Daysoft Contact Lenses Recenzje 

1960
Wynik TrustScore: 4 na 5

4,0

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Oceniono na 1 z 5

Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the p... Zobacz więcej

Oceniono na 5 z 5

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've used Daysoft infrequently as I usually stick with my hard gas permeable lenses. I only occasionally use soft daily contacts. Daysoft is by far the cheapest and best quality soft dailies that I kn... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca soczewek kontaktowych

Napisane przez firmę

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(1960)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 117

Napisz recenzję
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Oceniono na 5 z 5

Great service and product

Delivery very quick, Lenses are very lightweight and really comfortable. I have previously purchased lenses through my optician but found them thicker and uncomfortable and also more expensive.
I am a returning customer and will continue to order from Daysoft.

9 kwietnia 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Bev
Thank you for your Review, I will let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Oceniono na 5 z 5

Easy reordering process

Really easy to reorder via the website, discount and payment options clearly shown. The order was confirmed immediately followed by notification of shipping confirmation within an hour from original order.

3 kwietnia 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Iain,
Thank you for your review.
It is very much appreciated.
Kind Regards, Claire, Customer Care

Oceniono na 1 z 5

These lenses are cheap but very…

These lenses are cheap but very dangerous. They have damaged my corneas after they dried out my eyes and the lens fractured and shattered and scratched my cornea. They simply do not let enough oxygen through and caused such strain on my eye that they developed near-ulcers - which are huge swellings around the edge of the lens area that almost burst into ulcers. Cheap and certainly nasty.

I stoped using them and my eyes are absolutely ruined. They are so sensitive that I can’t go out in the sun and I really hope they heal. This is disgraceful. Other people are reporting irreversible damage being caused. Read other reviews.

I've bought thousands of your lenses, so please don't try that denial. Every optician that I have spoken to have had nothing good to say about the standard of your lenses and the lack of gas permeability is one of the first things they say. They also say that you will not reveal what your lenses are actually made of. And just because you get a license in the UK, it means nothing any more. My eyes are the evidence of the damage they can cause. They should only be worn for short periods of time. Hardly suitable or fit for purpose.

26 marca 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Hi,
We have no record of you ever having purchased our contact lenses. Please post on Trust Pilot or send your contact information to me so we can investigate your posting details. Alternatively, please send me the contact details of your optician so we can investigate. To put your mind at rest; our contact lenses provide all the oxygen your eyes require, are regulated to international standards and are produced in the UK to highest quality standards. Over 1 billion have been successfully sold via a combination of direct to wearer supply and via opticians.
We look forward to hearing from you. Thank you,
Kind regards,
Janice, Customer Care

Oceniono na 5 z 5

Nearly 20 years and still happy

Just love daysoft. Been with them for as long as I've been wearing contacts. Various times over the years I've been tempted to try competitors, often two or three times the price. Always come back to daysoft for comfort, quality, service and price. Always deliver on time, safely and securely. The comfort for me isn't better anywhere else. Highly recommend, thanks Daysoft.

28 marca 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Rob,
Thank you for your review.
It is very much appreciated.
Kind Regards, Claire, Customer Care

Oceniono na 1 z 5

Delivered my order to the wrong address…

Delivered my order to the wrong address and will not not arrive for a critical date. Second order they have unsuccessfully delivered. Customer service team unhelpful and unapologetic.

24 marca 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Eric
We have no record of an order in your name but please contact yourteam@daysoft.com with your order details so we can investigate.
Kind regards, Sandra, Customer care.

Oceniono na 1 z 5

Daysoft deception

I've been a customer of daysoft lenses for 20+ years and that's not an exaggeration. I remember years ago, seeing the daysoft lenses website and reading about Ron Hamilton, the creator and founder of daysoft lenses and how he was bringing contact lenses to the masses at an affordable price so we were no longer getting ripped off by high street stores. I loved the fact that I could get my daily lenses at a reasonable cost, delivered to my door by a company, who I thought was not money hungry and genuinely cared about the eye health of it's customers.
Where do I go from here? I'm at a loss, I'm disappointed and disenchanted and honestly annoyed. It started with Brexit and all of a sudden, I was being charged 1/3 extra of the cost of the lenses for delivery because I lived in Ireland. I emailed daysoft but nothing could be done about the delivery costs. A few months later, daysoft EU was born and now I could get my lenses again from daysoft without paying the exorbitant delivery costs (because of Brexit, as I was told by daysoft). Happy Days I thought, Yippee!! Now I can finally afford my lenses again (God! Thank u, the weight off my mind, I'm on a tight budget and I couldn't afford the additional delivery costs )little did I know, I was being led into a false sense of security and now the delivery charges are back up so a monthly supply of daysoft lenses including delivery now costs me just under €30 and my contacts will take 7-10 days to arrive. I can get monthly contact lenses delivered to my door in 2 days and they'll cost less than what daysoft are charging so why would I bother? And what really annoys me and leaves me fuming is that when I google daysoft EU lenses, apparently they are available for about a fiver for 30 lenses (I have the screenshots if any of u r interested) but when u click into the website and add your address, the price of the lenses has magically doubled? So explain that one to me, Daysoft, I'd love to hear your explanation about why you are advertising your lenses on daysoft EU for €4.99 a month but once I put in my Irish address, somehow the price has more than doubled? I'll be more than happy to send you the screenshots of the €4.99 price on your EU website when you google daysoft lenses

22 marca 2025
Opinia niezależna
Oceniono na 5 z 5

The lenses are great and affordable

The lenses are great and affordable, have been using them for 4 years and the customer service is outstanding!
I had a delayed order -probably due to postal issues but I had no data at the time- and they immediately sent an express delivery pair of boxes to arrive in time for my trip.
Fantastic company!

