Hier geht es zunächst nicht um das Produkt, sondern um den Service: Ich habe irrtümlich Office 2019 und 2024 bestellt, brauche aber nur 2024, denn 2019 hatte ich bereits früher gekauft. Obwohl der F... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a Windows 11 Pro licence in November for 3 PC's, which included MS. Installed a code which didn't work. E-mailed and received a reply in literally minutes. After a few efforts at troubl... Zobacz więcej
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Purchase completed and email with invoice and confirmation received. Then it said another email with the licence keys will be sent to me in a few minutes. But no email for hours (not even in spam).... Zobacz więcej
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Ich habe vor kurzem Microsoft Office 2021 für 3 Geräte erworben und bin mit diesem Produkt sehr zufrieden !!! Die Installation hat super nach einer Anleitung geklappt !!! Besonderen Dank gehört dem S... Zobacz więcej
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Informacje dotyczące firmy
O Digilicenses
Napisane przez firmę
Welcome to Digilicenses, your Microsoft partner for top-notch hardware and software solutions!
We specialize in innovative hardware and software solutions tailored to the unique needs of our customers. Our expertise is complemented by thoughtful marketing management, enabling us to optimally showcase our products and services. With the aim of ensuring the highest customer satisfaction, we offer live chat or email support through our multilingual customer service team, always guaranteeing personal and individual care.
Our team, armed with years of experience and know-how, is at your disposal. You'll benefit from our profound knowledge of current technologies and trends. At Digilicenses, we strive to offer you innovative solutions that provide a genuine competitive edge. As your trusted partner, we stay up-to-date and bring you only the best from the tech world. Whether it's OEM licenses or bespoke software solutions, our creative team works closely with you.
When it comes to quality and reliability, we make no compromises. All our products and services are developed to the highest standards and undergo rigorous testing. As soon as you order from us, we guarantee a 2-minute shipping and will send you your proof of origin as well as the encrypted SSL link for our download portal via email.
Let's together propel your business forward with the best hardware and software solutions on the market. Contact us today to learn more about our exclusive offer, including our return policy and our lifetime guarantee.
We specialize in innovative hardware and software solutions tailored to the unique needs of our customers. Our expertise is complemented by thoughtful marketing management, enabling us to optimally showcase our products and services. With the aim of ensuring the highest customer satisfaction, we offer live chat or email support through our multilingual customer service team, always guaranteeing personal and individual care.
Our team, armed with years of experience and know-how, is at your disposal. You'll benefit from our profound knowledge of current technologies and trends. At Digilicenses, we strive to offer you innovative solutions that provide a genuine competitive edge. As your trusted partner, we stay up-to-date and bring you only the best from the tech world. Whether it's OEM licenses or bespoke software solutions, our creative team works closely with you.
When it comes to quality and reliability, we make no compromises. All our products and services are developed to the highest standards and undergo rigorous testing. As soon as you order from us, we guarantee a 2-minute shipping and will send you your proof of origin as well as the encrypted SSL link for our download portal via email.
Let's together propel your business forward with the best hardware and software solutions on the market. Contact us today to learn more about our exclusive offer, including our return policy and our lifetime guarantee.
Napisane przez firmę
Dane kontaktowe
Zeidlerstr. 71, 21107, Hamburg, Niemcy
- +49 40 607707766
- contact@digilicenses.com
- digilicenses.com
4,5
Doskonała
163 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Digilicenses
Dear customer, on 2/10 we had anydesk scheduled. As our technician says we tried to access the client's computer several times but he did not give us access to his computer and we informed supervision of what had happened.
We are happy to offer you a second Anydek. Please let us know. It is important to us to solve the problem as quickly as possible. With kind regards, Nicole Huber
Excellent rapid replies and service.
5 lutego 2024
Odpowiedź od Digilicenses
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Best regards
Jessy
Amazing customer support!
8 lutego 2024
Opinia niezależna
Odpowiedź od Digilicenses
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best regards
Jessy
Helpful and good communication
Helpful and good communication with little delay - codes provided worked without issue!
27 stycznia 2024
Odpowiedź od Digilicenses
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Best regards
Jessy
Very efficient
We had to contact customer service for some advice and they responded very quickly! Great service.
2 lutego 2024
Odpowiedź od Digilicenses
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Our customer service team is available 24/7 until you get your program installed and fully working. Best regards!
