My October holiday was fully paid in August and two days before I flew out I received am Urgent Relocation email . I called and spoke with Sid who was extremely helpful and assured me everything would... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've had a bad experience recently, if you look at my previous negative response you'll know why. However, Keith has been the only positive staff to make contact and help me out. I wish I had booked... Zobacz więcej
Reakcja na opinię
We booked last minute, as had issue with kids passports arriving! Keith summons was our man on the end of phone . Keith got us a superb luxury holiday in cofu, at an amazing price ! Everything thing w... Zobacz więcej
Reakcja na opinię
Daniel was highly professional and helpful in assisting us when we needed to make some last minute changes to our trip due to medical reasons! We have used this company for many trips away and will co... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Delta holidays is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements Booking holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports. Pick from All Inclusive, Half Board, Self-Catering or Bed and Breakfast, Small and Friendly hotels through to 4- & 5-star deluxe resorts, City Breaks, Beach getaways or ski holidays, Luxurious Long Haul Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price You can book with confidence as all our hotels and flight deals are ATOL protected. https://deltaholidays.co.uk/
Dane kontaktowe
Kingsbury House 468 Church Lane, Kingsbury, London, England,, NW98UA, London, Zjednoczone Królestwo
- 02034740786
- support@deltaholidays.co.uk
- deltaholidays.co.uk
4,5
Doskonała
409 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jimmy Anderson
I booked a holiday over the phone with Jimmy Anderson. He was very helpful and we had a spelling problem with one of the names and He fixed it in 2 mins with no problem. Highly recommend.
12 listopada 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Johanna,
That’s fantastic to hear, Johanna! 😊 Jimmy always goes the extra mile to make the booking process smooth and stress-free. We're delighted he was able to sort out the name correction so quickly for you. ✨ Thank you for your kind words and recommendation! Wishing you a wonderful holiday! 🌍✈️
Cheers,
Customer Support Team
Delta Holidays
My Short Break Holiday
My October holiday was fully paid in August and two days before I flew out I received am Urgent Relocation email . I called and spoke with Sid who was extremely helpful and assured me everything would be OK. My room was upgraded to sea view instead of garden view at no extra cost. He also gave me his WhatsApp number just in case I needed to call him on any changes which helped me for peace of mind.
30 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Darlene,
That sounds like quite a stressful situation, but we're so glad Sid was there to support you every step of the way! 😊 His dedication to ensuring a smooth experience, along with the complimentary upgrade, truly reflects our commitment to customer care. 🌟 Thank you for sharing your experience, and we hope you had an amazing holiday! 🌍✈️
Cheers,
Customer Support Team
Delta Holidays
Cause he was polite and let me know…
Cause he was polite and let me know what I had to do abd gd phone manners
30 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Tina,
We’re so glad to hear that you had a great experience! 😊 Politeness and clear communication are key, and we’re happy that you felt well-informed throughout the process. Thanks for your kind words, and we hope you have a fantastic holiday! ✈️☀️
Cheers,
Customer Support Team
Delta Holidays
Fabulous service from Jimmy Anderson
30 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Charmaine,
So great to hear that you had a fabulous experience with Jimmy! 🌟 He always goes the extra mile to make holiday bookings smooth and stress-free. Hope you have an amazing trip! ✈️😊
Cheers,
Customer Support Team
Delta Holidays
Hi . My name is Iwona. Jimmy Anderson was really very helpful. He answered all my question. I can recommend him for future for everyone
Hi. Jimmy Anderson. Fantastic service. Patient and very helpful. He helped me a lot with all my questions and he advised very good holiday. I will recommend him for everyone in the future.
30 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Iwona! 😊
Jimmy is an absolute star! 🌟 We're so happy to hear he could assist you with all your questions and help you book the perfect holiday. Your recommendation means the world to us! 🌍✈️
Looking forward to helping you again in the future!
Cheers,
Customer Support Team
Delta Holidays
Jimmy Anderson
Jimmy Anderson, fantastic service, very helpful and accommodating. Found us a lovely hotel for the dates required. Thank you again!!
29 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey there! 😊
Jimmy does it again! 🌟 We're thrilled he could find you the perfect hotel for your dates. Your kind words mean a lot, and we truly appreciate your trust in us! 🏨✈️
Wishing you an amazing trip! 🌍✨
Cheers,
Customer Support Team
Delta Holidays 💙
just booked a short break for myself…
just booked a short break for myself and my partner,very quick response,best price I got as I checked around ,definitely using this site again and asking for Jimmy who was very helpful and accomodating to my needs and requirements 🙃
29 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Andrew! 😊
Awesome to hear you got the best deal with us! 🎉 Jimmy always goes the extra mile to make sure everything is just right. We can’t wait to help you book your next getaway! ✈️🌍
Enjoy your trip!
Cheers,
Customer Support Team
Delta Holidays 💙
Very helpful in all matters and…
Very helpful in all matters and explained everything well
22 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Carol! 😊
Glad to hear you had a smooth experience! 🌟 We always aim to make things clear and hassle-free. Looking forward to helping you again in the future! ✈️✨
Cheers,
Customer Support Team
Delta Holidays 💙
Great experience
Jimmy Anderson was very helpful, took everything in consideration what I required and found me the best deal in my budget. If I had the option would book with him again.
19 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Mughiz! 😊
Awesome to hear that Jimmy nailed it for you! 🎯 He always goes the extra mile to find the perfect deal. We’d love to assist you again whenever you’re ready for your next trip! ✈️🌍
Cheers,
Customer Support Team
Delta Holidays 💙
Jimmy Anderson was my guy
Jimmy Anderson was my guy
He was brilliant
Quick response, knowledgeable, helpful and efficient.
