I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able... Zobacz więcej
Reakcja na opinię
Excellent service and product knowledge on their Dita line. I’m very happy with their service and great prices! I highly recommend anyone who would like to purchase designer sunglasses from them. I wo... Zobacz więcej
customer service was awful. Glasses haven't shipped yet and it's day 8 of BUSINESS DAYS of processing. They're just sitting in pre shipment. When you're paying $500+ dollars out of pocket for glasses... Zobacz więcej
Reakcja na opinię
I recently purchased designer eyeglasses at the Retail Store Designer Eyes Aventura Mall, here is the summary of my experience: The Positive: * Large Selection of Designer frames and Sun... Zobacz więcej
Retailer of designer sunglasses, eyeglasses and optical prescriptions. Including Cartier, Dita Eyewear and Jacques Marie Mage. Authentic & Authorized Retailer
530 Sawgrass Corporate Parkway, 33325, Sunrise
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I sometimes do shopping on this website. The customer support team is nice. But that is not difficult for them to say sorry and apologise me when the website have error.
That so crazy when you see something on the website, you feel like it, you purchase it. You paid for it and the order already confirmed. You just wait for it fulfilled. But wow, some days later, you check your order because it was still unfulfilled. You ask the support team for your order. And ouch, they say to you that your items are unavailable. They apologise you for that. And pay you back a refund. So much disapointed !
But not only that. You already use your Discount code, for example 20% discount. And surely you will be not available to reused it. And wow, the support team give you a 15% discount code.
Do you feel that is now 21st century. You do shopping online. But there is so many thing that the seller can make that seem to be bargaining and you have no chance to bargain, except you accept.
I have bad experience 2 times in this website. All is when I purchase at weekend time. So if you plan to purchase here, never do it online in this website on Saturday and Sunday. Night time may the same. To be sure, purchase when you can chat to them, even the communication is not in fast speed.
I think sometimes they show the good offers with cheap price to make us visit their store frequently. And, in the case we purchase, then later they will say sorry us because of some error. It's take our time. And even if some one order items from this website to sell to other one, it will reduce our honor to our customers. We might have to apologize them like the way support team say to us.
Doesn’t respond to emails. Cancelled my order weeks after fulfillment. Horrible experience

Odpowiedź od Designer Eyes
How could you not love this website? Latest styles with great prices!!!
Before buying the glasses, ask on the web chat if they had them in stock and they said yes, that's why you bought them, after 3 weeks they write to me saying that they do not have it and that they would return the money

Odpowiedź od Designer Eyes
No one answers the phone or emails. I tried
Contacting via Facebook and Instagram still NOTHING. I made an order the 15th and have yet to receive an update . Smh...the customer services sucks .
Update: designer Eyes’s contacted me and I received my package. I’m am pleased with my Sunglasses .
Loving My sunglasses ...,Feeling glad with the good customer service.. I received the right information when I contacted the company... Thanks for The Excelent service !!!
I have had a wonderful experience thank you so much you guys are amazing
great service quick shipping every thing as said to be
The customer service team I worked with was so helpful! I wanted to purchase a pair of Celine sunnies but I’m blind as a bat, so I needed prescription lenses added in. They were responsive and patient with my many emails, and were careful to make sure that the lenses were my desired tint before sending them out. The glasses themselves are lovely too! Five stars!
Awesome experience. Nice product, and Customer service was really helpful with all my questions and concerns A++++
Very bad communication and hard to get in touch with. Still waiting on my refund

Odpowiedź od Designer Eyes
Excellent price. Excellent quality. Excellent customer service.
Purchased JMM frames. Best online price. 3-7 ship, however I hadn't received the frames by day 12. Left a live chat message, sent emails, left a voice message with customer service number. DE did not respond. I called corporate front desk and a live person answered. Inquired on order status explaining that I received no responses back from customer service. She listened and transferred me to a CS rep . Explained situation to rep. She listened as well and put me on hold and took a walk to the warehouse to personally check on my frames. She explained that they were very short-handed and were dealing with a heavy backlog and computer issues. She assured me that the frames would be shipped out THAT day. Date on package showed she kept her word. At first, I was a bit bent out of shape by DE not responding back to me, but dealing with Carmela and Tatiana who both listened and rectified the matter in real time made my experience with DE awesome. Despite a delayed ship and unresponsiveness, I highly recommend DE for its prices and its impressive associates who, I'm sure, are doing the best anyone can do. Thank you Designer Eyes!

Odpowiedź od Designer Eyes
Very happy I purchased the cartier frames as a gift for my boy friend they fit perfectly, received the authenticity papers the signature Cartier box and the white box they are offical only skeptically I had was weather or not I would receive the gift on time due to COV-19 IM glad I ordered the delivery was quick and the quad pay worked out perfectly 100% satisfied
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