Direct Sports Recenzje 

1190
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Looking at several sites and speaking to various people . The choice and variety of merchandises was good . Footwear I ordered arrived without any issues . I did have to google on a different footwear... Zobacz więcej

Oceniono na 3 z 5

I never actually received my delivery due to a courier error(apparently) . However it took a month to realise this and didn’t know they had received the stock back then a follow up email for a refund... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Zobacz więcej

Oceniono na 5 z 5

Wow great prices and restringing service with rapid delivery. I'd been keeping on with my old faithful racket and after 20yrs decided to treat myself to an upgrade. Great racket (arcsaber 11 pla... Zobacz więcej

Informacje dotyczące firmy

  1. Kort do badmintona
  2. również w kategorii:
  3. Klub badmintona

Napisane przez firmę

Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 205

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No product received yet

Sorry, can only give 1 star so far as the products were expected to arrive on 22/12/25 when I ordered.
Took a day-off to wait for the delivery, but the tacking only shows ‘sender has dispatched on 18/12/25’.
Completely understand it’s busy time of the year, but still no update so far.

28 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your review. Sadly, due to the time of year, we have seen a lot of delays with all of our courier services. After the point of despatch, the parcel is in sole responsibility of the courier and unfortunately we are not able to provide any further resolution until the parcel is no longer deemed as deliverable by the courier. If you still require further support with this delivery, please contact our customer service team with your order number.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Fast delivery and useful sizing guide

Fast delivery and useful sizing guide
Loving my new badminton shoes

22 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with your order and our level of service, and hope you will consider us again.
Kind Regards,
Direct Sports

Oceniono na 4 z 5

Really good except for the delivery…

Really good except for the delivery notification wasn’t the most accurate

22 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for leaving us a review. It is great to hear you are happy with your order. Naturally due to the time of year, delivery estimates may be less accurate due to the increased number of parcels in the couriers' networks. We do hope that you will continue to shop with us again.
Kind Regards,
Direct Sports

Oceniono na 1 z 5

I got an amazing product. But paying extra money to get delivery quicker is not worthiet.

I got an amazing product, but for delivery, they charge me 4.95 pounds to deliver in 3 working days. But the actual delivery took 5-7 working days, which was so annoying.

11 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your review. Unfortunately, due to the time of year and volume of parcels, our couriers are experiencing delays that are out of our control. We are pleased that you are satisfied with the item you ordered and do hope that you will order with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

We buy badminton shoes and other items…

We buy badminton shoes and other items for years from this site. It is simply the best. Thank you

10 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for taking the time to leave us a review. We are very pleased to hear that you are happy with the products we offer and our level of service. We look forward to you shopping with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Bought multiple badminton rackets from…

Bought multiple badminton rackets from directbadminton before and got excellent price and delivery on those occasions. Highly recommend.

17 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your review and positive recommendation. It is great to hear that you have been pleased with your orders on multiple occasions. We look forward to you shopping with us again in the future.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

hassle-free and quick delivery

12 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your review. We are pleased that you found our processes quick and easy. We hope you are happy with your items and will shop with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Easy and efficient

I ordered some badminton shoes for my son for Christmas that were slightly too small and had to exchange them for a larger size. The exchange process was very easy and efficient and the shoes arrived quickly despite the busy time of year. Great service - very impressed.

1 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for taking the time to leave us a review. It is great to hear that you have been impressed with our level of service and returns process. We do hope you will shop with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

I've ordered a couple of times and…

I've ordered a couple of times and rackets arrive promptly and well strung. Pleased with both product and service.

12 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your review. We are very proud to have a team of experienced re-stringers, and are pleased to hear you are happy with our service and speed of delivery.
Kind Regards,
Direct Sports

Oceniono na 4 z 5

Astrox 99 Play / Great service

Very fast delivery and well packaged. I ordered an Astrox 99 Play from Direct Badminton and received the latest version (black and green). The price was competitive.
The racket is head heavy with quite a flexible shaft so is great for generating enough power to clear shuttles to the back of the court even though my technique is not perfect.

5 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for taking the time to leave a review. We are pleased to hear that you are happy with your items and our competitive pricing. We hope you will order with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

fast delivery and the product itself…

fast delivery and the product itself has a really good quality.

29 listopada 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for leaving us a review. It is great to hear that you are pleased with our level of service and quality of products that we offer, we do hope you will order with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Cheapest shuttlecocks anywhere

Cheapest shuttlecocks anywhere, delivered with speed

29 listopada 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for taking the time to leave us a review. We always strive to offer the most competitive pricing, and are pleased to hear that you are happy with this and the delivery service.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Arrived on time as expected.

