I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love the products. I am seeing results on my skin and it feels wonderful I’ve had professional responses to all of my questions. I changed some of my prescription strengths and it was an easy pr... Zobacz więcej
Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Zobacz więcej
Reakcja na opinię
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Dane kontaktowe
Zjednoczone Królestwo
- dermatica.com
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I been trying to cancel my subscription…
I been trying to cancel my subscription for the longest but y'all want to email me and ask me how is it going y'all need to do your job and cancel that subscription.

Odpowiedź od Dermatica
The product I received isn’t working…
The product I received isn’t working for me. The Melasma hasn’t improved at all and so I’ll discontinue the product. Retin a with Azeliac acid doesn’t my situation.

Odpowiedź od Dermatica
Customer service was quick and…
Customer service was quick and effective. My issue was quickly addressed.
Wonderful experience
I’ve really been enjoying my personalized formula (Tretinoin .025% & Hydroquinone 4% cream). I’ve noticed my sun spots hve started to fade. Dermatica also has such wonderful customer service! I was experiencing some dryness with my first formula and they quickly made an adjustment without any hassle.
Great customer service
Dermatica has the best customer service. I’ve called a couple of times & phone agents have been very helpful in answering my questions & getting me connected with dermatologists.
I finally found something that works …
I finally found something that works for my skin.
Dermatica is fantastic
Dermatica is fantastic! I love that I'm under the care of board certified dermatologists. The treatment is reasonably priced and effective. Customer service is top notch, they always respond quickly and are very helpful. I love seeing the results, I would highly recommend them!
I feel there is a miscommunication with…
I feel there is a miscommunication with the shipping department and customer service. I was asked whether I was happy with .025 tret and 8 percent azelaic acid. Before I had a chance to answer to customer service within like an hour my new prescription was shipped. It was a higher dose and I would have preferred to wait a bit before increasing the dose. I decided to give the new prescription a try. Depending on what happens I will contact customer service. I tried to change the presciption but it had already shipped. I think customer service and the shipping department need to work together.
I've been using dermatica for about a…
I've been using dermatica for about a year now. I absolutely love my results with the tret and their serum and moisturizer. Recently I asked for them to increase the tret a bit which they did and I was looking forward to the increase. The end of January the order was shipped and on the 18th it was "delivered". When I went to my mailbox about an hour after, no package. I filed a missing package report with USPS but as usual got zero justice from them. They claim it showed delivered and that's that even if she put it the wrong mailbox they didn't care. I was so upset because I live on an extremely fixed income and couldn't afford to spend another $60 for a replacement 2 month supply. So I messaged Dermatica and explained the situation thinking it was a long shot but boy was I wrong. They immediately shipped out a 2 month replacement and I received it within the week. I cannot tell you how wonderful customer service was about this because in all honesty, they could've said there was nothing they could do. They didn't. I will tell you that I'm now a customer for life. As long as I'm using tret and skin care, I will only buy it from dermatica. I couldn't thank them enough for being such a great company. Turns out someone was stealing packages out of our mailboxes as my neighbor was also hit but decided they were going to catch the thieves and put up an infrared camera. Thank you Dermatica❣️
I give it an A plus
The product really works. My skin is a lot cleaner and the company is super responsive.
I am using the hydroquinone for melasma…
I am using the hydroquinone for melasma and it has absolutely made a huge difference. I love it. Thank you!
Love this brand so much !
This product is amazing
This product is amazing. it has completely rid my skin of cystic acne - I don't get any more "monthly" flare ups. My skin looks even-toned and smooth again. I'm very, very happy. It took 3ish months before everything started to work, so be patient - it's worth the wait.
Trust me, you need this
The product works well and a little goes a long way! Definitely a noticeable difference in fine lines. If I skip a day I notice it. This is now a staple in my routine.
No improvement Actually customer service is great
Actually customer service is great. It’s been 3 months but I have not seen any changes on my skin. Last time I mentioned and I was informed that this delivery will have hydroquinone which will help to get rid of dark spots / pigmentation.
Hoping that helps.

Odpowiedź od Dermatica
Seeing this product work is what makes…
Seeing this product work is what makes this product great!
Excellent service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







