Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Zobacz więcej
Reakcja na opinię
I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... Zobacz więcej
Reakcja na opinię
I've used Daysoft infrequently as I usually stick with my hard gas permeable lenses. I only occasionally use soft daily contacts. Daysoft is by far the cheapest and best quality soft dailies that I kn... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.
Dane kontaktowe
Livingstone Boulevard 5, G72 0BP, Blantyre, Zjednoczone Królestwo
- 01698714895
- CustomerCare@daysoft.com
- daysoft.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service and product
Delivery very quick, Lenses are very lightweight and really comfortable. I have previously purchased lenses through my optician but found them thicker and uncomfortable and also more expensive.
I am a returning customer and will continue to order from Daysoft.

Odpowiedź od Daysoft Contact Lenses
Easy reordering process
Really easy to reorder via the website, discount and payment options clearly shown. The order was confirmed immediately followed by notification of shipping confirmation within an hour from original order.

Odpowiedź od Daysoft Contact Lenses
These lenses are cheap but very…
These lenses are cheap but very dangerous. They have damaged my corneas after they dried out my eyes and the lens fractured and shattered and scratched my cornea. They simply do not let enough oxygen through and caused such strain on my eye that they developed near-ulcers - which are huge swellings around the edge of the lens area that almost burst into ulcers. Cheap and certainly nasty.
I stoped using them and my eyes are absolutely ruined. They are so sensitive that I can’t go out in the sun and I really hope they heal. This is disgraceful. Other people are reporting irreversible damage being caused. Read other reviews.
I've bought thousands of your lenses, so please don't try that denial. Every optician that I have spoken to have had nothing good to say about the standard of your lenses and the lack of gas permeability is one of the first things they say. They also say that you will not reveal what your lenses are actually made of. And just because you get a license in the UK, it means nothing any more. My eyes are the evidence of the damage they can cause. They should only be worn for short periods of time. Hardly suitable or fit for purpose.

Odpowiedź od Daysoft Contact Lenses
Nearly 20 years and still happy
Just love daysoft. Been with them for as long as I've been wearing contacts. Various times over the years I've been tempted to try competitors, often two or three times the price. Always come back to daysoft for comfort, quality, service and price. Always deliver on time, safely and securely. The comfort for me isn't better anywhere else. Highly recommend, thanks Daysoft.

Odpowiedź od Daysoft Contact Lenses
Delivered my order to the wrong address…
Delivered my order to the wrong address and will not not arrive for a critical date. Second order they have unsuccessfully delivered. Customer service team unhelpful and unapologetic.

Odpowiedź od Daysoft Contact Lenses
Daysoft deception
I've been a customer of daysoft lenses for 20+ years and that's not an exaggeration. I remember years ago, seeing the daysoft lenses website and reading about Ron Hamilton, the creator and founder of daysoft lenses and how he was bringing contact lenses to the masses at an affordable price so we were no longer getting ripped off by high street stores. I loved the fact that I could get my daily lenses at a reasonable cost, delivered to my door by a company, who I thought was not money hungry and genuinely cared about the eye health of it's customers.
Where do I go from here? I'm at a loss, I'm disappointed and disenchanted and honestly annoyed. It started with Brexit and all of a sudden, I was being charged 1/3 extra of the cost of the lenses for delivery because I lived in Ireland. I emailed daysoft but nothing could be done about the delivery costs. A few months later, daysoft EU was born and now I could get my lenses again from daysoft without paying the exorbitant delivery costs (because of Brexit, as I was told by daysoft). Happy Days I thought, Yippee!! Now I can finally afford my lenses again (God! Thank u, the weight off my mind, I'm on a tight budget and I couldn't afford the additional delivery costs )little did I know, I was being led into a false sense of security and now the delivery charges are back up so a monthly supply of daysoft lenses including delivery now costs me just under €30 and my contacts will take 7-10 days to arrive. I can get monthly contact lenses delivered to my door in 2 days and they'll cost less than what daysoft are charging so why would I bother? And what really annoys me and leaves me fuming is that when I google daysoft EU lenses, apparently they are available for about a fiver for 30 lenses (I have the screenshots if any of u r interested) but when u click into the website and add your address, the price of the lenses has magically doubled? So explain that one to me, Daysoft, I'd love to hear your explanation about why you are advertising your lenses on daysoft EU for €4.99 a month but once I put in my Irish address, somehow the price has more than doubled? I'll be more than happy to send you the screenshots of the €4.99 price on your EU website when you google daysoft lenses
The lenses are great and affordable
The lenses are great and affordable, have been using them for 4 years and the customer service is outstanding!
I had a delayed order -probably due to postal issues but I had no data at the time- and they immediately sent an express delivery pair of boxes to arrive in time for my trip.
Fantastic company!

