Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I am writing to express my serious disappointment with the order I recently received from your website. The condition in which the package arrived was completely unacceptable and reflects extremely... Zobacz więcej

Oceniono na 5 z 5

Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Excellent fresh Indian vegetables . But also ordered Shana frozen chappatis. Delivery was 30 hours late and chappatis were defrosted and had to be thrown away because you cannot refreeze . Such a p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Azjatycki sklep spożywczy

Informacje przekazane przez różne źródła zewnętrzne

Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 16% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Appalling service

I strongly advise against ordering fresh vegetables or any perishable items from Desicart, and based on my experience, I would be cautious about using their service altogether.

My order arrived nearly two weeks late, which is completely unacceptable for perishable goods. When the delivery finally turned up, the packaging was extremely poor and inadequate for protecting fresh produce. As a result, most of the vegetables were rotten and unusable, and I had to discard a significant portion of the order.

This experience reflects a serious lack of quality control, proper packaging standards, and reliable delivery service—especially concerning when dealing with food items that require careful handling and timely delivery.

Request for Resolution:
Under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, goods supplied must be of satisfactory quality, fit for purpose, and delivered within a reasonable timeframe. The items I received clearly did not meet these standards.

I am therefore requesting a full refund for the spoiled and unusable goods. If this matter is not resolved promptly, I will consider escalating the issue further through appropriate consumer protection channels.

I hope Desicart takes this feedback seriously and improves its service to prevent similar experiences for other customers.

27 marca 2026
Oceniono na 5 z 5

Great products I order from Desi…

Great products I order from Desi regularly and am never disappointed

25 marca 2026
Logo Desicart

Odpowiedź od Desicart

Thank you for your continued support! 😊
We’re glad you love our products and never feel disappointed. See you again soon! ✨

Oceniono na 1 z 5

Bad packing

I am writing to express my serious disappointment with the order I recently received from your website. The condition in which the package arrived was completely unacceptable and reflects extremely poor handling and quality control.

First, the whole wheat flour bag was torn open inside the box, and flour had spilled everywhere
Also inventory on website is not accurate, what you order might be replaced with similar products via email

10 marca 2026
Opinia niezależna
Oceniono na 5 z 5

The place for foods

They are honest, helpful & delivered in good time

23 lutego 2026
Logo Desicart

Odpowiedź od Desicart

Thank you so much! 😊
We’re glad you found us helpful and timely. Looking forward to serving you again! 🍽️✨

Oceniono na 4 z 5

Bought for the first time

Bought for the first time. Faster and easy navigating the website to place the order. Delivered on time and packaging was in tact.

22 lutego 2026
Logo Desicart

Odpowiedź od Desicart

Thank you for your first order! 😊
Glad you found the website easy and delivery on time. Hope to serve you again soon! 🚚✨

Oceniono na 4 z 5

Good

Good.Delivery on time

28 stycznia 2026
Logo Desicart

Odpowiedź od Desicart

Thank you for your feedback. We’re glad you are happy with the on-time delivery. Looking forward to serving you again.

Oceniono na 5 z 5

Fast delivery

Fast delivery, quality products.
Follow up on product substitutes

30 stycznia 2026
Logo Desicart

Odpowiedź od Desicart

Thank you! We’re glad you’re happy with our fast delivery, quality products, and follow-up on substitutes 🙏

Oceniono na 5 z 5

Quick delivery and fresh produce

Quick delivery and fresh produce. Very satisfied with the products.

25 stycznia 2026
Logo Desicart

Odpowiedź od Desicart

Thank you for your kind words! We’re glad you’re happy with the quick delivery and fresh produce. 😊

Oceniono na 1 z 5

Terrible experience

Terrible experience — misleading and incomplete orders

This was one of the worst online shopping experiences I’ve had. If you live in the US, I would strongly caution against using Desicart.

We ordered a snack maker that was clearly shown as a complete set in the product images. However, when the order arrived, several essential parts were missing. It feels misleading to advertise a full product and then conveniently skip items during packing.

This caused unnecessary frustration and wasted time, especially since the issue could have been avoided with basic quality checks. I would not recommend this service unless Desicart improves accuracy, transparency, and order fulfillment.

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

So professional and such great quality

As someone who loves cooking authentic Indian dishes, I love Desicart, because they have many items I can't get locally and their products are much fresher than what's available in supermarkets. I always think their packers deserve a gold star for their excellent work

27 listopada 2025
Logo Desicart

Odpowiedź od Desicart

Thank you for your kind words. We’re so happy to hear that you enjoy our fresh products and range. I’ll be sure to share your appreciation with our packing team—it will mean a lot to them.

Oceniono na 5 z 5

Good quality products

Good quality products

Recently ordered many provisions items which are not available in local supermarkets. Nearly packed and delivered on time.

26 listopada 2025
Logo Desicart

Odpowiedź od Desicart

Thank you so much for your order! 😊 We’re glad you found items that aren’t easily available in local stores. Happy to hear the packing and delivery were up to expectations. Looking forward to serving you again!

Oceniono na 4 z 5

Nice taste

Thanks for the delivery in the cool bag, the food taste good thanks

24 września 2025
Logo Desicart

Odpowiedź od Desicart

Thanks a lot! Happy to know you liked the taste and delivery 😊

Oceniono na 1 z 5

My order was not delivered as…

My order was not delivered as originally agreed. After rescheduling I received my order with several items missing totalling approximately £14. My credit card had not been reimbursed for my missing items. In addition all my fresh goods rotted within the week. It was a Disappointing process from start to finish.

25 maja 2025
Logo Desicart

Odpowiedź od Desicart

We sincerely apologize for the inconvenience caused with your recent order. While we strive to provide the best service possible, there are times when delays may occur as we rely on third-party delivery partners.

Please be assured that the refund for the missing items has already been initiated. We truly appreciate your patience and understanding, and we're committed to improving your experience with us moving forward.

Oceniono na 5 z 5

Great customer service

Great customer service, polite and kindness!

27 maja 2025
Logo Desicart

Odpowiedź od Desicart

Thank you very much! We appreciate your kind words and are always here to help with care and respect.

Oceniono na 1 z 5

Terrible

Terrible.

Site says over £40 purchase the postage will be free.

But then it isn’t -

Raised it three time separate for three separate but no joy.

This should be reported to consumer forums

Shameful

27 maja 2025
Oceniono na 5 z 5

Good comms regular updates and quality…

Good comms regular updates and quality goods😃

25 marca 2025
Logo Desicart

Odpowiedź od Desicart

Thank you so much for your feedback! We're glad you were satisfied with the regular updates and quality goods. Looking forward to serving you again!

Oceniono na 4 z 5

The service was excellent

The service was excellent. Goods ordered securely packed and delivered. Reason 4 stars instead of 5 is some items I required were out of stock whereas other retailers (your competitors) had these items in stock

22 lutego 2025
Logo Desicart

Odpowiedź od Desicart

Thank you for your feedback! We're glad you were satisfied with our service, secure packaging, and delivery. We apologize for the out-of-stock items and are working to improve our inventory. We appreciate your support and hope to serve you better next time!

Oceniono na 5 z 5

Cheers

Fresh products, on time

22 lutego 2025
Logo Desicart

Odpowiedź od Desicart

Thank you for your feedback! We're glad you received fresh products on time. Looking forward to serving you again......

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