My mobile service is rubbish and we was cut off many times but jimmy called back each time
Very friendly would defo recommend 100 per cent
Thank you so so much top guy
18 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey Stuart! 😊
Jimmy to the rescue! 🚀📞 He’s always got your back, no matter what. Glad he could sort everything out for you smoothly! We truly appreciate your kind words and look forward to helping you again in the future. 🌍✈️
Cheers,
Customer Support Team
Delta Holidays 💙
I have been on 3 holidays with this…
I have been on 3 holidays with this company. 2 of which Gregor sorted for me. Everytime I have dealt with Gregor he has always been helpful. Even after the sale is done, he always replies apose to the last agent I dealt with who ignored me and was not helpful. I will recommed to book via Gregor
7 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Hey there! 😊
Wow—three holidays with us! 🎉 We love hearing that Gregor has been there for you every step of the way. He truly goes the extra mile to make sure everything runs smoothly! ✈️🌍 We’ll be ready to help whenever you’re planning your next adventure.
Cheers,
Customer Support Team
Delta Holidays 💙
Very quick response
Very quick response. Very knowledgeable with recommendations suited to my family. Very helpful in making the process easy and stress free. Thank you Ben Thompson.
16 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Amy,
Thank you for your lovely feedback! We're thrilled to hear that Ben Thompson provided quick, knowledgeable, and helpful service tailored to your family's needs. Making your booking process easy and stress-free is exactly what we aim for.
If you need any further assistance, please don't hesitate to reach out. We look forward to helping you plan your next holiday!
Regards,
Delta Holidays
Gregor was very helpful and went out…
Gregor was very helpful and went out and beyond for great deal. Gave reasonable price and looking forward to go on holidays now. Will update experience after I come back
8 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Azkia,
Thank you for your kind words! We're delighted to hear that Gregor was very helpful and went above and beyond to get you a great deal. We’re glad you found the price reasonable and are excited about your upcoming holiday.
We look forward to hearing about your experience when you return. If you need anything in the meantime, feel free to reach out!
Regards,
Delta Holidays
Worst company ever absolutely dreadful…
Worst company ever absolutely dreadful experience.
This is an Indian company so although they give an address in uk it’s only an address the actual company is in India. They use holiday jet, galaxy holidays and delta holidays and that’s only what I know about. The wrong seats were booked, wasn’t given priority I paid for so I paid £150 extra for certain seats and extra leg room.
It was dreadful
When asking them to sort it out I was ghosted eventually I got to speak to someone who told me I had to speak to someone on the plane !!!
I booked blue seas in Mallorca but when I looked the reviews were horrendous and it was all inclusive (they are still advertising it as such) so I paid an additional £220 to move hotel to nordeste playa it’s basic but nice
So all in all the holiday they advertise as £189 pp ending up costing just under £1000 for 4 nights
I am just glad there was an actual holiday at the end of it
6 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Customer,
We sincerely apologize for the distressing experience you’ve had with Delta Holidays. Your concerns regarding the booking issues, incorrect seat reservations, and lack of communication are deeply troubling, and we understand how frustrating this must have been.
We take your feedback seriously and would like to investigate this matter further to ensure such incidents do not happen again. Could you please provide us with more details, such as your booking reference number and any related communication? This will help us address the issues and work toward a resolution for you.
Please reach out to us directly at support@deltaholidays.co.uk, and we will prioritize resolving your case. We regret the inconvenience you’ve faced and appreciate your patience as we work to make things right.
Regards,
Delta Holidays
Very helpful
7 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Paul,
Thank you for your feedback! We’re pleased to hear that you found our service very helpful. Your satisfaction is important to us.
If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Regards,
Delta Holidays
Gregor
Gregor goes above and beyond from start to finish top man booked all our holidays through him
4 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Paul,
Thank you for your fantastic feedback! We’re thrilled to hear that Gregor has consistently gone above and beyond to assist you with your holiday bookings. It’s great to know you’ve had such a positive experience with him from start to finish.
We look forward to helping you with many more holidays in the future!
Regards,
Delta Holidays
Gregor was brilliant
Gregor was brilliant. He went above and beyond to find me and my family a great holiday destination at the right price!
3 października 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Niki,
Thank you for your wonderful feedback! We’re delighted to hear that Gregor went above and beyond to find the perfect holiday destination for you and your family at the right price. Your satisfaction is our priority, and it’s great to know Gregor delivered!
If you need any further assistance, don’t hesitate to reach out. We look forward to helping you with your next holiday!
Regards,
Delta Holidays
Quick and easy and excellent service…
Quick and easy and excellent service from Gregor , used three times now and very happy
30 września 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Terri,
Thank you for your kind words! We’re delighted to hear that Gregor provided quick, easy, and excellent service. It’s fantastic to know that you’ve used our services three times and are very happy with the experience.
We look forward to helping you with your future holidays!
Regards,
Delta Holidays
Gregor was great.
Gregor was great.
We missed his calls and when we called back he had actually finished for the day but he logged in got us all booked in.
Very pleasant and professional.
Looking forward to see what he can get for the next 1 we book in 2025
30 września 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Aaron,
Thank you for your amazing feedback! We're thrilled to hear that Gregor went above and beyond, even after finishing for the day, to get your booking sorted. His professionalism and dedication truly shine through!
We can’t wait to assist you with your next holiday in 2025. If you need anything else in the meantime, feel free to reach out.
Regards,
Delta Holidays
Jackson helped us and was very…
Jackson helped us and was very informative
29 września 2024
Opinia niezależna
Odpowiedź od Delta Holidays
Dear Leon,
Thank you for your feedback! We’re glad to hear that Jackson provided you with informative assistance. It's always our goal to ensure our customers have all the information they need.
If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to helping you again!
Regards,
Delta Holidays
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