I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Zobacz więcej
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Zobacz więcej
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Dane kontaktowe
Donald Lynch Boulevard 220, 01752, Marlborough, Stany Zjednoczone
- dcu.org
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bharati Shah helped my son to get a…
Bharati Shah helped my son to get a loan and she explained so good to us
Shawna was the best
Shawna was the best. She went above and beyond for me and answer questions where I understand the process I needed to do to the T. Even gave me information I didn’t know about branches around me that could help me out. Can’t thank her enough
Marvin at the check in desk made this a…
Marvin at the check in desk made this a pleasant experience for me. I needed to withdraw some cash and did not have the ATM card with me. However, he handled the situation flawlessly and even faster than anyone standing at the atms.
Excellent Customer Service
Customer satisfaction
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really appreciate all your hard work and dedication.
Very good assistance
Very good assistance, I really liked her performance, thank you Odalisa
DCU has always provided excellent…
DCU has always provided excellent customer service and helped me attain my financial goals. Pleasant, helpful and quick turnaround on loan applications. Today I spoke with Steven and he was attentive, thorough and very helpful explaining the next steps in my loan application process. Always a positive experience with DCU!
Excellent communication by Geetha on…
Excellent communication by Geetha on Auto loan.
Jennifer was very knowledgeable and…
Jennifer was very knowledgeable and very patient. Assisted me with making a free payment to my loan using speedpay. Also, made me aware of opening a new checking account.
I had a great experience with DCU’s…
I had a great experience with DCU’s customer service. The representative was friendly, patient, and took the time to answer all of my questions clearly. They made the process easy and made sure all of my concerns were resolved. I really appreciate the excellent support and professionalism. Thank you for providing such outstanding customer service!
He help me to fix all the accounts and…
He help me to fix all the accounts and my digital account because I am going to use DCU he help me with my app accounts he did a great job.
Sofia was so helpful and took a lot of…
Sofia was so helpful and took a lot of time to help me. Thanks!
Andrea and team super helpful and professional
Andrea was incredibly helpful submitting and processing our auto loan over the phone while driving home from the dealership. I had everything approved, signed and uploaded within 30 minutes for the loan team to finalize my financing within an hour.
Imma was quick polite and professional.
Imma was quick polite and professional.
Excellent service
She was polite, helpful, and took the time to answer my questions. I was not rushed at all.
Very professional
Very professional, very quick and even increased my loan last minute when the vehicle I got was a little newar
Everything was great
Everything was great, the interaction with Tanika and her way of explaining everything to me, I liked it, she had a lot of patience. It was one of my best telephone experiences
She took time to answer my question…
She took time to answer my question walking it down and then told me about the checking account where I could benefit from opening up in a free tax and 0.5 interest rate
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








