Direction Law Recenzje 

1053
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Used for a shared ownership purchase and then a sale a few years back, along with an accompanying house purchase and was reasonably satisfied then. However, my next use, this last year, has been pre... Zobacz więcej

Oceniono na 1 z 5

Purchased a house 4 years ago & Direction Law were recommended as solicitors.. 4 years on & regret this as for the last 3 months I am in no mans land with my mortgage.. Someone forgot to register my... Zobacz więcej

Oceniono na 5 z 5

Direction Law were superb, we were first time buyers and they explained each step along the way which really settled our nerves. They do most of the work behind the scenes and email to let you know wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

THANK YOU! I am very grateful to everyone who has helped me through each stage. From someone who needed so much support and further explanation the past few weeks I am so appreciative that everyone... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria
  2. Prawnik sporządzający przeniesienie tytułu własności
  3. Prawnik – ochrona majątku
  4. Prawnik
  5. Usługi prawne
  6. Prawnik – nieruchomości

Napisane przez firmę

Direction Law is a firm proudly built on relationships. With staff of around 180, offices in London, South East, South West & the Midlands and 45 years of experience, we are one of the most established and largest specialist affordable housing solicitors in the country. In 2020 and 2021 we were awarded Highly Commended in the First Time Buyer Reader’s Awards in the Best Law Firm for Conveyancing category. We are a friendly, professional firm and we pride ourselves on communicating with our clients, clearly and concisely. While other firms may have conveyancers who deal with a variety of affordable housing cases, we have taken it one stage further and have individual dedicated teams specialising in either new build shared ownership, resale sales and purchases, or new build/Help to Buy respectively: thus, ensuring greater expertise. Our goal is to progress cases to exchange and completion as swiftly as possible, resulting in a satisfied client who has achieved their dream of home ownership with the minimum of fuss. For further information visit www.directionlaw.co.uk or for an instant quotation call 0800 158 82 81.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(1053)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional and competent service

We had a great experience with Direction Law, very professional and thorough. They saw us through to the end of buying our first home! Highly recommend. Alia was excellent in keeping in touch and available whenever needed.

29 marca 2023
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Odpowiedź od Direction Law

Dear Noor,
Thank you very much for taking the time to leave us a review. We are very pleased that we provided you with a professional and competent service and I'm sure Alia will be thrilled to read your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Oceniono na 4 z 5

Amina was very helpful and honest

Amina was very helpful and honest. I feel that she actually cared and went out of her way to help me, however there was quite a large mistake. The funds that I was asked to send over was incorrect. I was overcharged by nearly £1000. If I hadn't noticed this I may have paid it. The issue was fixed as I did the calculations and realised they were incorrect.

29 marca 2023
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Odpowiedź od Direction Law

Dear Brandon,
Thank you very much for leaving us a review. Amina will be pleased to read your comments. We do apologise for the error with your deposit, but we are glad to hear that the issue was resolved.
Kind regards,
Direction Law

Oceniono na 5 z 5

Great service very helpful will…

Great service very helpful will definitely recommend

29 marca 2023
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Odpowiedź od Direction Law

Dear James,
Thanks for your review. We're pleased that we provided you with a great service.
Kind regards,
Direction Law

Oceniono na 5 z 5

Really informative and kept up to date…

Really informative and kept up to date at all time, as first time buyers we weren’t sure of the process but we felt really assured.

29 marca 2023
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Odpowiedź od Direction Law

Dear Vicki,
Thank you very much for taking the time to leave us a review. We understand that being a first time buyer can be daunting, so we are very pleased that we provided you with an informative service, kept you up to date and that we were able to reassure you. We wish you all the best with your new home.
Kind regards,
Direction Law

Oceniono na 4 z 5

Great Service

Great service and always quick to respond to my email queries.
Made the whole process much easier and stress free.

24 marca 2023
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Odpowiedź od Direction Law

Dear Alexandra,
Thanks for your review. We are pleased that we provided you with a great service. All the best.
Kind regards,
Direction Law

Oceniono na 5 z 5

Quick and efficient

Managed to turn the conveyancing process around in a tight time frame. Sometimes had to email a few times to get a response but ultimately they got everything done ahead of schedule!

30 marca 2023
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Odpowiedź od Direction Law

Dear Lauren,
Thank you for leaving us a review. We are very pleased to hear that we provided you with a quick and efficient service and were able to complete the process ahead of schedule. We wish you all the best.
Kind regards,
Direction Law

Oceniono na 5 z 5

Highly recommend it!

I used this firm when I decided to purchase our home. My solicitor knew exactly what it needed to be done and that made me feel safe. On some occasions, Afia went above her role to make sure that everything will reach sellers standards and meet the deadlines.
I am very satisfied and grateful to them.

27 marca 2023
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Odpowiedź od Direction Law

Dear Theo,
Thank you very much for your review. We are pleased to hear that you are satisfied with the level of service that we provided, and I'm sure Afia will be happy to read your comments.
Kind regards,
Direction Law

Oceniono na 1 z 5

Don’t recommend at all

Don’t recommend at all. So much miscommunication and made things confusing too many people involved in my case so I had no idea who I was sending what too, my documents were sent to my neighbour instead of me and the worst part; I decided to put extra money down on my mortgage as I got a bonus from my help to buy isa at this point (they had only asked for me to to transfer my deposit not the fees) when it came to paying my fees I owed £5 I was so confused They took their own fees out of my deposit money!!!!!! 😡 The only positive was that they were quick at processing everything ready for closure but I won’t use again and won’t ever recommend

29 marca 2023
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Odpowiedź od Direction Law

Dear Nicole,
Thank you for your review. We are committed to providing a high-quality legal service to all our clients and we’re sorry to hear that you have found your experience with us unsatisfactory. We do apologise for the misunderstanding regarding your deposit funds.
Kind regards,
Direction Law

Oceniono na 5 z 5

I received regular updates throughout

I received regular updates throughout. Every query I had was answered promptly.