Jessy
Très bonne réactivité du site en cas de souci pour l'installation du logiciel
Après quelques difficultés de réception, le logiciel m'a été adressé dans un très bref délai.
Son installation a été effectuée sans difficulté .
2 stycznia 2024
Opinia niezależna
Odpowiedź od Digilicenses
Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires et de les partager avec d'autres clients. Nous sommes heureux d'apprendre que vous êtes satisfait de votre achat.
Merci de votre compréhension.
Geovana
One of two license codes worked
License codes were emailed fairly quickly after purchase, and one of the codes worked as intended, saving me a lot of money on the purchased software. Regarding the non functioning license, customer service responded within 12 hours and proposed a fix for the issue.
13 stycznia 2024
Odpowiedź od Digilicenses
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. Thank you very much for your comment.
Best regards,
Alejandra
Customer Service
Received key quickly and worked well
Received key quickly and worked well. No problems.
29 grudnia 2023
Odpowiedź od Digilicenses
Thanks for sharing your experience. Our main priority is the satisfaction of our customers.
Best regards,
Geovana
Your Customer Support Team
Personal use
I have been using their services for more than 3 years - Get any problem !
3 stycznia 2024
Odpowiedź od Digilicenses
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Our customer service team is available 24/7 until you get your program installed and fully working. Best regards!
Greetings
Geovana
Experience with delivery and tech support
Delivery fast. However didn't get correct key code and no assistance getting my email account connected to Outlook. Sent new key code, but haven't tried it yet until I get my email account successfully connected to Outlook. Will try to connect my email account to Outlook again in about a week. Maybe I will request help from Digilicenses tech support then if I'm unsuccessful in doing it myself. Don't want to use the newly supplied key code to activate Office until I successfully connect my non-Outlook email account to Outlook mail in Office 2021.
17 grudnia 2023
Odpowiedź od Digilicenses
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your review. We look forward to the next time we’re able to serve you again.
Greetings
Geovana
Trust DigiLicenses
I trust DigiLicenses because I know they can provide the products represented and that they have the expertise to troubleshoot solutions when any problems arise. They have never let me down.
24 grudnia 2023
Odpowiedź od Digilicenses
We really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon.
Greetings
Geovana
Licence keys hassles
Purchase completed and email with invoice and confirmation received. Then it said another email with the licence keys will be sent to me in a few minutes. But no email for hours (not even in spam).
---
Edit: Eventually, their customer support responded to my complaint and gave me a new key from there. Unfortunately, the key did not work. After a few backwards and forwards in email correspondence, they eventually gave me a new key that works. Looks like all ends well.
23 grudnia 2023
Opinia niezależna
Odpowiedź od Digilicenses
Dear customer, we are very sorry for the problems you have experienced, we proceeded to resend your order again, for us it is very important that our customers are satisfied, please check your inbox and let us know if you managed to activate the key.
Best regards
Jessy
Your customer service team
Order 28814
Order 28814, in October 2022, I ordered MS Office 2021 for 3 PC and I can only used two. The third one will not activate on December 2nd, 2023.
2 grudnia 2023
Odpowiedź od Digilicenses
Thank you so much for taking the time to leave us a rating.
Please contact our customer service via E-Mail so that they can help you with this issue. Our customer service team is available 24/7 until you get your program installed and fully working. Best regards!
Would have been 5 stars put Microsoft…
Would have been 5 stars put Microsoft project refused to install
24 listopada 2023
Odpowiedź od Digilicenses
Thank you for posting your positive review.
Odpowiedź od Digilicenses
We very much appreciate your comment. We hope you’ll visit our Shop again soon.
Best regards,
Jose L.
Excellent service and after purchase…
Excellent service and after purchase communication
26 listopada 2023
Odpowiedź od Digilicenses
Thank you for providing us with your valuable feedback.
Best regards,
Jose L.
Odpowiedź od Digilicenses
Thank you so much for taking the time to leave us a rating.
Best regards,
Jose L.
Odpowiedź od Digilicenses
Thank you for providing us with your valuable feedback.
Best regards,
Jose L.
Excellent & Fast Service
Excellent & Fast Service.
Easy to order and download the software online. Installation was a breeze!
10 listopada 2023
Odpowiedź od Digilicenses
Thank you for providing us with your valuable feedback.
Best regards,
Jose L.
Odpowiedź od Digilicenses
Merci de nous avoir fait part de votre expérience. Notre principale priorité est la satisfaction de nos clients.
Cordialement,
Moises
Service clientèle
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.