Absolutely shocking disregard towards customers. 3 weeks now, no delivery, no contact, emails and messages go unanswered. 'tracking' link doesn't work. Will be raising dispute via credit card. Clearl... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and ans... Zobacz więcej
Reakcja na opinię
I’ve been using Dense for 5 months, and I’m starting to notice real changes. I’m on the topical Finasteride and Minoxidil 10% spray along with their hair vitamins, and my hair is definitely thicker an... Zobacz więcej
Reakcja na opinię
My husband and myself have only been on DENSE vitamins for 2 months and already we have noticed a difference in the thickness of our hair, will definitely continue to take the vitamins that taste re... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Dense, we’re committed to offering effective, scientifically backed hair loss solutions, focusing on safety, transparency, and real results. Unlike traditional treatments that rely on pills or invasive procedures, Dense takes a different approach. We specialise in topical treatments designed to target hair loss at the root—directly on the scalp. We understand the concerns about side effects from oral medications, which is why we’ve developed pill-free formulas that activate the hair growth cycle and block DHT—the hormone responsible for hair thinning. Our formulations are pharmaceutical-grade, ensuring maximum effectiveness while minimising unwanted side effects. This makes Dense a safer alternative to many conventional options on the market. Our results speak for themselves: up to 90% of our users report increased hair density within 90 days. We use only the highest quality ingredients, ensuring you receive a safe, effective solution you can trust. At Dense, we offer a world-first range of styling treatments: 2-1 Shampoo and Conditioner – Cleanses deeply while protecting hair from further damage, boosting hair strength, and promoting scalp health to aid regrowth. Active Densifying Salt Spray – Adds texture and natural volume to thinning hair, giving you a fuller, thicker appearance while nourishing the scalp. Active Densifying Styling Paste – A flexible, matte-finish paste designed to add structure and hold without weighing hair down, helping you style with confidence. Hair Growth Vitamins – Packed with 14 essential vitamins and minerals like biotin, zinc and saw palmetto to support overall hair health, these vitamins work from within to enhance the effects of our topical treatments. At Dense, we put our customers first, offering personalised advice and a tailored approach to hair care. Our dedication to safety, efficacy, and transparency sets us apart, making Dense the trusted choice for those seeking reliable, effective hair loss solutions. Join the many customers who have placed their trust in Dense for their hair restoration journey. Experience the difference with safe, proven treatments that deliver real results—without the worry.
Dane kontaktowe
Zjednoczone Królestwo
- help@densehairexperts.com
- densehairexperts.com
4,0
Dobra
188 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 60% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They have great communication
They have great communication, explain products well… would recommend
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi,
Thank you for the great feedback. We are really glad to hear you found the communication clear and the product explanations helpful. That kind of experience is exactly what we aim for, and it means a lot to know you would recommend us.
If you ever have questions or want to share your results, we are always here to help.
Dense Hair Experts Team
After research and advice
After research and advice, I can’t wait to try the Dense products for my hair.
The combination of products for my need exceed others I’ve come across.
Great variety !
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi,
Thank you for the thoughtful review. It is great to hear that after doing your research and getting advice, you feel confident and excited to start using Dense. We are especially pleased that the combination of products tailored to your needs stood out above others. That is exactly what we aim for with our personalised approach.
If you ever want to share your experience or have any questions as you get started, we are always here to support you.
Dense Hair Experts Team
Looking forward to trying the product
Looking forward to trying the product
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi,
Thanks for your message. We are glad to hear you are looking forward to trying the product and hope it lives up to the expectations. If you have any questions before you get started or want help choosing the right routine, we are here to help.
Dense Hair Experts Team
Excited to complete the training
Excited to complete the training. Sounds amazing.
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Claire,
Thank you for the message. We’re really glad to hear you’re excited to get started. The training is packed with useful insight and practical tools, so we’re confident you’ll take a lot from it.
Looking forward to seeing you apply it in action.
Dense Hair Experts Team
Excited to use the product heard such…
Excited to use the product heard such good things about dense!!
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Vicki,
Thanks so much for your message. We’re really glad to hear you’re excited to try Dense — there’s nothing better than hearing that good word of mouth is spreading. We hope the products live up to the buzz and give you the results you’re hoping for.
If you have any questions as you get started, feel free to reach out.
Dense Hair Experts Team
Good product
Good product, but I found navigating your website and understanding the products not easy. More clarity on products and ingredients would be good.
9 czerwca 2025
Odpowiedź od DENSE - Hair Experts
Hi Sarah,
Thank you for the feedback and sorry to hear you found the website a bit difficult to navigate. We’ve taken comments like yours on board and now have a dedicated Ingredients page on our website, which lists all of the active ingredients used across our range — except for prescription medications.