Odpowiedź od Daysoft Contact Lenses
Been happily using Daysoft Silk for…
Been happily using Daysoft Silk for over 11 years now. Great price, great lenses and delivered direct to my door.

Odpowiedź od Daysoft Contact Lenses
They dont dry up in a few hours…
Honestly very happy with these daily contacts, they don't dry up on me in a few hours like other brands do and I got 2 months worth and were a bit cheaper to buy then my usual brand!!
Will be sticking with these, value for money , simple packaging, less waste , maybe a little fiddly to open but worth every penny.

Odpowiedź od Daysoft Contact Lenses
Top lenses!
I first tried Daysoft lenses about 3 years ago after seeing an advert on the underground. I have used them ever since and have not been disappointed.
The lenses are comfortable and I can wear them all day.
I really cannot relate to some critical reviews here. In 3 years I have never experienced any problems with delivery, the lenses, the solution in which the lenses are held or the packaging.
In fact I applaud the packaging which is minimal and yet 100% effective, so less waste.
Summary: inexpensive but does the job well.

Odpowiedź od Daysoft Contact Lenses
Price increase and charge for delivery.
Price increase and charge for delivery.
These were the best lenses 7-8years ago until they reduced the packaging and made the little plastic containers tiny. Some come out of the blister pack dry as there is a serious lack of saline in each tray now.
Bring back the old packaging and stop blaming it on reducing plastic when it's really reducing your own costs.
Not what they were
Been using them for years. Absolutely have to change them at 10 - 12 hours maximum so need to take your specs if you’re going to be out late.
Fairly frequent incidents of lenses coming out of the carton damaged and more difficult than others to extract.
All this was acceptable given how inexpensive they were: cheap enough to bin a dodgy lens without worrying. Unfortunately the price has increased exponentially over the last two years and they non longer represent the same value for money. You can now buy lenses that are easier to extract and have a range of sizes and curve as well as power for not much more money.
Shop around.

Odpowiedź od Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses
Been a long time user of daysoft…
Been a long time user of daysoft (probably 5+years). I used to order through my parents and recently moved and started to order for myself. Great lenses and cheap. On my first subscription order the postman delivered to the wrong address but I spoke with Elijah from customer service earlier today and they very quickly approved a replacement. Great service with prompt replies. I’ll probably change this if they don’t end up coming but knowing their track record, I have little doubt. Will continue ordering

Odpowiedź od Daysoft Contact Lenses
Good contact lenses for a fair price
Good contact lenses for a fair price. Been happy with them for 5 years.

Odpowiedź od Daysoft Contact Lenses
Very comfortable lenses delivered…
Very comfortable lenses delivered quickly at a good price.

Odpowiedź od Daysoft Contact Lenses
Great service
Great service, prices and quick delivery. Website is easy to use and I like that the pods are compact.

Odpowiedź od Daysoft Contact Lenses
This company is great
This company is great, quick and prompt delivery and a great price.
We have a repeat prescription that always arrives on time , very happy with our contact lenses

Odpowiedź od Daysoft Contact Lenses
Daysoft increasing the price and cherry on the cake, the shipping is no longer free?
l am a regular customer with Daysoft.
l got in touch with them to inform them that things are not improving:
Unfortunately l can see that the company is visibly increasing the price of the contact lens from £8.32 in May 2024 (Box 32 lenses), £8.64 a box in Oct 2024, £ 8.96 in January 2025. They are increasing the price and cherry on the cake, the shipping is no longer free, disappointingly it is £1.99. How could this be possible?
Hence time passes and Daysoft instead awarding fidelity customers, makes their customers spending more money, seriously?
Does this mean Daysoft is looking to lose regular customers?
Best wishes.
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