reason the website has allowed a couple of sales to come through from outside our area. The site is set to stop payment at the checkout and display an error message stating that we cannot deliver to your area, we are currently actioning this issue with our web developers. We are currently also in the process of setting up a delivery service for as far as london from our base so hopefully we will be able to give you a better service in the future.

Oceniono na 4 z 5

Great Price Great Product

Great Price, product, and value for money.Website very unclear around shipping, upstairs’ delivery cost. Needs to be better designed and clearer for the customer. Delighted with the quality of the Washer would have been five stars, but delivery was very mixed up

25 września 2023
Logo Discount Washers.co.uk

Odpowiedź od Discount Washers.co.uk

Hi Alan.
Thank you for taking the time to leave us this kind review. I will take this on-board and forward it to our web developer team who will look in to the matter of delivery fees etc.

Oceniono na 5 z 5

family business

As a family business, staff are very helpful.
I’ve always managed to get what I need and delivery of goods has always professional and brought with a smile.

24 sierpnia 2023
Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic.
We had an issue with our oven occur on Saturday/Sunday, was able to get an appointment on Monday morning. Extremely efficient and lovely people. Will be recommending to family and friends. Thanks Gary and wife(sorry don't know the name :))

17 lipca 2023
Opinia niezależna

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