Discount Dumpster Co. Recenzje 1113

Wynik TrustScore: 3.5 na 5

3,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

East arkansas/memphis discount dumpster. Missed the delivery date by 4 days without contacting me and didnt respond to email and voicemail. finally offered to extend it another 4 days as compe... Zobacz więcej

Oceniono na 5 z 5

Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

They booked my appointment charge my card and then called several hours later saying they were no longer able to deliver it because they priced it wrong. Wouldn’t honor the original quoted price and d... Zobacz więcej

Oceniono na 5 z 5

Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ro... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zarządzanie odpadami

Informacje przekazane przez różne źródła zewnętrzne

Discount Dumpster is an incredible; fast-growing, internet startup with more than 20 employees that is focused on making dumpster rental easy and accessible to consumers. We're growing quickly with an exciting work environment, focused on new and innovative strategies to streamline operations and create excellent customer service experiences for the construction services industry.


Dane kontaktowe


3,6

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

They were able to have the dumpster…

They were able to have the dumpster there the next morning. Delivery placed it well for easy use and it was picked up when agreed.

4 maja 2023
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Odpowiedź od Discount Dumpster Co.

Hello Robert, we are happy to hear you had a positive rental experience! We pride ourselves on providing reliable deliveries and pick-ups. Thank you for choosing Discount Dumpster.

Oceniono na 5 z 5

Best Dumpster Company in CO

Great experience, professional employees & great communication!

15 maja 2023
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Odpowiedź od Discount Dumpster Co.

Hello Tiffany, we are happy to hear you had a positive rental experience! We pride ourselves on providing exceptional customer service. Thank you for choosing Discount Dumpster.

Oceniono na 5 z 5

Kasey was great and very easy to work…

Kasey was great and very easy to work with! I appreciated all his help.

8 maja 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hello Jennifer, we are happy to hear you had a positive rental experience! We pride ourselves on providing exceptional customer service. Thank you for choosing Discount Dumpster.

Oceniono na 1 z 5

Casey dropped the ball on Wednesday for…

Casey dropped the ball on Wednesday for the dumpster to be delivered on Thursday. I called on Thursday to see if everything was ok because I never received a contract to sign. He said 'oh this is my fault, I never called them back to schedule. Can I have one delivered on Monday?' At this point I had no choice. I still never received a contract until I came into work on Monday and saw that he sent one on Saturday and one on Monday, today. This is ridiculous behavior for customer service. He said he MIGHT be able to help me with the next price, next time I order with them. THAT IS NOT ACCEPTABLE.

I spoke with Casey, we're all good. I was a bit to harsh yesterday, I guess because my boss was not happy. But I understand, and thank you for fixing the issue so fast! Casey's a good guy, don't fire him! LOL!

10 maja 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hello Heather, we want to sincerely apologize for our lack of follow-through on your order. It's clear we dropped the ball on this one. We agree, this is not acceptable behavior. We have since addressed the issue with our sales representative. To make amends, we will be offering a discount on your next 3 rentals. Please let us know what we can do to earn back your trust.

Oceniono na 1 z 5

Took all information and payment…

Took all information and payment without verifying they could do the job. They could not. Waste of time

13 kwietnia 2023
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Odpowiedź od Discount Dumpster Co.

Hello Tim, we are sorry you did not have a positive experience. We pride ourselves on saving our customers time and money. It's clear we dropped the ball on this one. We plan on training our sales representatives to avoid this type of issue in the future.

Oceniono na 5 z 5

Wonderful service, very prompt!

Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any changes. They made every effort to ensure we could get the dumpsters as quickly as possible. A big thank you to Ethan who helped coordinate our orders.

4 maja 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Thank you for supporting our locally-owned business, National Coatings! We pride ourselves on providing exceptional customer service. We are so happy to hear you had a positive dumpster rental experience.

Oceniono na 5 z 5

Outstanding experience!

