Mina was incredibly prompt with her responses and very helpful and understanding throughout. She quickly cancelled my order, which allowed me to place a new one after I had accidentally selected the... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Prompt customer service responses. Made an effort to explain things and ensure I was happy as a first time customer. After looking at many silk pyjamas from different brands I finally chose D&D cotton... Zobacz więcej
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Always the most beautiful products. Elegantly presented and super quick delivery. Just wish they were cheaper so I could have all of them!! No other pjs will do now.
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I had choosen Royal Mail & have been given a tracking code. After one failed attempt to deliver I changed the delivery address to the neighbours through the Royal Mail delivery options but instead Of... Zobacz więcej
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Informacje dotyczące firmy
O Desmond & Dempsey
Napisane przez firmę
We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
Desmond & Dempsey
Napisane przez firmę
- 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
- We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, LoveSleeps, has just launched. A collection that was inspired by a Monastery and a Temple, on an island off the coast of Naples - Ischia. Joel and Molly, visited in August 2024 for a long weekend and were so moved by the space, by the quiet and creativity that came from rest that our studio has created not only a new seasonal collection, but a new chapter and calling card for D&D: “and on the seventh day there was rest”. The collection pays ode to the heavenly parts of rest. The freedom it allows our minds. It’s also an homage to the summer days that we pray last forever but eventually become a dream. 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
Monogramming & Gift Wrapping On The House.
A personal touch (literally).
We offer free monogramming for all. Initials, emblazoned across a pocket. A practical, no nonsense luxury. Whether you’re buying for yourself, your crew, your mate, your man, your mother, if a bigger power move exists, we’re yet to hear of it.
Our pyjamas come in a rather splendid box covered in leopards, secured in tissue with a free Sunday Paper to dive into.
Dane kontaktowe
London, Zjednoczone Królestwo
- +44 (0)20 3925 3956.
- customercare@desmondanddempsey.com
- desmondanddempsey.com
4,4
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
You will not be disappointed
The packaging is beautiful, you know it’s going to be special and the quality of the Posh Pj is amazing.
9 marca 2026
Odpowiedź od Desmond & Dempsey
Dearest Rachael,
Thanks so much for taking out the time to write us a wonderful review.
We put in a lot of effort in creating these pieces and designing the wonderful packaging so you can have a true luxury experience for your downtime. We are so very happy to hear your feedback. Thank you!
Happy Lounging and hope to see you back soon! x
Take Care,
Team D&D
Customer service went above and beyond…
Customer service went above and beyond after I experienced a problem with my delivery (my fault). They fixed the issue straight away and were excellent!
13 marca 2026
Opinia niezależna
Odpowiedź od Desmond & Dempsey
Dear Luke,
Thanks for taking out the time to write us a review.
Nothing makes us more happy than to know that you had a wonderful experience with our team! Thank you for sharing this feedback.
We hope you get lots of dreamy sleeps. x
Take Care,
Team D&D
Nice products
5 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
We are so very glad to hear this! Hope you have a wonderful time lounging. x
Take Care,
Team D&D x
Persistance
November 22, 2025 Ordered Last pair of Quilted / Reversible PJ's in M. One of the snaps was broken. It has taken months of searching for a solution as product was GONE.. Between us..Mina & I, we finally have a resolution. Much appreciated. The PJ's are wonderful.
Part of the delay is I'm in Canada
6 marca 2026
Opinia niezależna
Odpowiedź od Desmond & Dempsey
Dear Pamela,
Thanks so much for taking out the time to write us such a lovely review.
We are so very glad to see this and know that our team was able to help you. Hope you have the most wonderful time lounging. x
With great care,
Team D&D x
Disappointed
Ordered a pair of bottoms and a nightgown. The elastic in the bottoms keeps flipping, which is annoying but I can deal with. However, the strap on my nightgown broke after 3 wears. I own a lot of D&D and I find my older items seem to hold up better than the newer ones. I’ve written to the company with no response (not the first occasion). I used to feel their customer service was stellar, now I feel forced to leave a bad review.
1 grudnia 2025
Odpowiedź od Desmond & Dempsey
Hi Alanna,
Thanks for taking out the time to write us a review.
We are sorry to hear about your experience and oddly enough, cannot locate any email from you in our inbox. A member of our team will reach out to you so we can look into this further and resolve this for you.
Take Care.
Team D&D
Sadly disappointed:(
Sadly disappointed:(
This is the fourth order I've made with Desmond and Dempsey and I've always loved the brand.
Sadly, the qualify, and more importantly, customer service really let me down this time.
I ordered 4x pairs of PJs for myself and my family. Unfortunately, my pair shrunk considerably in length despite following the care label.
I have since emailed, and am now in a repetitive loop with a third person. Given the premium Brand, I had expected a more perso al level of customer service ie, the same agent. Instead, Everytime I hit reply, it goes to a new person who then asks the exact same questions and I find myself in a loop.
All I wanted was an exchange for the faulty PJs, a simple and fair request.
Still awaiting a solution.
1 marca 2026
Opinia niezależna
Odpowiedź od Desmond & Dempsey
Hi Amanda,
We are sorry to hear about your disappointment.
We have taken a look and seems like our team member has requested details from you a few days back, which we are awaiting to be able to resolve this for you and is only being handled by one member. We hope to hear from you soon so this can be sorted for you.
Take Care,
Team D&D
Love the Style and quality
25 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Annika,
Thanks so much for taking out time to write us a review.