Due to UK pharmacy regulations, we’re not allowed to publicly advertise the specific prescription ingredients we use. However, these are clearly listed and explained once you complete the medical form after purchase.
If you have any questions at all about the products or how they work, we’re always happy to help.
Dense Hair Experts Team
Odpowiedź od DENSE - Hair Experts
Hi Adrian,
Thank you for your kind words. We really appreciate your support and are glad the products come across as honest and credible. Building trust through real results and transparency is a big part of what we care about.
If you ever have any questions or want to share how you are getting on, we are always here.
Dense Hair Experts Team
Am so excited to use these products
Am so excited to use these products. And sell to my clients.
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Amy,
Thank you for the lovely feedback. We are so pleased to hear you are excited not only to use the products yourself but also to offer them to your clients. Your enthusiasm means a lot and we are confident they will love the results just as much as you do.
If you need any tips, product information, or support to help promote them in your business, we are always here to help.
Best regards,
Dense Hair Experts Team
He was very polite and had a good…
He was very polite and had a good insight into the product
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Jennie,
Thank you for your kind words. We are really glad to hear you felt the interaction was polite and that you received a good insight into the product. It is always important to us that people leave the conversation feeling informed and valued.
Best regards,
Dense Hair Experts Team
Amazing information on products
Amazing information on products, very polite
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Amy,
Thank you for your kind words. We are really glad to hear you found the product information helpful and that the interaction was polite. Making sure our customers feel informed and well looked after is very important to us.
Best regards,
Dense Hair Experts Team
Haircon
This brand is brilliant and the look of transformations done with these products look incredible. I had all products explained to me in detail, there was great communication and advice! I had been advised the products that would be most suitable for me and I can’t wait to get started to see the results. Thank you DENSE !!
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Emma,
Thank you for such an amazing review. We are so glad to hear you were impressed by the transformations and that the team took the time to explain all the products in detail. It is great to know you found the communication and advice helpful, and that we could recommend the products most suited to your needs.
We are excited for you to get started and look forward to hearing about your results.
Best regards,
Dense Hair Experts Team
Very informative and polite
Very informative and polite
Explained the product Nicely
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Lilly,
Thank you for the kind feedback. We are really glad to hear you found the explanation clear and the interaction polite. Taking the time to explain the product properly is something we value, so it is great to know that came across.
Best regards,
Dense Hair Experts Team
Amazing customer service from a…
Amazing customer service from a fantastic brand that focuses on natural ingredients that actually work. Looking forward to starting this journey!
23 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Lauren,
Thank you for the amazing feedback. We are so pleased to hear you had a great experience with our customer service and that you value our focus on natural ingredients that deliver real results.
We are excited for you to start your journey and look forward to seeing the progress you make over the coming months.
Best regards,
Dense Hair Experts Team
2 in 1 minoxidil and finasteride spray
had two orders from this company. the first one, the product arrived in clear plastic spray bottles that looked nothing like the advertised product. used the product and got a 2nd order, the next order was in branded packaging that looked like the one advertised. I've now used the product consistently for around 8 months with no noticeable improvement in my hair. the product just makes your hair smell weird and leaves a sticky residue on your hair and scalp. the product I ordered both times was the 2 in 1 minoxidil and finasteride spray, which is supposed to be a good pill-free option. cannot recommend as it just seems to have no affect whatsoever. will be seeking a refund for both orders.
21 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Steven,
Sorry to hear about your experience. We can look at adjusting your treatment to include stronger active ingredients if your hair loss is more advanced, and we can also change the base so it feels more suitable for your scalp and hair type.
If you would like to explore this and arrange a call with our pharmacist to discuss your options in detail, please get in touch with us at help@densehairexperts.com.
Best regards,
Dense Hair Experts Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Absolutely Amazing – Best Hair Product I’ve Used!
Denze Hair Experts has completely transformed my hair! After using their product for 90 days, the difference is unbelievable — my hair feels so much stronger and fuller. Even my barber noticed the volume boost without me saying a word!
I’ve just placed my second order (there was a small hiccup with it, but nothing major), and I have to say — the communication from their team was excellent. The customer service via email was spot on, really helpful and responsive.
The only small downside was that they didn’t include the free white bottle of styling spray that came with my first order. I believe that was a bonus item for initial orders, so I totally understand. It’s such a great product — smells amazing and works beautifully — I’m more than happy to buy it separately.
Honestly, I can’t recommend Denze Hair Experts enough. This is, without a doubt, the best hair product on the market. Absolutely worth every penny
21 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Israr,
Thank you so much for such a detailed and positive review. We are thrilled to hear that after 90 days you have noticed such a huge improvement in your hair and that even your barber spotted the change without you saying a word. Stronger, fuller hair and a boost in volume is exactly the kind of result we aim for, so it is fantastic to know you are experiencing it.
