Terrible Experience with MERJ Exchange/digtl.co
Terrible Experience with MERJ Exchange/digtl.co
I had an incredibly disappointing experience with MERJ Exchange/digtl.co. Despite their claims of offering seamless services, they fail to deliver on critical aspects like withdrawals and tokenizing securities. After countless attempts to resolve these issues, their customer service proved to be completely ineffective.
Instead of providing real solutions, they bombard you with 20+ pre-formulated, generic emails that do nothing to address the actual problems. It's frustrating and unprofessional. If they can't even manage basic operations like withdrawals, how can they expect to handle complex tasks like tokenization?
I cannot recommend their platform to anyone at least for now. Avoid at all costs until they drastically improve their services and customer support.

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