Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I went without hiccups until I cancelled. I returened the equipment, and have a receipt for Correos. And then the haressment started - they are daily sending me mail that they have not received th... Zobacz więcej

Oceniono na 1 z 5

No matter where I go, the network coverage is terrible. I’m paying so much, but the service is not worth the money at all.

Oceniono na 1 z 5

Pentru a schimba routerul digi, trebuie sa il iei in mana sa te duci in magazin cu el, apoi faci comanda iti vine alt router peste o saptamana, apoi astepti inca o saptamana o echipa sa vina pentru i... Zobacz więcej

Oceniono na 1 z 5

SSh sgt nk ckp dgn live agent semua guna robot.sy pny Line dah 3 bln xde sbb sy ada kontrak LG 3 bln sy sabar byr 67 lbh smpi kontrak sy tamat pada 31/3/26 sy ingat kontrak dah tamat dia accpt sy puny... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych
  2. również w kategorii:
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług internetowych
  6. Operator sieci komórkowej

Informacje przekazane przez różne źródła zewnętrzne

Digi Telecommunications or digi.com.my Berhad, is a mobile service provider in Malaysia.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

189 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(189)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Such a lousy telco,i would says it's…

Such a lousy telco,i would says it's registered scam tight up with contract..
Data reception super lousy most of the crowded place.
When call customer care they mentioned heavy users on the particular area, but data given unlimited most craziness limit among other telco.
If heavy user in most the command place please upgrade your server don't simply put us on contact and collecting monthly bills..

Will never ever consider this telco again!!!

7 września 2023
Opinia niezależna
Oceniono na 1 z 5

Frustrating App

The Digi app is incredibly inconvenient. To ask a question in-app, you will have to submit a ticket, remember the Ticket Number and request for an OTP EVERY TIME you access the chat (not a live chat). If you want to check back on your bills and leave the chat, you will have to reenter your Ticket Number and OTP even though you have not exited the app itself.

When you are outside of Malaysia you can only rely on email OTPs as the sms OTPs would not arrive in time for you to use it. Even the email OTPs do not always work right off the bat and you'll have to request another code.

4 września 2023
Opinia niezależna
Oceniono na 1 z 5

DIGI don’t let me port out and keep charge me!

I would go for 0 if I could choose, Digi just keep reject customer port out request to make money by charging the prorated daily fee. They reject you, they charge you, and you pay, tell you wait 24 hours, next day charge come, all one man show in a loop. What a SCAM telco. No one willing to take ownership, seem no manager running the team, no solution, no empathy, no verification, no ownership, nothing.

15 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Relatia cu clienti....oribila

Am avut o sesizare pentru TV deoarece nu reuseam sa caut canalele pentru un TV Smart. Unul din domni a crezut ca cea mai buna abordare in a imi rezolva problema este sa ma trateze cu superioritate si a vorbi ironic ca nu stiu sa rezolv o problema foarte simpla. Nu stiu numele domnului cu toate ca mi-as dori sa fiu specifica deoarece colegul lui a fost foarte profesional. Problema a fost in zona Malini, SV, spun asta sperand ca ajuta in a determina cine reuseste sa strice o experienta decenta cu Digi. Sa nu uitam faptul ca datorita oamenilor ca mine poate domnul reuseste sa obtiuna un salariu si nu este vorba doar de serviciul oferit mie ca si client, e o strada cu doua sensuri cand vine vorba de relatii cu clientii. Multumesc!

17 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Home internet and handphone plan digi

When there was a problem with my home internet, I lodged a complaint and was told to wait. I waited for two days without any response. So, I called customer service again, and the response I received was, "I will register your complaint now, and a staff member will contact you between 48 to 72 hours." Okay, I waited for 96 hours, and still, no one contacted me. I complained again, and the same script played out. "We will register your complaint now, and a staff member will contact you between 48 to 72 hours." This time, I couldn't wait any longer, and I demanded an answer. Two days later, they came to repair it, and the explanation was that someone from outside had disconnected their connection and then reconnected it. What kind of practice is this? Didn't your company's technician check it? Are you going to tell me it's my fault? That connection point is not inside my house, and it's not something just anyone can access and open. Isn't it your staff's responsibility? Do I have to fix it myself and end up without an internet connection? Moreover, the mobile network is so poor that it's practically unusable. I regretted switching from my previous reliable company to your service based on your recommendation. The poor quality extends beyond just the internet connection; your customer service and support are also terrible. All I want now is to know when my contract ends, so I can switch to another company and get rid of this annoyance。The only thing you guys do quickly is reminding people to pay the bill on the 1st of every month. Today is the 26th, and you're already asking for payment🤭

15 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Worst network

There is lack of network coverage everywhere.. even cant attend emergency phone calls..regret of purchasing digi and paying monthly rm200.. The problem everywhere u not following me…Anyway thanks for your service all this while..Bubye digi

8 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely horible services

Absolutely horible services. I really don't know why they are still in business. Here they don't even have 1 five star review because I don't think there is even one user satisfied vith them

27 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Don't ever purchase the roaming from…

Don't ever purchase the roaming from Digi. I try to purchase the roaming data in both Europe and Latin America country, but mostly cannot use. Totally no service at all. Inform the customer service team and they spend very long time to settle the issue until my validation already passes. Request refund but rejected. Don't ever buy the roaming from Digi when go for overseas. It's a cheat.

25 maja 2023
Opinia niezależna
Oceniono na 1 z 5

All you need to know :)

Scam indeed. I found a bug in their app.. allowing me to get the VIP 6 package without paying a single dollar. Once that was done.. I completed all 100 tasks and did a withdrawal which did not go through (SHOCKING!!!).

After that I reached out to one of the so called "assistants" in the Telegram group. The assistant sent me to the manager, a woman named "Maria". "Maria" told me that I had to pay a tax of 11% of VIP value.. which equals 187$ to activate my account (no mention of this tax anywhere).

Conclusion:
Don't spend a single dollar on this scheme.. you will definitely end up losing your money :)

19 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Learn some SWOT

It's really pissed me off due their worst network and unworthy sales, example "Rm5 6Gb for 2days" what the f is that? At least givelah extra 3days, lanjiao! Everything comes up with expensive prices but the time duration so short. Then, network huh.. After the end of the covid, the network started became worst for my experience la, when I call my family using WhatsApp always disturbed by reconnecting and weak network make the voice unclear to hear. I guess you should go study the SWOT.

15 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Un net de cacat

Un net de cacat, am interent mai bun daca imi fac hostpot de pe telefon decat daca stau conectat prin cablu la interentul lor de cacat. Nu isi merita banii pe care ii dau pe abonament.

15 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Digi is a scammer

Digi is a scammer. They have policy where they tricked you into contract automatically if you don’t reply to their messages asking if you want to continue or not. If the message gets into spam message or you didn’t realize the message, you will be automatically contracted with DIGI. To remove that contact, you need to pay Penalty of RM30 and go to Digi centre PHYSICALLY. They trick you to do it automatically and make your life difficult by forcing you to go to their centre physically to cancel the things that’s bias towards them. They do it easy. We do it difficult.

4 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

La peor compañía de internet fibra

La peor compañía de internet fibra , si queréis tirar el dinero y no tener internet esta es la compañía, el servicio técnico no existe , y si contratas 1gb tendrás en tu casa 100 megas, el robo a mano armada desde DIGI

10 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

I had very bad experience when I…

I had very bad experience when I visited the store I was been told to take dent piece giving good discount and also told the dent would be taken care by the technician and the person came just tried and went away its a technique used to remove dent piece

15 lutego 2023
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej