My October holiday was fully paid in August and two days before I flew out I received am Urgent Relocation email . I called and spoke with Sid who was extremely helpful and assured me everything would... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've had a bad experience recently, if you look at my previous negative response you'll know why. However, Keith has been the only positive staff to make contact and help me out. I wish I had booked... Zobacz więcej
Reakcja na opinię
We booked last minute, as had issue with kids passports arriving! Keith summons was our man on the end of phone . Keith got us a superb luxury holiday in cofu, at an amazing price ! Everything thing w... Zobacz więcej
Reakcja na opinię
Daniel was highly professional and helpful in assisting us when we needed to make some last minute changes to our trip due to medical reasons! We have used this company for many trips away and will co... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Delta holidays is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements Booking holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports. Pick from All Inclusive, Half Board, Self-Catering or Bed and Breakfast, Small and Friendly hotels through to 4- & 5-star deluxe resorts, City Breaks, Beach getaways or ski holidays, Luxurious Long Haul Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price You can book with confidence as all our hotels and flight deals are ATOL protected. https://deltaholidays.co.uk/
Dane kontaktowe
Kingsbury House 468 Church Lane, Kingsbury, London, England,, NW98UA, London, Zjednoczone Królestwo
- 02034740786
- support@deltaholidays.co.uk
- deltaholidays.co.uk
4,5
Doskonała
409 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jayson Roy is good customer service
Jayson Roy is good customer service
24 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Rupali Kaila,
Thank you for your kind words about Jayson Roy! We're delighted to hear that you had a positive experience with our customer service. Jayson is indeed a valued member of our team, and we're glad he could assist you effectively.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Delta Holidays
Boarding passes
Sid,was very prompt at getting back to me and making sure changes were correct before our departure date
21 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Sally,
Thank you for your wonderful feedback! We're thrilled to hear that Sid was prompt and attentive in assisting you with your changes before your departure. Ensuring our customers have a smooth experience is a top priority for us.
If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Delta Holidays
Odpowiedź od Delta Holidays
Dear Baz,
Thank you for your kind words about Jason! We're delighted to hear that you had a positive experience with our customer service. Jason is indeed a valued member of our team, and we're glad he could assist you effectively.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Delta Holidays
Sid has been absolutely amazing thank u…
Sid has been absolutely amazing thank u !! Very hands on with what I needed doing
12 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Anita,
Thank you so much for your fantastic feedback! We’re delighted to hear that Sid provided you with the hands-on assistance you needed. We strive to deliver exceptional service, and it's great to know Sid achieved that for you.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best Regards,
Delta Holidays
Jason Roy very helpful thanks again
15 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Pete,
Thank you for your kind words! We're thrilled to hear that Jason Roy was very helpful. Your satisfaction is our top priority, and it's wonderful to know that Jason provided you with the assistance you needed.
If you need any further help, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Delta Holidays
Jason Roy
Jason Roy
Fabulous helped me through the booking process
Highly recommended
5 stars 🌟
15 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Karen,
Thank you so much for your fantastic feedback! We're delighted to hear that Jason Roy was fabulous in helping you through the booking process. Your recommendation and 5-star rating mean the world to us.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best Regards,
Delta Holidays
Very polite with any questions asked…
Very polite with any questions asked concerning the booking of my holiday. Gregor whom found the holiday was very helpful. Today 13/07/2024. I spoke with Ben whom was very kind enough to Download the Boarding Passes. I Thank all whom helped me with this Booking.
13 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Paul,
Thank you for your kind and detailed feedback! We're thrilled to hear that Gregor was very helpful in finding your holiday and that Ben was kind enough to assist with downloading your boarding passes. Our team takes pride in providing excellent service, and it’s wonderful to know that we met your expectations.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best Regards,
Delta Holidays
Warning
Warning! Please do not use Delta Holidays or Galaxy Holidays or Holidayjet. They are all the same and owned by the same people. They are scammers. They took my deposit for a holiday and booked a wrong flight time, I asked them to refund me and suddenly no one is picking up my messages or responding to the calls. They even tried to send me a fake booking but i realised after i logged into the airline website that there was no booking and the booking had been cancelled complely.
2 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Customer,
We are truly sorry to hear about your recent experience and deeply regret any inconvenience caused. At Delta Holidays, we take such matters very seriously and are committed to resolving this issue promptly.
To help us rectify this situation, could you please provide us with more details, such as your booking reference number, the date of your booking, and any correspondence you've had with our team? This will enable us to investigate the matter thoroughly and take the necessary steps to address your concerns.
Please reach out to us at support@deltaholidays.co.uk, and we will ensure that your issue is given the highest priority. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.
Best Regards,
Delta Holidays
Adam was very helpful
Adam was very helpful
When I called to make a payment towards my holiday I was a bit on edge because I haven’t heard about delta holidays before but Adam explained how everything work and he has sent me over everything I need very helpful and he has put my mind at ease
10 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Ruksar,
Thank you for your wonderful feedback! We're delighted to hear that Adam was able to assist you and put your mind at ease. Providing clear and helpful information is a top priority for us, and it's great to know that Adam was able to explain everything and provide you with what you needed.
If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to helping you enjoy your holiday!
Best Regards,
Delta Holidays
Kearh helped me find fab holiday grate…
Kearh helped me find fab holiday grate help al give him 100% at his job x made me feel lucky to have suthch gd help
5 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Beverley,
Thank you so much for your wonderful feedback! We're delighted to hear that Keith was able to help you find a fabulous holiday and that his assistance made you feel fortunate. We are proud of our team and appreciate your kind words.
If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again soon!
Best Regards,
Delta Holidays
Polite and helpful
6 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Customer,
Thank you for your feedback! We're pleased to hear that you found our service polite and helpful. Your satisfaction is our priority.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Delta Holidays
Gregor white from delta holidays I…
Gregor white from delta holidays I don’t think is good at his job when I rang tui at St Helens my call went through to him when I asked him does he work there he said yes when clearly he doesn’t. After I paid for the holiday and tried to get hold of him on the phone or email on numerous occasions he would not get back to me or return any calls I just think they are all a joke at that place and would not trust anyone who works there.
31 maja 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Ian,
We are truly sorry to hear about your recent experience and deeply regret any inconvenience caused. At Delta Holidays, we take such matters very seriously and are committed to resolving this issue promptly.
To help us address your concerns, could you please provide us with more details, such as your booking reference number, the date of your booking, and any correspondence you've had with Gregor White? This will enable us to investigate the matter thoroughly and take the necessary steps to rectify the situation.
Please reach out to us at support@deltaholidays.co.uk, and we will ensure that your issue is given the highest priority. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.
Best Regards,
Delta Holidays
Keith was very helpful
Keith was very helpful, knowledgeable and had lots of patience. What a pleasure booking with him. Thank you Keith.
5 lipca 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Michele,
Thank you so much for your wonderful feedback! We're thrilled to hear that Keith was helpful, knowledgeable, and patient while assisting you. It’s always a pleasure to know that our team members are providing excellent service.
If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Delta Holidays
Odpowiedź od Delta Holidays
Dear Customer,
Thank you for your kind words! We're delighted to hear that you received great service. Your satisfaction is our top priority.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Regards,
Delta Holidays
Very honest and reliable company
Very honest and reliable company, 5 star service ,would recommend to anyone, family and friends 🧡
2 lipca 2024
Opinia niezależna
Gregory white amazing travel man helped…
Gregory white amazing travel man helped me from start to finish book the perfect hold amazing customer service thank you
28 czerwca 2024
Opinia niezależna
Jason Roy went out of his way to help me
Jason Roy went out of his way to help me
23 czerwca 2024
Opinia niezależna
Daniel was very helpful when i could…
Daniel was very helpful when i could not get into my boarding passes
22 czerwca 2024
Opinia niezależna
My experiences booking summer holiday
The holiday experiences of booking online by Daniel was very informative and went above and beyond. Also, whenever I had any queries relating to room or flight even transfer (private car) Daniel did dealt with each aspect of my holiday package deal. Im extremely happy with the services. I will be travelling in mid July 24.
20 czerwca 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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