Very easy company to communicate with. Their driver, Clive, was prompt, polite and helpful. Tracking system for delivery was excellent. Arrived right at the start of the allotted time, which was ve... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am a repeat customer and thought the service the last time was 5* I ordered Sunday and took delivery today. Was very impressed be the speed of the delivery and with the driver who delivered. He... Zobacz więcej
Bought top of the deante line ironmongry and what a waste of time, avoid like the plague, what rubbish design, it’s a faff to tighten, the small are bolts (which keep coming loose every 3 months) the... Zobacz więcej
Reakcja na opinię
Great doors, first class delivery service, very easy to track. Kept informed at every stage of delivery process. Very friendly driver.. products well packaged and look good fitted. Thanks
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Dane kontaktowe
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, Zjednoczone Królestwo
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4,5
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent friendly and helpful service
Despite a delay in door delivery (out of everyone’s control!), our delivery driver Clive kept in touch throughout. Great communication and he provided a very sunny, friendly and helpful service when the doors did arrive.
22 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon,
Thank you so much for your brilliant review. We’re really pleased to hear that, despite the delay, Clive kept you updated throughout and delivered such friendly, helpful service when your doors arrived.
We’ll be sure to pass your kind words on to him and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Not sure what’s going on with Deanta.
Not sure what’s going on with Deanta.
Ordered doors from supplier and got call from Deanta to confirm delivery would be on Monday 18th May. Got follow up message to confirm Monday. On Monday got message at 09:27 to confirm out for delivery. A minute later got message to confirm delivery failed. Contacted supplier who chased up immediately- Deanta attempted delivery to a completely different postcode.
Arranged 2nd delivery for today, 21st May. Booked day off work for this. Got message to at 17:06 on Wednesday to confirm delivery today. Waited all day - just got another message today at 16:54 stating delivery would be tomorrow, 22nd May. No explanation, no call to advise why delivery not made today.
This is not difficult stuff - you make a mistake, you fix it. You fail again, the least you can do is contact your customer and explain what’s going on and confirm you will definitely deliver.
22nd May - supplier called at 8am to apologise. Deanta missed pallet off delivery yesterday. 09:30 delivery made at last. Doors appear to be excellent quality. Just need them to rest for a week before hanging.
21 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Timmy,
Thank you for taking the time to share your honest feedback of your experience.
We’re genuinely sorry for the frustration and inconvenience caused by the issues with your delivery, especially given the time you took off work and the lack of communication. This isn’t the level of service we aim to provide and will be sure to pass this onto the necessary departments.
Despite this, we’re pleased to hear that your doors have now arrived and that you’re happy with the quality of them. We hope they look fantastic once installed.
Kindest Regards,
The Deanta Team
Jemma from Deanta is always a pleasure…
Jemma from Deanta is always a pleasure to deal with - extremely knowledgeable and helpful every time we do business together and is an asset to the business.
Josh TP Walton
21 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Joshua,
Thank you so much for your kind words. We’re delighted to hear that Jemma has consistently provided you with such knowledgeable, friendly, and reliable support.
We’ll be sure to share your comments with her and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Second times doors purchased
Second times doors purchased
Look great and delivery was good
15 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Christopher,
Thank you for your lovely review and for choosing our doors for a second time. We’re delighted to hear they look great and that your delivery experience was smooth once again. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Good communications throughout and spot on delivery by Dean
Good communications throughout. A special mention to the delivery driver, Dean. He called to give me an estimated time of arrival when he was 30 minutes away. When he arrived he was very personable and helpful unloading and getting the doors into the property without harm to ourselves or the doors.
The doors are fab btw. They arrived well packaged. When unwrapped they look just as good as on the website.
Well done all.
15 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon David,
Thank you so much for your fantastic review. We’re really pleased to hear that you found our communication helpful throughout the process and that your delivery experience stood out for all the right reasons. We will be sure to pass your kind words onto Dean.
It’s great to know the doors arrived well packaged and that you are happy with the quality of them. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Good looking doors
Having taken delivery of the new Oak doors the whole package from start to finish was satisfactory, although the doors were ordered through UK Oak Doors. The doors look very good.