12 marca 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Angela,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Oceniono na 5 z 5

Been happily using Daysoft Silk for…

Been happily using Daysoft Silk for over 11 years now. Great price, great lenses and delivered direct to my door.

24 lutego 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Richard,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Oceniono na 5 z 5

They dont dry up in a few hours…

Honestly very happy with these daily contacts, they don't dry up on me in a few hours like other brands do and I got 2 months worth and were a bit cheaper to buy then my usual brand!!
Will be sticking with these, value for money , simple packaging, less waste , maybe a little fiddly to open but worth every penny.

5 marca 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Susan,
Thank you for your review. We much appreciated it. You can review our pack opening video by copying and pasting the link below into your browser, and hopefully this will assist you. If you prefer you can contact us at yourteam@daysoft.com
http://daysoftvideos.com/
Kind Regards, Janice Customer Care.

Oceniono na 5 z 5

Top lenses!

I first tried Daysoft lenses about 3 years ago after seeing an advert on the underground. I have used them ever since and have not been disappointed.
The lenses are comfortable and I can wear them all day.
I really cannot relate to some critical reviews here. In 3 years I have never experienced any problems with delivery, the lenses, the solution in which the lenses are held or the packaging.
In fact I applaud the packaging which is minimal and yet 100% effective, so less waste.
Summary: inexpensive but does the job well.

3 marca 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Beck,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Oceniono na 2 z 5

Price increase and charge for delivery.

Price increase and charge for delivery.
These were the best lenses 7-8years ago until they reduced the packaging and made the little plastic containers tiny. Some come out of the blister pack dry as there is a serious lack of saline in each tray now.
Bring back the old packaging and stop blaming it on reducing plastic when it's really reducing your own costs.

6 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

Not what they were

Been using them for years. Absolutely have to change them at 10 - 12 hours maximum so need to take your specs if you’re going to be out late.
Fairly frequent incidents of lenses coming out of the carton damaged and more difficult than others to extract.
All this was acceptable given how inexpensive they were: cheap enough to bin a dodgy lens without worrying. Unfortunately the price has increased exponentially over the last two years and they non longer represent the same value for money. You can now buy lenses that are easier to extract and have a range of sizes and curve as well as power for not much more money.
Shop around.

16 lutego 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear John,
From the information you provide we cannot trace your Lot numbers. Please contact us directly at yourteam@daysoft.com, we are here to help.
Kind regards
Janice Customer Care

Oceniono na 5 z 5

Very happy

Easy to order. Excellent value and minimal packaging.

15 lutego 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Arzu,
Thank you for your Review, I will let the Team know.
Kind Regards,
Elijah, Customer Care.

Oceniono na 5 z 5

Been a long time user of daysoft…

Been a long time user of daysoft (probably 5+years). I used to order through my parents and recently moved and started to order for myself. Great lenses and cheap. On my first subscription order the postman delivered to the wrong address but I spoke with Elijah from customer service earlier today and they very quickly approved a replacement. Great service with prompt replies. I’ll probably change this if they don’t end up coming but knowing their track record, I have little doubt. Will continue ordering

10 lutego 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Hi, Thank you for your review.
We much appreciated it.
Kind Regards, Janice, Customer Care.

Oceniono na 5 z 5

Good contact lenses for a fair price

Good contact lenses for a fair price. Been happy with them for 5 years.

7 lutego 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Mama,
Thank you for your review.
Your comments are very much appreciated.
Kind Regards, Claire, Customer Care

Oceniono na 5 z 5

Great service

Great service, prices and quick delivery. Website is easy to use and I like that the pods are compact.

30 stycznia 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear James,
Thank you for your review.
We much appreciate it.
Kind Regards, Claire, Customer Care

Oceniono na 5 z 5

This company is great

This company is great, quick and prompt delivery and a great price.

We have a repeat prescription that always arrives on time , very happy with our contact lenses

5 lutego 2025
Opinia niezależna
Logo Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses

Dear Taylor,
Thank you for your review.
We much appreciate it.
Kind Regards, Claire, Customer Care

Oceniono na 2 z 5

Daysoft increasing the price and cherry on the cake, the shipping is no longer free?

l am a regular customer with Daysoft.
l got in touch with them to inform them that things are not improving:

Unfortunately l can see that the company is visibly increasing the price of the contact lens from £8.32 in May 2024 (Box 32 lenses), £8.64 a box in Oct 2024, £ 8.96 in January 2025. They are increasing the price and cherry on the cake, the shipping is no longer free, disappointingly it is £1.99. How could this be possible?

Hence time passes and Daysoft instead awarding fidelity customers, makes their customers spending more money, seriously?
Does this mean Daysoft is looking to lose regular customers?
Best wishes.

25 stycznia 2025
Opinia niezależna

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