I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hamper ordered weeks before Mother’s Day, acknowledgement received but product was never delivered. No response to any follow-up emails or calls. Have had to report as fraudulent transaction and recla... Zobacz więcej
This is the second time I have used Devon Hampers and they did not disappoint. Hamper was gorgeous, full of local delights and I was able to add a few other bits which were very much appreciated. Bein... Zobacz więcej
Reakcja na opinię
After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z koszami upominkowymi
- Piekarnia
- Sklep z serami
- Sklep z nabiałem
- Sklep z podarunkami
- Jedzenie z dowozem
Napisane przez firmę
Devon Hampers - Lovely Westcountry Treats Delivered to Your Door. We've been doing what we love since 2014 - putting together beautiful hampers packed with proper local goodies from small producers across Devon, Cornwall and Somerset. From our famous Devon cream teas (cream first, obviously!) to gorgeous artisan cheeses, homemade chutneys, local tipples and loads more. We work directly with the brilliant people who make all these lovely things, and we make sure everything is taste tested before it makes it into our hampers. Pick one of our ready-made hampers or build your own - whatever takes your fancy. We've been lucky enough to win a few awards along the way (Gold at Taste of the West for three years running, and Platinum at the Food Drink Devon awards for best online retailer - twice!). We deliver across mainland UK, and our hampers are perfect for birthdays, thank yous, thinking of you moments, or just because you deserve something nice. Our Awards: Food Drink Devon: Best Online Retailer 2025/26 Taste of the West: Gold Best Online Retailer 2024/25 Whether you fancy a Devon cream tea, a selection of Westcountry cheeses, or a proper foodie hamper, everything comes from producers who genuinely care about what they make. No fuss, just delicious food sent straight to your door.
Dane kontaktowe
Milford, Lifton, Devon, PL16 0AT, LIFTON, Zjednoczone Królestwo
- 01566 701842
- sales@devonhampers.com
- devonhampers.com
4,0
Dobra
606 recenzji
Odpowiada na 41% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A really great gift
A really great gift. Tasty scones and jam with tea bags all for a fair price delivered in just a couple of days.
11 października 2025
Opinia niezależna
Easy and quick ordering quick delivery…
Easy and quick ordering quick delivery delicious items in hamper
9 października 2025
Opinia niezależna
The delivery was disappointing
The Hamper was really lovely as usual . Delivery was disappointing, hamper was a gift for a ninety year lady on her birthday. It wasn’t delivered until early evening, when her birthday was almost over and she doesn’t open the the door when it’s late . No card was left a message was sent to me saying it had gone to a local post office for collection next day . I had to contact her son to collect it for her and as the hamper contains clotted cream , not a good idea . Hamper was good delivery was not . Sadly
1 października 2025
Opinia niezależna
Perfect gift
This was a gift for my daughter and son in law's wedding anniversary. The were delighted with all the contents.
21 września 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thank you so much for your kind review! We hope it helped make their day even more memorable! 🥂
Literally the perfect shopping…
Literally the perfect shopping experience. I live in the US and needed to send a package to Exeter England. Easiest experience as I was expecting a nightmare. No issues at all from purchase through customer service to delivery
9 września 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thank you for your 5* review! And happy the whole ordering process was seamless for you.
Good reliable service
I have used your service several times as presents for friends and family. Everyone who has received them has said they are delicious and very much enjoyed the quality products.
I have always found the delivery to be prompt and that is a good thing when sending as a birthday treat.
All in all a good reliable service.
4 września 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Very happy the hampers have been enjoyed - thank you for leaving us a 5* review.
My hamper arrived on time
My hamper arrived on time. The scones, jam and cream were delicious and fresh. I was very pleased with it. Thank you.
3 września 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Lovely review - thank you.
Delivered within given time slot
Delivered within given time slot. Great produce.
5 września 2025
Opinia niezależna
Easy to order and email updates were…
Easy to order and email updates were good. A slight hiccup with the courier company was soon sorted with a phone call. Delivered on time abx ny family delighted. Just sorry I don't live in the UK.
20 sierpnia 2025
Opinia niezależna
Excellent service
Excellent service , lovely scones , jam and cream and arrived on time .
16 sierpnia 2025
Opinia niezależna
Excellent quality
Excellent quality, the recipient was very happy with his birthday gift.
Delivery was on time.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thank you Debbie for your 5* review.
A great gift.
The order was placed by phone as my Internet was down and the gentleman guided me through the process very efficient and helpful and very nice. The order was for a vegan friend of mine, who absolutely loved the hamper which was tailored to her liking. Top marks all round and would recommend Devon hampers 100%. This is my second time using them and definitely will order again, what great customer service.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thanks for your lovely 5* review and we're pleased the hamper was enjoyed.
Excellent Hamper
Really easy to order. I did create your own hampers and it was so easy.
Delivery was great and recipients were vary happy.
24 lipca 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Brilliant feedback - thank you! So glad our 'create your own' option worked perfectly and that everyone was delighted. Much appreciated!
Anniversary gift
The hamper was so an anniversary gift for my son and daughter in law. Their comments were it was wonderful and perfect . Thank you
19 lipca 2025
Opinia niezależna
A lovely gift
Speedy delivery and produce inside was of great quality, it made a lovely gift
9 lipca 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thanks so much for your happy review Issy!
Dry scones
My mother was sent a cream tea after a hospital stay. Sadly the scones were very dry and disappointing. Jam was lovely but sadly not with scones.
15 lipca 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Dear Jacqui,
I'm so sorry to hear that your mother was disappointed with the scones in her cream tea, especially when a thoughtful friend had arranged this gift after her hospital stay.
This is very unusual feedback for us as we rarely receive complaints about our scones. We do recommend heating them in the microwave for 10 seconds before serving, which makes them lovely and fluffy again. I realise this information may not have been clearly provided with the delivery.
I'm pleased to hear she enjoyed the jam, though I understand this doesn't make up for her disappointment with the scones.
I do hope your mother is recovering well from her hospital stay and thank you for taking the time to leave feedback, it helps us to consistently improve our service to our customers.
Great parcel
Great parcel, next day delivery, everything fresh and in good condition .
Vegan scones and vegan cream included, which was nice for the whole family, who have different tastes.
15 lipca 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thanks Annie, we're pleased you enjoyed your hamper!
Amazing products and service
I purchased 2 hampers back to back and both were amazing.
Great quality items which both recipients really loved and enjoyed.
Really simple website to use with the options to add to existing hampers and to create your own and delivered promptly.
Definitely recommend
26 czerwca 2025
Opinia niezależna
Odpowiedź od Devon Hampers
Thanks for your lovely review Nicola, really appreciated.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.