I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... Zobacz więcej
I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... Zobacz więcej
I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.
Dane kontaktowe
Zjednoczone Królestwo
- debtfreeadvice.com
4,8
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thanks to Shabana
I use this service few years ago and comeback last week for another help. Awesome staff, happy with problems solved. Especially thanks to Shabana Shafi. She is really professional.
5 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
My experience was great as Carita…
My experience was great as Carita helped with a lot of information and she presented me with a multitude of choice that can improving my circumstances.
Great at providing information
7 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for the wonderful review and for taking the time to share your feedback with Carita. We are ecstatic that your expectations were met - and we were able to assist you!
Excellent customer service
Shola is wonderful and so helpful. I had fantastic customer service, you are brilliant!
4 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Shola was helpful!
Great service
I am really happy with your service.
I was under pressure before I came in here.
I am now relieved.
Thanks Shabana, you are fantastic.
6 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
Amazing team
Kalpamayee helped me sort out my finances. She explained everything so well. I was stuck and very limited in resources but she supported me through this. I am so grateful to her and the service provided!
4 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee. We are ecstatic that your expectations were met - and we were able to assist you!
I saw today she is a very good10 lady
I saw today she is a very good lady. And she listen to me Patiently .
The advisor today I’m very happy.
Thank you
5 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
We're happy to see that you had a 5-Star experience at Debt Free Advice Aldgate. Thanks for sharing.
Best help ever
It's the second time I need help from debt advise and it was great! The casework is really helpful and have a lot of patience with me. I am feeling greatful to have help.
5 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
On behalf of us all at SWLLC – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
I have a nice experience with them
I have a nice experience with them. The advisor Ms Naima Islam was a great person and very helpful.
5 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Naima was helpful!
Shola is the best
Shola is the best. Nucleus is here for the poor people have no where to go. When I go home I can sleep better.
5 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
On behalf of us all at Nucleus – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
Naima was so lovely and smart
Naima was so lovely and smart. Very professional, looking forward to more of her help.
3 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thanks for the awesome review, Blossom! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
Patricia was very professional and put…
Patricia was very professional and put my mind atease with the help she has provided me, as the issues have made me anxious but now I feel a lot better thanjs to Patricia @Lido Ealing
4 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Patricia. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
The advisor was very helpful and respectful
The advisor was very helpful, respectful and straightforward. She explained the options that suits me and was very clear and helpful.
4 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
On behalf of us all at Nucleus – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
Thank you very very much .Kalpamayee…
Thank you very very much .Kalpamayee was very nice and respectful and really helpful
4 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee. We are ecstatic that your expectations were met - and we were able to assist you!
Happy with the service [Vesna]
Happy with the service [Vesna]
I feel got forward and I am getting somewhere
If I haven't spoken to you I would have not got forward 9999731 - Debt
4 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help
Brilliant service 👍👍👍👍
3 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
We're happy to see that you had a 5-Star experience at Citizens Advice Sutton. Thanks for sharing.
Sutton debt advicers
Sutton debt advicers - Titilope Balogun helped me with my problem, excellent service and communication and she had helped resolved my case. Very reliable
3 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for the wonderful review and for taking the time to share your feedback with Titilope. We are ecstatic that your expectations were met - and we were able to assist you!
Lana was an amazing help!
Lana was an amazing help, very encouraging and caring. Everything was straightforward and easy to follow. Her service is greatly appreciated!
3 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help. We're happy Hazira was helpful!
One of us appear to be struggling with reading time
I will happily update this review if this is an error on my side, but as im writing this its Sunday 2nd June 4:30pm. I have attempted both the online chat and phone service, the chat bot just doesn't respond at all after the initial ''How can we help you'' message, and on the phone you get a message ''our offices are now closed, our opening hours are Monday- Sunday 8am-8pm'' and again its has just gone past 4:30pm. Same hours advertised online as well. Something aint adding up...
2 czerwca 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Dear Laila
Thank you for your feedback and for bringing this matter to our attention. We apologise for the inconvenience you've experienced and any confusion regarding our service hours.
Our customer service team is available from 8am to 8pm, seven days a week, as advertised. We are currently investigating why you were unable to reach us during this time and assure you that we are committed to resolving this issue swiftly.
In the meantime, please contact us directly by email: debtteam@toynbeehall.org.uk or please call our freephone number 0800 808 5700 so we can assist you with any concerns you have. We appreciate your patience and look forward to resolving this for you.
Debt advice
My advisor Naima has been really helpful. Really appreciate her patience with us and support.
31 maja 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Naima was helpful!
Miss Ade,Thank you
Miss Ade thank you so much for taking the time to talk to me and helping me to sort out appointment. Miss Ade made me feel so comfortable and relax
I will recommend anyone that need help to request for Miss Ade. She’s a star
31 maja 2024
Opinia niezależna
Odpowiedź od Debt Free Advice
Thank you so much for your kind words, Remi. We really appreciate you taking the time to share your experience with us - and we agree, Ade is truly a gem to have on our team! We count ourselves lucky for clients like you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.