The delivery too was excellent and the driver was very courteous by bringing them into the house with help from myself. (Definitely a two person activity.)Good looking doors
14 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Philip,
Thank you so much for your wonderful review. We’re delighted to hear that your new oak doors arrived safely and that you’re pleased with the quality and appearance.
It’s great to know the delivery matched your expectations too, our drivers always aim to be as helpful and courteous as possible. We appreciate you taking the time to share your experience.
Kindest Regards,
The Deanta Team
Just taken delivery of Windsor white…
Just taken delivery of Windsor white primed doors and just from helping to take them into the house we can tell the quality of them.
Easy ordering service, kept up to date with delivery details and delivery guy was great and very helpful.
12 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Catherine,
Thank you for taking the time to share such a fantastic review. We’re thrilled to hear that your Windsor white primed doors have made a great first impression and that the quality stood out straight away.
It’s wonderful to know the ordering process felt smooth, the delivery updates were clear, and that our delivery driver was helpful on the day.
We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
The delivery driver was fantastic and…
The delivery driver was fantastic and delivered with care, he went above and beyond.
12 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Victoria,
Thank you so much for your wonderful review. We’re delighted to hear that your delivery driver made such a positive impression and went above and beyond to ensure your order arrived with care.
We’ll make sure your kind words are passed on to the team and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Amazing service
Amazing service . Very polite and approachable. Would definitely recommend. Door quality is more than what I paid for . Will definitely buy from them again . Thanku
11 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning,
Thank you so much for your wonderful review. We’re delighted to hear that you found our service polite, approachable, and great value for money. Knowing that the door quality exceeded your expectations truly means a lot to us. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
A second delivery from Deanta which was…
A second delivery from Deanta which was as excellent as the first.
From Katie who answered my queries to the transport manager who was able to accommodate my delivery time and the driver who was polite and helpful.
Deanta have a very professional approach to their customers and as a result deliver excellence as standard.
Thank you.
6 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Adrian,
Thank you so much for leaving such a thoughtful review. We’re delighted to hear that your second delivery with Deanta was just as excellent as the first. It’s wonderful to know that Katie, our transport manager, and your driver all played a part in making your experience smooth and positive.
We take great pride in delivering a professional service from start to finish and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Shocking attitude from the first…
Shocking attitude from the first delivery driver (there ended up being 2). Delivery was described as delivery to the ground floor and not more than 10m from the front door and this was confirmed by the logistics team when being booked in. My reality was the driver refused to help me carry them in meaning they would have been left outside on a pallet in the rain. I had no choice to refuse the doors as couldn’t risk them getting destroyed. The driver had already unloaded them off onto my drive but proceeded to asked me for help to reload them! I refused as he had earlier. I then got a cancellation email stating that the delivery was unsuccessful because I wasn’t available to assist which complete lies as well as infuriating. The driver couldn’t reload the doors himself so they sent another driver to help him (2.5 hrs after the initial delivery). The second driver was a gentleman and offered to complete the delivery whilst the first driver sat back and watched. Eventually got the service promised and paid for but not without a morning of sever stress.
5 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon Paul,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were dissatisfied with your delivery experience and appreciate you bringing your concerns to our attention.
We understand there was frustration surrounding the delivery expectations on the day, and we regret any inconvenience caused as a result. We are pleased that the delivery was ultimately completed and appreciate the professionalism demonstrated by our drivers throughout the process.
Following your feedback, we have reviewed the communication surrounding this order internally to ensure delivery expectations are made as clear as possible going forward.
Kindest Regards,
The Deanta Team
Absolutely delighted with the doors I…
Absolutely delighted with the doors I ordered, although doors were supplied from a local main timber company not directly from Deanta.
I bought 4 Montreal light grey oak doors and the quality really surprised me how good they actually are, the chippy who fitted doors said they were the best quality doors he has ever fitted.
5 maja 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Gary,
Thank you so much for your brilliant feedback. We’re absolutely delighted to hear how pleased you are with your Montreal Light Grey doors. It’s fantastic to know the quality exceeded your expectations.
