Been with digibit for over 8 years.was good until the end of 2025... stopped working and couldn't get a response from customer service.i cancelled through PayPal and requested refund.. PayPal didn't... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I think its clear that they have ceased operating; all servers are not reachable; there are no human responses to any service tickets; no messages across social media - they appear to have just gone... Zobacz więcej
Would have rated this 5 stars a couple of months ago but now, absolutely no chance. No servers will connect. Customer service absolutely zero. Just an automated response to tickets listing useless F... Zobacz więcej
I have been using Digibit VPN for several years, with no real issues until recently. Started back end of last year with connection issues. Trying to get anywhere with the customer support team is a co... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Browse anonymously with a hidden IP, and enable WIFI security with our VPN service. Enjoy unrestricted access to the internet. The most secure, anonymous VPN tunnel is here! Making sure no matter what your Watching / Streaming / Downloading or doing your data and info is safe and secure. Access Geo & ISP Blocked content without worry with DigibitVPN.
Dane kontaktowe
Zjednoczone Królestwo
- 0113 815 3941
- hello@digibit.tv
- digibitdesign.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Crap support
The app no longer recognised my credentials and the support was non-existent. Sent over 15 messages for 3 weeks but no reply.
Do NOT use this VPN
Do NOT use this VPN. Although it is only £2,i have automatic payment set up. They invoice on 26th of the month, a whole week before payment goes out. I get logged out for non payment for one week out of 4. As soon as payment goes through I am magically signed back in. Sending support tickets in is a complete waste of time, you will get an automated response saying further information available at such and such, if this doesn't answer your query, get back in touch, whereby another ticket is raised. After 250hrs,they close the ticket as you haven't got back to them. You then end up in an infinite loop of nonsense. This company are taking £2 a month from how many people?? Also, with a VPN, your op address is in some other random place, obviously, but when I look up my ip, I am in exactly the lace I am in so I doubt the VPN even works. Be warned, this is most likely a scam operation, unmanned and most likely, untraceable. They nerd reporting to financial Ombudsman and trading standards and reported for electronic telecommunication fraud.
Do not sign up for this VPN.
I've been with digibit for years, until 5days ago my VPN just stopped, did a number of tickets without any reply, just like they didn't agist, very disappointed with them, cancel my VPN, or should I say deleted it from my devices, very unreliable do not use.
What a waste of time not worked for…
What a waste of time not worked for months but they still take your money. Customer service is non existent as they don’t answer your tickets. I would not advise anyone to use this product.
You will also notice nobody from the company will answer the reviews on trustpilot. Speaks for itself
Digibit hasn't been working for ages
Digibit hasn't been working for ages. Kept asking for credentials and password. No answer from support tickets which iv sent plenty. Have stopped payment via payal, so will then
see if they come to me..
Had it for a while it worked... kind of
Had it for a while was fine, not always getting great speed but could be one of several factors. The app on windows often crashed out but still kept the vpn up. recently its just stopped working. password issue, i reset the password but still no joy, support are less than useless. going to have to find something else.
was very cheap though :-)
Stopped Working
Suddenly thrown out of account & can’t log back in. I even tried a password reset but still can’t log in to even put through a support ticket. Looking at X it seems 100s in the same boat.
You are so bed at customer service It…
You are so bed at customer service It beggars belief, how have you been allowed to carry on ripping people off?
Worst Customer Service
Was a longstanding customer the app stopped working, I raised various tickets and got one pathetic response sending me to frequently answered questions. No help whatsoever. Then no more response. I stopped my app as I refuse to pay for a service I am not receiving
Absolutely disgusting
Absolutely disgusting, approves cancellation and stops providing service but still continues to charge you for the service and you have to get in touch with pay pal yourself to cancel the payments… absolutely disgusting you know what you are doing and clearly all these care about is robbing their own customers
Shit support
VPN works, but support and responses to tickets is now nonexistent. A shame, as used to be much better. Also took money from me after I cancelled and then ignored my ticket. Shit support, I would no longer recommend. Stay away.
Shocking Non Existent Customer Support
I subscribed to Digitbit and have never been able to use it as my email and password don’t work. I have opened numerous support tickets with them and they do not respond. They definitely don’t offer 24/7 support they state on their site. DO NOT USE THIS SERVICE THEY TAKE YOUR MONEY BUT DONT HELP YOU AT ALL TO USE THEIR SERVICE!.
Been using this company for a few years…
Been using this company for a few years and to be fair they are very cheap. I now have a problem and the service doesn't work but I can't get any kind of response from them. They us a 'ticket' system to raise queries but do not seem to respond. Something to bear in mind
Refusing to cancel my service
Refusing to cancel my service. Still billing me after 3 months and no way to cancel on the site. Avoid!! Scam.
Cancelled service and still taking money
Cancelled service, and yet they still taking money, this is not legal!
if i could give zero i would
if i could give zero i would , thieves will respond till u ask for overcharge back ,then nothing
Had it for a few years
Had it for a few years. Occasional issue, however for £2 a month… you get something decent. Customer sevice could be better of course.
Shame
Yep, as the other reviews attest, they seem to have stopped trading, but still taking Direct Debits. They were great in the beginning and support always replied but not the case anymore. My VPN seems to still work on my Firestick, but not on my iphone or desktop and have contacted them with no response.
They will steal your money
Do not entertain this company complete con, do not respond to any messages emails anything they just continue to take your money. Reporting them to trading standards and already reported to my bank for fraud. I have managed to stop the payment through the bank. Absolute joke outfit
I have had constant problems
I have had constant problems with accessing tv and Digibit have no answers/ help I have two open tickets for months and no resolution, time to part company
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