We are glad your second order went through smoothly aside from the small hiccup, and we appreciate your understanding about the free styling spray being a first-order bonus. It is great to hear you enjoyed it so much that you are happy to purchase it separately.
Your comments on our communication and customer service mean a lot to us — we always want every interaction to feel helpful and responsive. Thank you again for recommending us so highly and for calling our products the best on the market.
Best regards,
Dense Hair Experts Team
Order and email not received!
Hi.I have not received the order as mentioned before and not received email with health form either.Please resend the email asap!thanks
21 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi,
Did this get resolved for you? If not, please contact us at help@densehairexperts.com so we can get this sorted as soon as possible — it’s possible the email may have gone to your junk folder.
Best regards,
Dense Hair Experts Team
I ordered last year for the first time…
I ordered last year for the first time and was so impressed with the customer service. When I raised a few questions (including uncertainty about the formulation as my labels were missing) they were so quick to phone me out of the blue to explain and apologise. I think I had another call too when making a general enquiry. When they sent a replacement order they even included a small freebie.
I’ve placed another order since. I’m generally happy but unfortunately have found wildly different formulations. My first batch was a fast drying spray which barely left any residue after hair drying. I found this such an issue with competitors products. My latest order included 2/3 bottles where the formulation was very different, suddenly highly scented with oils, super sticky to the point it makes my my hair look matted once dry, and the liquid foams a little on application. Very odd and frustrating so I’ve contacted the team for a resolution. I don’t believe this is just a slight batch variation, it’s like they went overboard with the oils or other ingredients in the last batch.
I have every confidence it will be resolved and implore the Dense Hair team to ensure there is consistency. The sticky, visible products are a nightmare. Your formulas were initially great and beat the competition. Please ensure this doesn’t happen again!
5 czerwca 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi James,
Thanks so much for your honest review and for trusting us again — it means a lot. We’re thrilled to hear the customer service stood out, and we’re glad you flagged your experience with the recent spray.
What you’ve described sounds like a switch to our Sensitive Base formulation — designed for those with scalp sensitivity, it contains natural oils like lavender and eucalyptus, which can feel stickier and have a stronger scent. These formulations are always clinically chosen by our prescribers, but we completely agree — you should always know what to expect.
We’ve flagged this with our team, and we’ll be reviewing your case to get you back on the formulation that suits you best.
We appreciate your trust, James — and your feedback helps us improve. DENSE is all about powerful results with zero compromise, and we’re here to get this sorted for you.
Have a great weekend!
Had an extremely informative call with…
Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and answered questions relating to products and processes. It was last thing on a Friday and Jamie went above and beyond, very much appreciated.
I’ve been using the product since having a hair transplant and I’m happy with how it’s going.
30 maja 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Elliot – what a legend you are for leaving this review!
We’re buzzing to hear Jamie looked after you so well – even on a Friday evening! He’s passionate about hair and been through all the treatments himself so knows a thing or two! and it means a lot to know that came through.
Post-transplant care is crucial – and it sounds like you’re on the right track. We’re so glad DENSE is helping you protect and power up your results. Remember: prevention is key, and we're with you every step.
— Team DENSE
Good but please sort out the spray nozzle!
Good results combined with dutasteride. The nozzle on the spray bottle gets clogged up because the product is so sticky - this needs to be improved.
19 maja 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Thanks so much for the feedback — and great to hear you’re seeing strong results with dutasteride 💪
You’re right about the nozzle — some formulations, especially those rich in active ingredients, can cause occasional clogging. We’re actively working on upgrades to improve spray flow and reduce stickiness without compromising effectiveness.
In the meantime, a quick rinse under warm water can help clear it — but rest assured, we’re on it. Appreciate you helping us level up!
— Team DENSE
Disgusting product
Disgusting product. Ordered the spray and it has no ingredients listed on the bottle. It comes out like a massive squirt rather than a spray and is super sticky. Really bad. Wont be buying anymore!
2 maja 2025
Opinia niezależna
Odpowiedź od DENSE - Hair Experts
Hi Mohammed,
As this is a prescription product, the full details, including ingredients and usage guidance, are provided separately in line with pharmacy regulations. You’ll find a QR code on the bottle linking directly to your patient information leaflet, which includes everything you need to know about your specific formulation.
As for the spray action — it sounds like your nozzle may be dispensing in a stream rather than a mist. A quick rinse under warm water can help clear it — but rest assured, we’re on it.
We’d love the chance to make this right — please reach out to our team directly so we can review your order and ensure the right formulation and spray type for you.
— Team DENSE
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