Prompt customer service responses. Made an effort to explain things and ensure I was happy as a first time customer. After looking at many silk pyjamas from different brands I finally chose D&D cotton... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I wasn’t convinced I needed to spend that on some pyjamas but oh my word they’re worth every penny. Light, beautifully made, so pretty and comfortable. Definitely be buying more!
Reakcja na opinię
The print is the most attractive I have ever seen in my entire life. Frankfully speaking, due to the high price, I kept postponing this purchase for over a year. Finally, I decided to buy as my sister... Zobacz więcej
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Good website, had a slight problem ordering online, the payment wouldn’t go through and had to try several times before it worked. Delivered within a week. Happy with my purchase. Thank you
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Informacje dotyczące firmy
O Desmond & Dempsey
Napisane przez firmę
We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
Desmond & Dempsey
Napisane przez firmę
- 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
- We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, LoveSleeps, has just launched. A collection that was inspired by a Monastery and a Temple, on an island off the coast of Naples - Ischia. Joel and Molly, visited in August 2024 for a long weekend and were so moved by the space, by the quiet and creativity that came from rest that our studio has created not only a new seasonal collection, but a new chapter and calling card for D&D: “and on the seventh day there was rest”. The collection pays ode to the heavenly parts of rest. The freedom it allows our minds. It’s also an homage to the summer days that we pray last forever but eventually become a dream. 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
Monogramming & Gift Wrapping On The House.
A personal touch (literally).
We offer free monogramming for all. Initials, emblazoned across a pocket. A practical, no nonsense luxury. Whether you’re buying for yourself, your crew, your mate, your man, your mother, if a bigger power move exists, we’re yet to hear of it.
Our pyjamas come in a rather splendid box covered in leopards, secured in tissue with a free Sunday Paper to dive into.
Dane kontaktowe
London, Zjednoczone Królestwo
- +44 (0)20 3925 3956.
- customercare@desmondanddempsey.com
- desmondanddempsey.com
4,4
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
customer care above and beyond
I caused a problem by omitting part of the recipient 's address. Mina of Customer Care sorted it by sending out a second parcel with the complete address at no cost. She couldn't have been more helpful and understanding. In my book that's a Company that deserves its customers.
1 kwietnia 2026
Odpowiedź od Desmond & Dempsey
Dearest Andrew,
Thanks so much for taking out the time to write us a review.
We are so delighted to hear that our team was able to help you with your order. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon.
With Great Care,
Team D&D xx
I had choosen Royal Mail & have been…
I had choosen Royal Mail & have been given a tracking code. After one failed attempt to deliver I changed the delivery address to the neighbours through the Royal Mail delivery options but instead
Of attempting a second time I was just informed that it was returned to sender. I sincerely hope that the refund process will be straightforward but am really sad to have missed out on the pj‘s.
27 marca 2026
Odpowiedź od Desmond & Dempsey
Hi Cathy,
Thanks for taking out the time to write us a review.
Sorry to hear about your delivery issue with Royal mail, they are a separate company and we are sad to see this happen. Our team member has already reached out to you and sorted this for you. x
Hope your order reaches you very soon!
Take Care,
Team D&D
I have had the worst experience with…
I have had the worst experience with this company. Their pjs are wayyyy overpriced for what they are, and they still owe me money which they are refusing to give me. Definitely will not shop here again.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Desmond & Dempsey
Dear Elisha,
Sorry to hear about your experience.
We can see a member of team is already helping you out on this and your refund has already been processed. Please do reach out if you have any questions or concerns.
Hope you have better experience with su next time.
Take Care,
Team D&D
Great PJs and service
30 marca 2026
Odpowiedź od Desmond & Dempsey
Hi Garfield,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us!
Our team works so hard to bring the best pieces and service to you, truly means the world to us. 💛
We hope your new D&D pieces bring you plenty of cosy moments.
