Digital Direct Security Recenzje 

1419
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Zobacz więcej

Oceniono na 5 z 5

The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Zobacz więcej

Oceniono na 5 z 5

Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Zobacz więcej

Oceniono na 5 z 5

Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami ds bezpieczeństwa

Informacje przekazane przez różne źródła zewnętrzne

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1419)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

DDS always helpful

DDS always helpful, I have been using there CCTV equipment for many years and wouldn't consider going elsewhere. There help and support is excellent.

11 czerwca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Dean,

Thanks for the great review.

Oceniono na 5 z 5

New Supplier for CCTV/Alarm Systems.

We Found DDS as an alternative supplier for CCTV and the AJAX alarm systems, the service and staff are helpful, and found the UNV CCTV to be cost effective, The Technical support is good.
We will be using them again in Future .
Steve Capella (director)
SJC Security Installations Ltd.

2 czerwca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Stephen,

Thanks for taking the time to write a review, let us know if there's anything else we can do.

Oceniono na 5 z 5

Purchase of alarm system

Purchase of alarm system - Searched far and wide to find an alarm system that would offer or better the original one I purchased many years ago from a well know DIY store. I struggled - that is until I spoke with DDS - who offered me their system - made by a company called AJAX. I found that DDS actually were full conversant with the system both at sales and after support. They were very professional and patient. I purchased the system and must admit its very good for my needs. Only on two occasions have I called support and in the a few mins they offered excellent guidance and solution. I must say that the shopping with them was a great experience and cannot offer any more may be 5*+

6 maja 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Barry,

Thank you for your patience and your business, please get in touch if there's anything else we can do.

Oceniono na 5 z 5

Highly recommend

Sam and the team at DDS Were nothing short of excellent, from the point of initial enquiry to the speedy despatch of our CCTV system they were brilliant. We didn't know which system would suit our purpose and they advised on the best set up for our site and it arrived by courier within a week of ordering . I would highly recommend using DDS. Thanks Guys

29 kwietnia 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Karen,

Thank you for the kind words and for leaving this wonderful review.

Oceniono na 5 z 5

I can not recommend this company high…

I can not recommend this company high enough.
5 Stars plus.

After buying one of the well-known CCTV kits from over the counter, which let me down after 13 months!, and I had to replace the hard drive.

which again let me down. ( very unhappy)

I contacted DDS.

they talked me completely through the pro.& cons of CCTV and various qualities which they have.

I chose for my Home 4K image, X 4 camera system, I asked a local electrician to fit ( see pictures)

Really happy with the choice, excellent image quality, and recording

I'm also replacing my 8 camera system at my business with one of the DDS systems

Just to mention, both Sam and his team, gave excellent advice and help with questions I had,

I have recommended them to all my friends.

Call them before buying off-the-shelf units.

Thank you, DDS

Kind regards

Tim

Fordingbridge.

22 marca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Tim,

Thanks for taking the time to leave such a great review. You know where we are if there's anything else you need.

Oceniono na 5 z 5

Excellent service

Excellent service , friendly and helpful sales and technical support team .

Excellent range of products would highly recommend

19 marca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Gavin,

Thanks for the kind review!

Oceniono na 5 z 5

Absolutely First Class

I purchased a home CCTV system from DDS 3 years ago since when the after sales support has been second to none. The items purchased are really good quality and do everything I want to the extent I have just made additional purchases and will be doing so again for any future needs. Absolutely first class!

19 marca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Ian,

Thank you for coming back to us, do get in touch if there's anything else we can help with.

Oceniono na 5 z 5

Housing for specialist camera…

We are designing a specialist camera system for clients in the renewable energy sector. It was surprisingly difficult to find a housing to meet our exact needs and accommodate the additional electronics required, but this one fitted the bill exactly. We expect to order more shortly.

15 marca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Andrew,

Thank you for the great review.