Hearing that your carpenter described them as the best doors he’s ever fitted is truly wonderful. We take great pride in the craftsmanship behind our products and appreciate you taking the time to share such kind words.
Kindest Regards,
The Deanta Team
Avoid buying from denta door suppliers
Avoid buying from denta door suppliers. Really bad service from delivery driver won't even help me put the under shelter left outside in the rain.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Samad,
Thank you for your feedback, and we’re very sorry to hear about your recent delivery experience. This is not the level of service we aim to provide.
We understand how frustrating it must have been, especially with multiple doors involved, and we apologise that this was not handled properly.
We will be sure to pass your feedback onto the necessary teams to ensure this can be rectified going forward.
Kindest Regards,
The Deanta Team
Absolutely first class
Absolutely first class. Great product, beautiful quality, good trimming alliance (much bigger than the competition), reasonable prices, fast delivery, well packaged, good driver, arrived in perfect condition. 10/10. My only suggestion is to also offer frosted glass.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon John,
Thank you so much for the fantastic review. We're delighted to hear that the quality, sizing, packaging, delivery, and overall experience all hit the mark for you.
We appreciate your feedback regarding the frosted glass and will be sure to pass this on when it comes to expanding our range.
Thanks for taking the time to share your experience.
Kindest Regards,
The Deanta Team
Don't buy
Don't buy
Terrible company
Terrible products
Terrible service
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Sam,
This review does not reflect the standard Deanta operates to.
Deanta works solely through approved stockist partners, who manage orders and transactions according to their own processes and requirements. As such, decisions relating to orders are made at stockist level.
Feedback is reviewed as part of our ongoing quality checks, and we continue to work with our partners to maintain consistent standards across the network.
Kindest Regards,
The Deanta Team
Deanta were brilliant
Deanta were brilliant. Great service,(again) Great product.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Christopher,
Thank you so much for your lovely review. We're delighted to hear you had another great experience with us and that you're happy with the product. We really appreciate you being a returning customer.
Kindest Regards,
The Deanta Team
Odpowiedź od Deanta UK
Good Morning Tommy,
Thank you so much for your review. We’re delighted to hear you had a great experience with our delivery driver. We’ll be sure to pass your kind words along to the team.
Kindest Regards,
The Deanta Team
Great delivery
Delivery when it finally happened was great.
The mistake was buying from Buildworld... big mistake.
Delivery guy was brilliant, any doors I need I'll buy direct now I know about them.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Andy,
Thank you for your kind feedback. We're really pleased to hear that the delivery itself went smoothly and that our driver made a great impression. We’re sorry to learn that your experience with the stockist caused frustration along the way.
We appreciate you taking the time to share and look forward to assisting you further in the future.
Kindest Regards,
The Deanta Team
Fantastic experience with Deanta
Fantastic experience with Deanta, ordered my doors on Monday delivery was arranged for Wednesday and got an email to say they would be delivered between 10 and 12 and the driver phoned to say he was 5 minutes away. Very friendly delivery driver.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Afternoon George,
Thank you so much for your fantastic review. We’re delighted to hear that your experience with us was smooth from start to finish. It’s great to know your delivery was arranged quickly, arrived exactly within the promised time window and that our driver made everything even easier with a call ahead.
We really appreciate you taking the time to share your feedback and we’re thrilled you’re happy with both the service and the delivery. Enjoy your new doors.
Kindest Regards,
The Deanta Team
Your driver went over & beyond what I…
Your driver went over & beyond what I expected him to do, he singly handed carrier all 15 of my solid Oak doors into my garage for me…. A big credit to the company!!
20 marca 2026
Opinia niezależna
Odpowiedź od Deanta UK
Good Morning Miles,
Thank you so much for your fantastic review. We’re delighted to hear that your driver went above and beyond for you. Carrying all 15 solid oak doors into the garage single‑handedly is no small task, and he’ll be thrilled to know his hard work made such a positive impression.
He truly is a credit to the team, and we really appreciate you taking the time to share your experience. We will be sure to pass your kind words onto him.
Kindest Regards,
The Deanta Team
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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