29 marca 2023
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Odpowiedź od Direction Law

Dear Emma,
Thanks for your review. We are glad to hear that we provided you with regular updates and were able to answer your queries promptly and effectively.
Kind regards,
Direction Law

Oceniono na 5 z 5

Great experience

Great communication, very helpful, and always answering my calls and emails. My solicitor was so lovely, couldn't recommend more this company!

29 marca 2023
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Odpowiedź od Direction Law

Dear Magda,
Thank you very much for your review. We are pleased to hear that we provided you with a helpful service and demonstrated great communication. All the best.
Kind regards,
Direction Law

Oceniono na 5 z 5

Direction Law made the whole process so…

Direction Law made the whole process so easy, complete step by step guide and assistance, I could not fault the whole service that they provide. Everyone involved thank you very much and my goto Maisie Tickner, you were a star thank you so much.

29 marca 2023
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Odpowiedź od Direction Law

Dear Dave,
Thank you very much for taking the time to leave us a review. We are very pleased that we provided you with an excellent service, and I'm sure Maisie will be delighted to read your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Oceniono na 4 z 5
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Odpowiedź od Direction Law

Dear Deema,
Many thanks for leaving us a review. We are very pleased that we provided you with an outstanding level of service. We wish you all the best.
Kind regards,
Direction Law

Oceniono na 5 z 5
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Odpowiedź od Direction Law

Dear Joyce,
Thank you for leaving us a review. We're pleased that completion went ahead as planned.
Kind regards,
Direction Law

Oceniono na 1 z 5

DO NOT GO THROUGH DIRECTION LAW

DO NOT GO THROUGH DIRECTION LAW. They messed up our billing when moving multiple times. We were the ones who needed to check all charges were added on correctly. At one point they were going to charge us £65,000 -when we were going through Help to Buy?! Our real figure should have been around £2000. When we noticed we were being charged again for a third party company called ‘WeMove’ they advised we should pay it and then query later otherwise it would slow things down. As we wanted to prevent any further delays with our move we have paid £350 twice. As expected, now we are moved in we are getting ignored and losing hope we will get this money back. We are owed roughly £750 in over payments. They also charged us £100 for ‘gift money’ when my partners parents put £3000 into our account to help us with the extreme cost of moving. This is something I’ve never heard anyone be charged for before.

17 marca 2023
Opinia niezależna
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Odpowiedź od Direction Law

Dear Madeleine,
We're very sorry to hear about your unsatisfactory experience with us. We are committed to providing a high-quality legal service to all our clients and we appreciate this hasn’t happened on this occasion.
Kind regards,
Direction Law

Oceniono na 5 z 5

Very responsive and helpful

Very responsive, the person handling my case, Emily, was very informative and they made short work of the bits and pieces that needed doing and got it through a deadline very nicely while explaining what they needed from me. Yeah positive experience and good stuff.

27 marca 2023
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Odpowiedź od Direction Law

Dear James,
Thank you very much for leaving us a review. We are very pleased that we were able to provide you with an informative, responsive service and that Emily was able to explain what she needed from you effectively.
Kind regards,
Direction Law

Oceniono na 5 z 5

Best service!

Direction Law were amazing. They were very helpful and informative without being overbearing.

24 marca 2023
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Odpowiedź od Direction Law

Dear Jaspreet,
Thank you very much for leaving us a review. We are very pleased that we provided you with an helpful and informative service. All the best.
Kind regards,
Direction Law

Oceniono na 5 z 5

Very responsive

I received frequent updates by email and text which made the process less stressful. I’d definitely recommend DirectionLaw to others

24 marca 2023
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Odpowiedź od Direction Law

Dear Krzysztof,
Thanks very much for your feedback. We are pleased that we provided you with a responsive service.
Kind regards,
Direction Law

Oceniono na 5 z 5

Amazing experience from start to finish…

Amazing experience from start to finish with the Newbuild Shared Ownership department. They provided consistent updates and answered any questions that we had.

24 marca 2023
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Odpowiedź od Direction Law

Dear Holly,
Thanks very much for leaving us a review. We are very pleased that your home buying experience was an amazing one. All the best.
Kind regards,
Direction Law

Oceniono na 5 z 5

Great, helpful and will highly recommend

We couldn’t ask for anymore help from Amina. Our house was delayed a lot longer than expected and Amina was there to reassure us every step of the way. She was very responsive and reliable and I highly recommend her. Her knowledge is amazing and she explained things through in great detail if we had any questions or issues which we needed addressing.

Amina thank you for all your help in our new home journey, your amazing!!!!

2 kwietnia 2023
Opinia niezależna
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Odpowiedź od Direction Law

Dear Ben,
Thank you very much for taking the time to leave us a review. We pride ourselves on providing a responsive and reliable service so we are thrilled to hear that Amina has achieved this and I'm sure she will be delighted to read your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

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