Warmest wishes,
The D&D Team
First Time Purchaser
I have never ordered from Desmond & Dempsey before, however my sister has gifted me 3 pairs of your pyjama bottoms. It was time for me to order the 4th pair myself. The quality is amazing and the delivery service was top notch!
30 marca 2026
Odpowiedź od Desmond & Dempsey
Hi Darcy,
Thank you so much for your lovely review! We’re SO happy to hear that you’re enjoying your PJs 🙂
It really means a lot to us as we put in a lot of effort into creating these pieces for you.
We look forward to welcoming you back in future for your next cozy set!
Take care, the D&D team x
Lovely pj trousers but thin fabric
Lovely pj trousers, great shape and fit
Arrived quickly
Felt satiny but the cotton was actually very thin - not what I’d expect from a high price product . Not sure how well they’d cope with washing
Returned as not happy with the quality of fabric for that price
30 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
Thanks for taking out the time to write us a review.
Happy to hear that you love the design and packaging but keen to hear your experience with quality as we put in a lot of effort in testing and sourcing the right quality for you that is sustainable and organic. Our cotton is sheer and lightweight, something we take pride in! If something does happen after wash, which is rare, we are always happy to look and sort for you.
Please reach out to our Customer care team at Customercare@desmondanddempsey.com as we'd love to hear more from you to make improvements. x
Hope to hear soo!
D&D Team.
Packaging was excellent
Packaging was excellent. Two of the three items that I ordered were very good. Disappointingly, one item that was the same size as another barely fitted me while the other one was a very good fit. Sizing not consistent across pyjama range.
18 marca 2026
Odpowiedź od Desmond & Dempsey
Dear Yemi,
Thank you so much for taking the time to leave us a review.
We’re sorry to hear that the sizing didn’t work out for you. Each style and cut comes with its own sizing suggestions, which you can find on the product page under the ‘Size Guide’ and ‘Size Advice’ sections. We understand that everyone’s body shape is unique, and while we do our best to provide accurate recommendations, sizes may not always be a perfect fit for every individual.
If you’d like, you can always reach out to our Customer Care team with your measurements — they’ll be happy to guide you and help you find the perfect size.
Take Care,
The D&D Team.
Quality product Very good and received…
Quality product Very good and received in Time. Tnx
26 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
We are so very glad to see you have had a wonderful experience with us! Your feedback means a lot, so, thank you!
Hope you get lots of dreamy sleeps. x
Take Care,
The D&D Team x
The quality is just not the same
The quality is just not the same. I bought a linen bathrobe a few years ago and just bought another. The quality is mediocre compared to what it was . The cloth is just thinner less luxurious. As with everything in the world today , you pay more for less.
17 marca 2026
Odpowiedź od Desmond & Dempsey
Dear Yassira,
Thanks for taking out the time to write us a review.
We’re so sorry to hear this, it’s not the experience we want for our customers. As part of our recent improvements, we’ve upgraded the quality of our materials and moved to more sustainable, organic cotton and linen. Because these fabrics are produced without pesticides, they can feel softer and more delicate, which may explain the difference you’ve noticed.
Please feel free to reach out to us at customercare@desmondanddempsey.com — we’d be more than happy to share more details and look into how we can make this right for you x
Take Care,
Team D&D
Odpowiedź od Desmond & Dempsey
Hi Mouse,
Thank you so much for the review.
We’re really glad everything hit the mark and hope you’re enjoying your D&Ds just as much as we enjoyed making & packing them for you.
Happy Lounging,
Team D&D x
A brilliant company I have bought from…
A brilliant company I have bought from them for many years. I wear their pj’s but also buy as gift which are always well received.
27 marca 2026
Odpowiedź od Desmond & Dempsey
Dear Rensch,
Thank you so much for taking the time to share this , it really made our day to read.
We’re so glad to have you with us and hope to see you back for more soon.
Warm Wishes,
D&D Team x
One of my best shop 💖
27 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
Thank you so much for the review, Svetlana! We’re really glad to hear this and hope you’re enjoying your D&Ds just as much as we enjoyed making & packing them for you.
