The company is very unreliable, they did not return the goods I complained about and did not send me the money. I filed a lawsuit against the company
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Rotten clothes, not leather, expensive for synthetic, no refunds. Scammer's website. Don't buy anything, my son tried and he lost 100 Euros. Now asking for chargeback procedure (European rules) thr... Zobacz więcej
Der reinste Betrug!!!! Die gelieferte Lederjacke war bei der Ankunft bereits stark beschädigt. Dazu kommt, dass die Ware aus CHINA geliefert wurde und die Qualität miserabel war. Ich empfehle jedem K... Zobacz więcej
Hab eine Bestellung am 03.09 aufgegeben und kurz danach die schlechten Bewertungen, u.a. hier gelesen und wollte die Bestellung am 06.09 stornieren. Nun wurde mir mitgeteilt, dass Stornierungen... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Premium men's leather jackets & outwear.
Dane kontaktowe
Stany Zjednoczone
- denzelloutwear.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Positive reviews must be paid
Don't put attention to possitive reviews, they must be paid, this jackets are garbage!!!, a complete scam for products terrible expensive for their quality, don't buy!!, I bought one jacket and I will never use it, it looks and smells very bad.
Great costumer service, excellent product!
The shipping and delivery time did take several weeks, but I received clear communication from customer service throughout the process. They were always kind and helpful. The product itself is amazing and exactly what I had hoped for. High quality and beautiful. I am really pleased with my purchase and grateful to the Denzell Outwear team for their help.
Excellent jacket
Any time Id contact Denzel id receive an email the next day telling me what was going on. When I did receive the package it was in perfect condition. Shoulders are a little tight but that happens with everything I buy and with the leather, it should stretch a little. The sleeves are long enough though, which is another issue I have with most jackets. If I extend my arms the sleeves go way above my wrists. This jacket does not do that. Its extremely well made, looks bad ass and I am totally in love with it.
Got my merchandise yesterday and I…
Got my merchandise yesterday and I loved the quality. I will say it is better than I was expecting.love my jacket can't wait till wear it.
Great product it took a little bit…
Great product it took a little bit longer to arrive but extremely happy with the product looks very good
Satisfied
I’ve received the jacket 2 weeks after I ordered. Very happy with quality. It’s exactly the same as it was shown on the website. I have nothing bad to say about this company.
Outstanding
Great products which I hope they get more inventory.Customer service is fast and top rate in returning answers to questions.Product I have is exactly what is they say it is and more. Thanks to the Denzell outerware team you have a customer in me.
I got my jacket a month ago
I got my jacket a month ago. In my experience, I'm completely satisfied with the jacket. I wear it every day almost.
I bought 2 jackets from Denzell Outwear…
I bought 2 jackets from Denzell Outwear so far. I'm very happy with them, the quality is great and they look great. The customer service is very helpful.
Really well made jackets for a…
Really well made jackets for a reasonable price. I ordered my jacket last month knowing nothing about the brand, I just liked the style a lot. To the company's credit, they kept me updated on the progress of the delivery, and why it was delayed (covid uhh). When it came, I can say that it was worth the wait, the jacket is really nice.
Our purchase never showed up
Our purchase never showed up. Been over a month and a half. It was going to be my fathers day gift. Pfft. Scammers!
After three months nothing was delivered
I bought a jacket in March, so far I haven't received anything, and by tracking the product didn't even arrive in Brazil.
Great Customer Service
Sunday night I ordered a jacket. The next morning I decided to cancel the order. Since there is no customer service number, I sent them a message via their "contact us" link, as well as an email response to their order confirmation expressing my desire to cancel the order. The first email response I received was just an automated response that someone would get back to me within 2 business days. However, within a couple hours of sending them my cancellation/refund request, they got back to me and offered me an additional discount if I kept the order. I responded and confirmed that I wanted to cancel the order. On Tuesday they sent me a cancellation confirmation, and on Wednesday my money was returned to my account.
I must admit that after reading all these reviews, I was afraid that would have to print everything up and take it to the bank to start a fraud investigation just to get my money back. However, as you can see by my timeline of events, everything was handled quickly and professionally.
I ordered a jacket for my husband for…
I ordered a jacket for my husband for his birthday. Whe it arrived, the one sleeve were not stiched together. The quality of these products are SHOCKING to say the least. I have been trying for WEEKS not to get a refund from them- they do not reply to my e-amils.

Odpowiedź od Denzelloutwear
Do not order anything from Denzell…
Do not order anything from Denzell outwear!!! I ordered a leather jacket last October(2019), but has never arrived. I contacted them multiple times and each time I recieved a new track and trace of where the package should be. How can there be multiple track and trace numbers on one package? And each one tells something different. A refund wasnt possible because of some lame excuse that the package was arriving shortly. Bulshit!!
I already acknowledged long ago that I lost my money, but now that i saw this review website I really wanted to warn people. To bad I cant give zero stars!
Good but not worth the price.
I ordered 2 of their jackets (230 bucks in total) and it took about a month to arrive. My plan was to keep one for myself and give the other one to my dad as a gift. During that 1-month period I started to grow suspicious about the company. I read a lot of online reviews including the ones here at Trustpilot. The reviews are generally negative but there were also some good ones. The jackets arrived when I was about to call my bank to get my money back. The quality of the jackets are ok. It's definely not genuine leather as they claimed (now they changed it to 'Premium Crafted Leather' on thier website which is closer to the truth). They look good and I still wear mine. My dad likes it too. But I think they are about the same as my 30-buck Zara artificial leather jacket. I would not call it a 100% scam as I got my order and they look good. It's just that I feel ripped off for being charged 200+ bucks for these jackets. Furthermore, it's pretty sure that their stuff come mostly from China. Otherwise, I couldn't think about anywhere on earth where it's gonna take 4+ weeks to deliver 2 jackets with no origin labelling.
Note: I ordered my jacket last December so the slow delivery has nothing to do with this COVID-19 pandemic. I'm writing this review even 5 months after the purchase because I came across their ads on Instagram again and felt obliged to to give a honest review.
high quality jacket
I ordered the anarchist jacket and I can say that it is really high quality and I enjoy wearing it. The delivery time could be faster but I understand that right now the covid might be affecting things. Customer support was also very understanding and helpful.
Ordered a jacket in early March and…
Ordered a jacket in early March and still haven't even gotten an email saying it has even been shipped yet!!! Total SCAM!! BUYER BEWARE!!!
The jacket I received was beautiful but…
The jacket I received was beautiful but damaged. They sent me a new one and it fits like it was made for me.
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