Oceniono na 5 z 5

DDS were very helpful

DDS were very helpful in helping me choose the right components for my 4 camera system. They were also helpful in supplying a different combination of cables to the standard packages. Sam was particularly helpful on the phone. On top of that delivery was next day and everything worked perfectly. I can't recommend DDS highly enough.

12 marca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Mick,

Thanks for taking the time to leave this review and for the kind words!

Oceniono na 5 z 5

Really impressed with DDS

Really impressed with DDS. High winds damaged a camera I had bought through a third party vendor but they would not sell spares. I approached DDS as the manufacturer of the camera and they couldn't have been more helpful. The cost of the part and postage was very reasonable too.

2 marca 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hello,

Thanks for the kind review!

Oceniono na 5 z 5

Great customer service

After I had an unfortunate experience trying, and failing, to install some wifi cameras from elsewhere, I came across DDS while searching online. After going through what DDS had for sale on the website, I sent an enquiry via the online form asking for advice. Rather than reply on line, I had a phone call from Sam. I explained to Sam what I required and he put a system together for me. The equipment was delivered promptly. After installation, I wrongly thought I would be able to connect the NVR to my All in One desktop monitor via the HDMI in port. This was not the case. A phone call to the support team at DDS put me straight. A separate 10"monitor was purchased and the installation completed. I have to say I have been impressed by the service I have received from DDS. The only downside, and I can't blame DDS for this, is the EzView app to view the footage remotely. Not impressed. But 10/10 for DDS

27 lutego 2021
Opinia niezależna
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Stew,

Thanks for the great review! Was a pleasure to speak with you, please do get in touch if there's anything else we can do.

Oceniono na 5 z 5

Excellent cameras and set up

Excellent cameras and set up, clear, high quality and easy to instal and use

19 lutego 2021
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Jay,

Glad to hear everything was easy to set up. Get in touch if there's anything else we can do.

Oceniono na 5 z 5

Proper cctv security firm with good staff.

Always there to help, whether in person or online, with good clear simple advice about how to protect my home/business - and it paid dividends to have a decent camera, with good night vision at the end of 2020 !!
And able to see the cameras live from anywhere is such a bonus..

13 lutego 2021
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hello,

Thanks for the great review!

Oceniono na 5 z 5

Great company and great after service

I'd dealt with DDS in the past and had a great service....Having had to return to them due to a damaged DVR caused by a power surge (learnt my lesson and fitted a anti surge plug now)..I set about ordering a new DVR and a new cam which arrived super quick..After arrival I contacted DDS because I needed help with set up (ip address's are not my forte...lol)..and within 20/30 mins I was up and running back to normal...Nothing seems to be too much trouble for these guys and they are very patient especially with novices likie me..
I can highly recommend this company and they offer great prices too..Cheers

12 lutego 2021
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hello,

Thanks so much for taking the time to leave this review, happy to hear everything was set up and working correctly.

Should you need any further assistance please don't hesitate to get in touch.

Oceniono na 5 z 5

Well structured website.

Well structured website.
Products I purchased are good quality and good value for money. Systems assembled from these products work very well.
Next-day delivery every time.
No complaints.

7 lutego 2021
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Simon,

Thanks for the kind words, glad you were happy with your order.

Oceniono na 5 z 5

Great service, support and price

Great service, support and price. Excellent system that we've installed ourselves with no issue as a bit of guidance over the phone! Very happy.

5 lutego 2021
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi Mark,

Thanks for taking the time to leave this, glad your system is up and running.

Oceniono na 5 z 5

DDS have been very helpful ever since I…

DDS have been very helpful ever since I bought my CCTV needs from them, & they continue to be very helpful & professional, after many years.
I would always recommend DDS

29 stycznia 2021
Logo Digital Direct Security

Odpowiedź od Digital Direct Security

Hi David,

Thanks for coming back to us, please do get in touch if there's anything else you need.

Doświadczenie Trustpilot

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