We are so glad to hear this! Hope you get lots of dreamy sleeps in your D&D's! x
Take Care,
Team D&D
Love My Luxe Loungewear
I knew I discovered a gem when I found D&D and now I'm mildly addicted to the brand. My friends and neighbors (because now I often walk around outside in my pjs) often compliment me on my sets; and, while I typically like to keep my style finds a secret, I've shared D&D with anyone who has asked where I've purchased my luxe loungewear. Now let's discuss the boxes ... I often use the beautiful boxes to gift things to friends but I always make sure to retrieve the box because I use them for room decor. A bit tacky of me but I just love the beautiful boxes! Lastly, I'm in the States so I applaud D&D for being so prompt in their replies and shipping. I am a fan for life!
3 marca 2026
Opinia niezależna
Odpowiedź od Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us such a lovely review.
We are so very pleased to know that we have met your expectations as we put in a lot of effort and love into making and packing these for you. Your feedback means a lot, so, thank you!
Hope you get lots of dreamy sleeps.
Take Care,
Team D&D xx
Little details that matter
The packaging is gorgeous! I just love everything about them🩷
The customer service, sizing recommendation etc. The whole experience was so smooth and they are really sweet and thoughtful! Thank you
23 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Irem,
Thank you for taking out the time to leave us a review.
Nothing makes us more happy than your feedback! We are so pleased that you had a wonderful experience with our team and products as we put in a lot of effort and care to make this experience special for you. x
Hope you get lots of dreamy sleeps!
With Great Care,
Team D&D xx
Improve you towelling quality.
23 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Marti,
Thank you for taking out the time to leave us a review.
We are so sorry to hear this! We put in a lot of effort into making these pieces for you without compromising on the quality. Please reach out to our team on Customercare@desmondanddempsey.com with the order number so we can take a look and sort this for you!
We look forward to hearing from you very soon!
Take Care,
Team D&D
Customer service was 5*
There was an issue with customs, but it was quickly resolved and no hassle on my side. The pj´s arrived swiftly, beautifully packaged and look great. Looking forward to trying them on!
20 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Alexandra,
Thank you for taking out the time to write us a review.
We are so pleased to know that you had a wonderful experience with our team who work hard to help all our lovely customers.
Hope you get lots of dreamy sleeps. x
Take Care,
Team D&D
returns policy
Returned items for exchange of size,informed after confirming return of items that the process may take 1-2 weeks
19 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Nigel,
Thanks for taking out the time to write us a review.
Sorry to hear about your disappointment with our returns policy. Once the returns are back with us, we process them within a week of receiving them. However, due to certain delays this may take slightly longer.
You can always drop us an email to get an update. x
Take Care,
Team D&D
Great quality
Great quality, packaging and products.
Love the designs ….. too good just to wear in the bedroom.
9 stycznia 2026
Odpowiedź od Desmond & Dempsey
Dear Lesley,
Thanks for taking out the time to write us a review.
So pleased to hear that you love your D&D's as much as we do! Hope you have the most wonderful sleeps xx
Take Care,
Team D&D
Very helpful
Very helpful. Greatly appreciated the way you discretely handled my request for an exchange of size.
Thank you
6 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Sandra,
Thanks so much for taking out the time to write us a review.
We are so glad to know that you had a wonderful experience with our team. We hope you get lots of dreamy sleeps. x
With Great Care,
Team D&D xx
Comfortable but durability lacking
The Pyjamas are very comfortable, and look great, I've thoroughly enjoyed wearing them, however the fabric is quite weak, which I found quite disappointing as I paid more than I usually would for pyjamas in order to get these. You can tell from their website these are passionate people who enjoy delivering a quality product, but if you're looking for pyjamas that will stand the test of time, I'm not sure I could recommend them.
11 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Kieran,
Thanks so much for taking out the time to write us a review.
We are sorry to hear about your disappointment with the quality of fabric. We take great pride in finding and sourcing the best organic material that is also sustainable and good for health. This means that chemical/pesticide-free cotton/jersey may not be as durable.
We would love to hear more from you and would appreciate you getting in touch with our team at Customercare@desmondanddempsey.com with your order number so we can take a look for you.
Look forward to hearing from you soon!
Take Care,
Team D&D
Beautiful quality products…
Lovely quality products that my mum adored as a birthday present
2 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Amanda,
Nothing makes us more happy than your feedback, so thank you. We put in a lot of love and effort into making these pieces for you and are delighted to know this!
Hope your mum get lots of dreamy sleeps x
Take Care,
Team D&D
Odpowiedź od Desmond & Dempsey
Dear Maud,
We are so very glad to hear about your experience with our team. Thank you for sharing your feedback!
Hope you have the best time lounging x
Take Care,
Team D&D
Snabb leverans.
Snabb leverans.
Bra produkt. Som såg ut som jag trodde i material och design.
3 lutego 2026
Odpowiedź od Desmond & Dempsey
Dear Elisabeth,
We are so very happy to see your experience with D&D, thank you for sharing. We hope your D&D's treat you super well. x
With Great Care,
Team D&D x
Odpowiedź od Desmond & Dempsey
Hello Rachel!
Thank you so much for leaving us such a lovely review.
Definitely made our day.
Hope your subsequent experiences with us are just as pleasant!"
Warm Regards,
D&D
Great communication and kind service !
19 lutego 2026
Opinia niezależna
Odpowiedź od Desmond & Dempsey
Hi Danielle,
Thank you so much for taking the time to leave such a lovely review, it truly means a lot to our small team. We’re so glad you had a positive experience with us.
If there’s ever anything you need in the future, we’re always here and happy to help.
Warm regards,
D&D
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