Incorrect size of fragrance sent. The company do not respond to email, create fraudulent tickets and basically rob you of money. I requested a partial refund due to them sending wrong size which is no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I got an excellent price for aftershave - Hermes,usually crazy prices! It was for birthday gift for my boyfriend. Evri then left my parcel just lying at the side of my house rather than my safe place... Zobacz więcej
Reakcja na opinię
I purchased Attar Collection Crystal Love from Direct Beauty, and I strongly believe this product is counterfeit. I previously owned an original bottle, so I know exactly how the genuine perfu... Zobacz więcej
Ordered a product on the website it states next day dispatch and 48 hours tracked delivery Sadly it took a week to arrive and was therefore too late as it was a gift They did however accept the re... Zobacz więcej
Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Kosmetyki
- Sklep z produktami dla zdrowia i urody
Napisane przez firmę
At Direct Beauty, we’ve been your trusted source for genuine and authentic perfumes and cosmetics for over 15 years. As a UK-based company, we’ve proudly sent out millions of orders, earning a reputation for exceptional service and quality. Our carefully curated selection features trusted brands and the latest beauty trends, with new products added regularly to keep your routine fresh and exciting. Whether you’re searching for a signature scent or makeup must-haves, you can count on us for excellence at every step. Discover why so many beauty lovers choose Direct Beauty for their trusted beauty essentials!
Dane kontaktowe
Direct Beauty, Unit 1 1000 North Circular Road, NW2 7JP, London, Zjednoczone Królestwo
- help@direct-beauty.co.uk
- direct-beauty.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 3% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to order
Easy to order. Many products. Great prices and quick delivery
Great Service
Great service, good communication, competitive pricing.
Delivery before suggested date.
Absolutely amazing perfume and smells…
Absolutely amazing perfume and smells amazing very easy to order and came quickly. Package very well
Order not yet received
Ordered from direct beauty as of yet still not received my item customer service has stoped replying to my emails not a very good experience with them at all. Update would like to thank Jay for sorting out my order now received and alls good.
Great quality item @ good price!
I purchased the 125ml bottle of Police To Be Exotic Jungle for my granddaughters 14th birthday, she was over-the-moon with it :)
Davidoff The Game…
Recently purchased Davidoff The Game from Direct Beauty at a great price. This has been my favourite scent for daily use for a number of years. It was well packaged and arrived on time. Their website is well organised and easy to use.

Odpowiedź od Direct Beauty
Great Sevice friendly staff who are…
Great Sevice friendly staff who are very helpful. And the product arrived on time

Odpowiedź od Direct Beauty
I bought 2 perfumes from Direct Beauty…
I bought 2 perfumes from Direct Beauty and thoroughly impressed by quality and turnaround time of delivery.
I recommend 100% to anyone to try them and you will not get disappointed. It was my first purchase and definitely there will be repeat purchases!

Odpowiedź od Direct Beauty
Genuine product sold at an excellent…
Genuine product sold at an excellent price, fast delivery and excellent comms, defo recommend using this company

Odpowiedź od Direct Beauty
Face Powder Compact
I have just received my recent order from Direct Beauty for a Lentheric Feather Finish Compact and I’m really pleased with it. it’s a really smart blue compact with a mirror that I’ll be happy to use anywhere. Happy to shop with this company again in the future.

Odpowiedź od Direct Beauty
Excellent goods and price
Buyer
“I’m so glad I found Direct Beauty. Good prices, lovely products and excellent service every time. Highly recommend them.

Odpowiedź od Direct Beauty
Fake perfume
I bought MUGLER Alien Refillable 90ml EDP Spray from this site. The delivery was fast. But I was suspicious that the perfume did not have an authenticity code, which is proof that this perfume is not original. The customer service offered me a refund, although they themselves claim that they only sell originals. I returned the product and received a full refund only after I reminded them about it. I am sure that it was a fake perfume. I definitely do not recommend it

Odpowiedź od Direct Beauty
Fantastic Company
Great company. Easy to order etc. Had a problem with 1 item. Not a problem for them dealt with it in an efficient manner. 1st used Direct Beauty last Xmas for pressies &will use again this year. Direct Beautiful are a beautiful Co. to deal with. Keep up the good work guys. You’re all great !

Odpowiedź od Direct Beauty
Impressed by price and service.
I was wary at first as I haven't used this company before but was confident after reading positive reviews. I ordered a perfume that was an excellent price. It arrived very quickly and is a genuine product. I am very impressed and will use the site again as their prices and service are excellent.

Odpowiedź od Direct Beauty
Great service
Great service. Terrific value for money & easy to navigate website. I’d highly recommend using this site.

Odpowiedź od Direct Beauty
Wonderful Product
Wonderful Product. Excellent Service! I have been buying from them for a while now. Their price is good compared to other sites.

Odpowiedź od Direct Beauty
Nice little find!
I found this website whilst searching for a present for my son to give to his mum, they had the perfect product at a great price. Having never heard of them before I did a bit of research and everything seemed fine, site says dispatch within 24 hours and seems to be backed up by reviews.
I placed an order, and received dispatch email later that day, but the email did not contain a tracking number, so I reached out for it to be sent to me, I received a reply shortly after saying the order had not been dispatched yet, so I figured maybe it would be that night/the next morning. 3 days later and I still hadn't heard anything, so emailed for an update, less than an hour later I received an email apologising for the delay, informing me that the item I'd ordered was damaged and they had just received another to send to me (these things happen, and I was more than grateful they didn't just send me a battered box), and they even upgraded the shipping from Tracked48 to Tracked24.
The customer service I received was amazing, and will definitely be the reason I buy from them again.

Odpowiedź od Direct Beauty
Why no longer a Duty Free item?
I ordered a Oscar de la Renta perfume as a gift for my wife as I know it's her favourite and on a recent trip to Australia none of the Duty free shops in Perth, Doha and Heathrow stock Oscar de la Renta products anymore. It was so easy to order on line from Direct Beauty at a reasonable cost and was delivered safely and promptly. My wife was so pleased! Thankyou.

Odpowiedź od Direct Beauty
Amazing product
The Illuminating Cream is amazing what a difference it made to my skin. I had lots of compliments, I will be ordering more. The Review is from Marion Evans it came up as my husband’s post. 🤣

Odpowiedź od Direct Beauty
Direct beauty team ,you are…
Direct beauty team ,you are amazing..you helped me a lot just after my feedback..thank you for safe delivery and your kindness..wish you the best.and highly recommend..!

Odpowiedź od Direct Beauty
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