The customer service was excellent, being responsive, helpful, and courteous. The dumpster was placed exactly where I requested and when I requested. Additionally, it was at a very reasonable price.

3 maja 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hi Michael, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.

Oceniono na 1 z 5

They picked up the dumpster before I…

They picked up the dumpster before I called I said I epuld call for pickup. I had to remove the remaining trash using my truck. I have need for more dumpsters but I need to ensure it os picked when I request it.

2 maja 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hello Cal, we are sorry to hear you did not have a positive dumpster rental experience. We are putting systems in place to ensure customers are called before their scheduled pickup date. We like to give our customers a head's up in case they need to extend their rental. Please let us know what we can do to earn back your trust.

Oceniono na 5 z 5

Great to work with!!!

Chris is who I worked with and he was very helpful!! They didn’t have the size of dumpster that I wanted available on the dates that I needed it for, so he gave me the next size up for the same price as the one I wanted. They delivered the dumpster on time and picked it up on time. I would definitely recommend them to anyone. I will definitely be doing business with them again!!!!!

18 kwietnia 2023
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Odpowiedź od Discount Dumpster Co.

Hello Garry, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.

Oceniono na 2 z 5

Discount Dumpster 30 cubic yard…

Discount Dumpster 30 cubic yard dumpster not set to allow full door opening despite room to do so in front of a garage door. Driver/company refused to move it backward 2-3 feet to allow full door opening stating "not enough room" despite my frequent calls and verifying myself enough safe room did exist to move it.

Two subsequent additional rentals, same location, (30 and 20 cubic yard) from different companies, of same length dimension, both dumpsters consecutively safely placed to allow full door opening. I have 8 other units that will eventually need dumpsters. Discount Dumpsters will not be considered to supply them.

20 lutego 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hello Kenneth, we are sorry to hear you did not have a positive dumpster rental experience. It's clear we dropped the ball on this one. We will be speaking with the hauler to ensure dumpsters are placed according to exact customer specifications. Let us know if there's anything we can do to earn back your trust.

Oceniono na 5 z 5

Friendly and courteous

Friendly and courteous. Dumpster arrived exactly when it was supposed and it was perfect!

14 kwietnia 2023
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Odpowiedź od Discount Dumpster Co.

Hello Melissa, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.

Oceniono na 5 z 5

Very prompt and efficient

Very prompt and efficient. Placement and removal was easy

17 kwietnia 2023
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Odpowiedź od Discount Dumpster Co.

Hi Bobby, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!

Oceniono na 5 z 5

Cory was amazing

Cory was amazing! So easy to work with and delivered as promised! Will be reaching out to him again in the future!

5 maja 2023
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Odpowiedź od Discount Dumpster Co.

Hi Alan, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!

Oceniono na 5 z 5

Excellent Service.

17 kwietnia 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hi Kim, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!

Oceniono na 1 z 5

So unprofessional

The delivery guy dropped the dumpster in the middle of my driveway, which I didn’t want, and blocked the sidewalk which you just can’t do. It also was delivered with trash in it. I wouldn’t use them again!

1 maja 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hello Brian, we are sorry to hear you did not have a positive dumpster rental experience. It's clear we dropped the ball on this one. Our sales team needs to ask the right questions to ensure accurate dumpster placement. We apologize for the miscommunication. Let us know if there's anything we can do to earn back your trust.

Oceniono na 5 z 5

Everything was great!

Everything was delivered and picked up on time. No issues with anything.

28 kwietnia 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hi Andrew, we are so happy to hear you've had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!

Oceniono na 5 z 5

They were very helpful to me when I…

They were very helpful to me when I called. Everything was explained amd there where no hidden fees. When the dumpster was dropped off, the gentleman asked where I wanted it and explained how to open and close it. We had a great experience, and I highly recommend them!

10 kwietnia 2023
Logo Discount Dumpster Co.

Odpowiedź od Discount Dumpster Co.

Hi Tammy, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!

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