Hope to see you back soon!
Take Care,
The D&D Team x
Stiff fabric
This is my 4th pair of Dempsey pajamas.
Very disappointed in the stiffness of this new fabric, even after washing upon their arrival. So unlike my other 3 pairs. This new fabric doesn’t drape.
27 marca 2026
Odpowiedź od Desmond & Dempsey
Dear Nicole,
Thank you so much for your feedback, and we're sorry to hear the fabric wasn't quite what you were expecting! Our 402 is a heavier, crisper cotton. It does have a slightly different feel compared to our regular cotton, which we do mention on the website and product page under "About the Fabric."
We completely understand that fabric preference is such a personal thing, so if you'd like, we'd be more than happy to arrange an exchange for our regular cotton instead, we want you to love what you're wearing! x
Please reach out to our Customer care team on Customercare@desmondanddempsey.com and they will be happy to help.
Take Care,
Team D&D
I’m super happy with my new robe
I’m super happy with my new robe! Great quality and it arrived quickly.
16 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
We are so very pleased to hear this, so thank you! Hope you have the most wonderful time lounging. x
Hope to see you back soon!
Take Care,
The D&D Team x
The quality of the pjs is wonderful
The quality of the pjs is wonderful. I am so happy that the shipping is extremely fast!!!
26 marca 2026
Odpowiedź od Desmond & Dempsey
Hi Inez,
Thanks so much for taking out the time to write us a review.
We are so very pleased to hear this, so thank you! Hope you have the most wonderful time lounging. x
Hope to see you back soon!
Take Care,
The D&D Team x
A wonderful shopping experience.
- Order received quickly
- High-quality packaging in a beautiful decorative box.
- I didn’t have to pay any customs duties or taxes, as stated on the website.
- The bathrobe is very beautiful; however, the color isn’t exactly what I expected (cream) — it’s more of a white-grey. The socks, on the other hand, are cream-colored.
- I’m delighted with my purchase and my experience with Desmond & Dempsey. I will definitely order again without hesitation.
26 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
Thanks so much for taking out time to write us a lovely review.
We are so glad to hear this. Nothing makes us more happy than your feedback as we put in a lot of effort and love into making and building this product experience for you. x
Thank you so very much!💛
Hope to see you back soon for more!
With Great Care,
Team D&D xx
Beautiful perfect Robe
Beautiful perfect fitting gorgeous robe . Delivered in good time and packaged lovely . Can’t wait to wear this Robe . It’s so Glam 🌺
24 marca 2026
Odpowiedź od Desmond & Dempsey
Dear Geraldine,
Thanks for taking out the time to write us a review.
So pleased to hear that you love your D&D's as much as we do! Hope you have the most wonderful time in your robe xx
Take Care,
Team D&D
rocket delivery and as always…
rocket delivery and as always outstanding quality of items and beautiful packaging
25 marca 2026
Odpowiedź od Desmond & Dempsey
Hi there,
Thank you for taking out the time to leave us a review.
Nothing makes us more happy than your feedback! We are so pleased that you had a wonderful experience with our team and products as we put in a lot of effort and care to make this experience special for you. x
Hope you get lots of dreamy sleeps!
With Great Care,
Team D&D xx
Odpowiedź od Desmond & Dempsey
Dearest Rachel,
Thanks so much for taking out the time to write us a review.
We are delighted to hear about your experience with our products.x
Hope you get lots of dreamy sleeps!
Take Care,
Team D&D x
Why bother getting pyjamas anywhere else.
Beautifully packaged, amazingly comfortable and stylish bed wear. Why bother getting pyjamas anywhere else?
23 marca 2026
Odpowiedź od Desmond & Dempsey
Dearest Troy,
Thanks so much for taking out the time to write us a wonderful review.
We put in a lot of effort in creating these pieces and designing the wonderful packaging so you can have a true luxury experience for your downtime. We are so very happy to hear your feedback. Thank you!
Happy Lounging and hope to see you back soon! x
Take Care,
Team D&D
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