I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Zobacz więcej
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Zobacz więcej
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Dane kontaktowe
Donald Lynch Boulevard 220, 01752, Marlborough, Stany Zjednoczone
- dcu.org
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Denise
Denise, help me a lot for my refinance and she is very polite to answer and help very depth of a problems. truly apricate and loved to get assist more in future if needed.
Your organization is professional
Your organization has always been professional and taken care of any needs i have with banking or questions i have needed answered
Savannah was extremely helpful…
Savannah was extremely helpful professional and considerate. As a new member she coved the next steps in my loan process and all possible payment options. I know what to expect next and I feel confident moving forward with my loan process. Customer service was outstanding and I also feel confident recommending DCU
Soumil I am pleased with your…
Soumil I am pleased with your assistance,thank you
Sanji is extremely professional and…
Sanji is extremely professional and friendly every time I come in. Perhaps most impressive is that if all the people he meets, he remembers my name. Outstanding employee!
Agent Perry made my day!
Agent Perry was very courteous and efficient. She answered all my questions and kept my hold times very brief. She definitely made my loan experience a great one!
Excellence!!
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person at a local branch everyone is so very helpful. Keep up the excellent work for all of the Customer Service Staff employees. Have a wonderful day Lorraine
Spoke to Natasha
Spoke to Natasha. Was very patient and detailed with my request. Got the sense that she really takes pride in her work and really wants to help
Jada was amazing
Jada was amazing! Helped me with all of my issues and answered all of my questions. Dcu is an amazing bank and I truly appreciate them.
Dispute Transaction
The representative Tiffany actually handle my situation with concerned and went well above making sure the problem was handle with care. Thank you DCU
Kerry was very very helpful
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home. Me and my spouse and some friends have been using DCU for a few years now and this is exactly why we will continue to do so, 😄
Britney was amazing
Britney was amazing! She took the time to explain to me something I didn’t understand from the app and was incredibly patient and kind! She went above and beyond to make sure I knew everything I needed to know. Very happy with the service, thank you!
Yes I spoke to Odette and she was very…
Yes I spoke to Odette and she was very helpful and patient customer service, she gide and help me solve my problem .thank Odette for your help
She help me a lot
She help me a lot , you should promote her or give her raise or something
DCU is the best.Inever have had bad…
DCU is the best.Inever have had bad service in person or online .Everybody is always smiling and happy.
Customer service is very good they…
Customer service is very good they explain everything we needed
Representative was very helpful and…
Representative was very helpful and answered all my questions in detail. Very knowledgeable and pays attention to your question.
great customer service
the staff helped me swiftly and efficiently with my questions and problems!
She is very helpful and quick
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