Arrived on time as expected.
Very good racket, Played once and so far happy and value for money.

5 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your review. It is great to hear that you are happy with your purchase and the delivery service.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Great racket

Great racket, perfect for my play style. Boost of confidence and I can clearly see difference in my game. Perfect delivery time and safely packed. Thank you

1 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your positive review. It is great to hear that you are so pleased with your order and that it is has had a good impact on your game. We do hope you will shop with us again.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Badminton racket

great product and service

28 listopada 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your order and our service.
Kind Regards,
Direct Sports

Oceniono na 1 z 5

Pathetic customer service

Made an order and paid extra for 2 day DPD delivery as needed the item for a tournament. Direct badminton didn't even dispatch the item in the time frame. Contacted their customer services but the lady who answered the call was not helpful at all. She siad that even if you pay extra for a speedy delivery, it is not guaranteed. I asked why it asks customers to pay extra then and giving a delivery slot on the website. She said even if you pay extra money,they will despatch when they can. It is a rip off. Poor customer service. Disappointed.

3 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with our level of service.
We have been experiencing high volumes of orders which has meant that our processing times have been longer than usual. The delivery dates shown at checkout are given as an estimate and unfortunately can not be guaranteed, especially during peak times.
We apologise that you did not receive your order within your expected time frame but hope that you receive your order safely.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Great service

Great service, placed the order and as per shipping instructions, delivery was prompt and on time

28 listopada 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you, we appreciate your positive feedback and are very glad to hear you had a good experience. We do hope you will shop with us again.
Kind regards,
Direct Sports

Oceniono na 1 z 5

Absolute rubbish customer service

Absolute rubbish customer service - they'll nickel and dime you any way they can.

Direct Badminton Review your purchases - Order No. 14894475

2 grudnia 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
We are sorry to hear you are dissatisfied with our level of service.
Our customers are our main priority and we never aim to issue any unjust charges.
Your case has been escalated to our Customer Service Manager who is conducting an investigation into issues you have raised. Please note we do take these matters seriously and you will receive a response via email in due course.
Kind Regards,
Direct Sports.

Oceniono na 1 z 5

Scam of a company

Scam of a company. For context, I refer to the Yonex 800 Pro that I purchased. When the parcel arrived, it was severely damaged (large hole through the box). I have clear CCTV footage (and backed up by my concierge) that the box arrived damaged.

When I opened up the box to inspect the racket, there were stains on the plastic handle. Another cheap point - there's no bag / protector over the racket. Possibly grease from the factory floor or from the delivery truck or somewhere else - who knows. It did actually stained parts of my sofa and I removed the plastic handle wrap. I immediately returned the item (and actually used one of my own Yonex bag - which DS actually kept).

DS returned the item on a flimsy excuse that the plastic handle was removed (what a joke). They didn't even bother to call me. For context, I purchased another Yonex (Astrox) and kept that as the package was fine when it arrived.

Ironically - when the Nanoflare 800 Pro came back - the box was (once again) damaged. Almost in the same spot. I have kept the box as is this time around. I plan to bring DS to small claims court. It is unconscionable and unethical that this company chooses to operate in such predatory manner.

28 listopada 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your feedback.
In order to continue to deliver the highest quality of service and products to our customers, we are unable to accept returned items where the original packaging is not completely intact. Without the plastic wrap on the handle, we would not be able to send an item to another customer with confidence that it had not been used. This is clearly stated in our T&Cs and is inline with other online retailers.
It is unfortunate that you believe that your parcel arrived in a damaged condition, however as you had not informed us of this prior to returning the item, we were unable to support you with this claim. When the item returned to us, there was no evidence of any damage or grease. It was also taken into consideration that we have received items from you in the past which you had admitted to using before returning.
Whilst acting in line with our T&Cs, we have done our best to maintain a good level of customer service even when you recorded a phone call with one of our members of staff without their consent.
Kind Regards,
Direct Sports

Oceniono na 5 z 5

Very very fast response

Very very fast response; racket arrived in 24 hours

21 listopada 2025
Opinia niezależna
Logo Direct Sports

Odpowiedź od Direct Sports

Hi,
Thank you for your positive feedback, we are glad to hear you are happy with how quickly your order was delivered.
Kind regards,
Direct Sports

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej