Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Zobacz więcej
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Zobacz więcej
Reakcja na opinię
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Platforma sprzedażowa online
- Dostawca części do urządzeń AGD
- Sklep z blatami
- Hurtownia artykułów domowych
- Sklep z przyborami kuchennymi
Napisane przez firmę
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Dane kontaktowe
1 Birmingham Road, B71 4JH, West Bromwich, Zjednoczone Królestwo
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
3,7
Średnia
936 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Appalling customer service
Appalling customer service. Sent an item which only functioned for a week. They’re asking me to return a very large item via Royal Mail and I have no packaging for it. Not prepared to send replacement or provide packaging. Now having to go to Trading Standards. Avoid- these people have no decency….
Edit- despite asking for a refund, these people have taken back the faulty item and sent out another one which hasn’t been delivered to me but they are holding me responsible for. You have asked for my order details- this is a total smoke screen- you know what you have done and won’t take responsibility. Let Trading Standards deal with it now….
17 lutego 2025
Opinia niezależna
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Nothing really good
Nothing really good,some sand paper, underwear, shorts and other stuff not really useful.
9 lutego 2025
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Direct 2 public on line supply screwdriver extensions and bits
After an on line search for screwdriver extensions and bits, I found the product I wanted and purchased it easily , Good product, fast delivery, thank you
2 lutego 2025
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
I am yet to get my parcel
I am yet to get my parcel. I wasn't called when it was to be delivered. It's a week now. Please do something about it. They sent a mail that it has been delivered yet I've not seen it
31 stycznia 2025
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Fast delivery
Fast delivery and cheaper than the normal retail shops. The only adverse comment is that it would help if the delivery company can provide the date of the delivery.
24 stycznia 2025
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Great service and delivery
I ordered two heaters and received them in time but had an issue so received great customer service from them and prompt actions were taken.
29 stycznia 2025
Opinia niezależna
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Great pricing and ultra fast delivery.
22 stycznia 2025
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Direct2Public tick all the boxes
Excellent customer service, good price and free delivery. What more can you expect!
3 stycznia 2025
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Very reasonable quality, good price and excellent service.
Very reasonable price, prompt dealing with a small issue and partial refund given. Very satisfied overall. Thank you
4 stycznia 2025
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Very good product supplied quickly.
Very good product supplied quickly.
Excellent communication.
Well packaged too.
3 stycznia 2025
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Overall very poor
Shipping time was very poor. Couple of weeks from purchase to it arriving.
Quality of items purchased very poor. Would not use again or recomend.
30 grudnia 2024
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Good product
Items all as described and expected. Marked down due to receiving request for review BEFORE delivery took place
30 grudnia 2024
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
New wheels ordered for garden trolley
New wheels ordered for garden trolley, perfect fit and arrived on time. Have previously used Direct2Public and had no problems.
29 grudnia 2024
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Happy with purchase arrived quickly
Happy with purchase arrived quickly
Would buy from this seller again
23 grudnia 2024
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Item not as described
Item not as described.
Packaging and description says 2 meters.
Cable length is supposed to be 2 meters in length but it is only 1.5 meters.
8 grudnia 2024
Odpowiedź od Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Odpowiedź od Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.