Data Conversion Laboratory Recenzje 

162
•
Wynik TrustScore: 5 na 5

4,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

DCL is very professional, and they have also always been courteous and helpful to me in the production of several eBooks for our indie publishing firm over several years. They do accurate and prompt e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As a publisher of awesome literature for kids we boast about flawless stories. We chose DCL and Devorah Ashlem for our publishing needs because of the incredible service they provide. Even post the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We've worked with DCL for several years, both on content conversion projects and when using Harmonizer. They're incredibly knowledgeable, professional, and do great work. I've been very happy with eve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

DCL employees really go above and beyond (specifically, Howard, Kajal, and Sergey)! We are new to this work, and they always answer our extensive questions with patience and in a timely manner. If the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi dla biznesu

Informacje przekazane przez różne źródła zewnętrzne

Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses organize and structure data and content for modern technologies and platforms. With expertise across many industries including publishing, life sciences, government, manufacturing, technology and professional organizations, DCL uses its advanced technology and U.S.-based project management teams to solve the most complex conversion challenges securely, accurately and on time. Your content---transformed, validated, enriched.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

162 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(162)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
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Oceniono na 5 z 5

Mary Jane Lopez and her Exceptional Customer Care

Mary Jane Lopez was at it again - giving the best and most supportive customer assistance possible. She helped me navigate a complex technical issue with my independent publisher, and stood with me until it was resolved. And, it was resolved, because Jannie had presented the correct information and guidance. Grateful for her always-there, beyond the sale, customer support.

3 sierpnia 2021
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Agreed, Santo – we're grateful for Jannie too! And Data Conversion Laboratory is grateful for your business with us and for your very kind feedback. Many thanks on behalf of the EPUB team.

Oceniono na 5 z 5

Magnificent product support!

I had problems with the file DCL supplied, but they were not DCL's fault. The software of the distributor I was uploading to rejected the file. In the end, I tried one last time, and the software accepted the exact same file.
Given that experience, I learned a lot about DCL's product support. It was WONDERFUL! My questions were answered very quickly - usually within a couple of hours. DCL tested and retested the file to make sure it was up to standards. The experience was very enlightening.
I recommend Data Conversion Laboratory with no reservation. I am glad I had this experience.

16 lipca 2021
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Thank you for your very kind and thorough review, George! We're delighted to help you with eBook conversion.

Oceniono na 5 z 5

DC Lab is outstanding to work with

DC Lab is outstanding to work with. They have done a number of professional eBook conversions for us over several years, always at a very fair and reasonable fee. I highly recommend them for your next project.
John R. Spencer
Publisher
DeerValePublishing

25 maja 2021
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

We're glad to hear that, John! Thank you for your kind review and recommendation – it's an honor to work with you.

Oceniono na 5 z 5

It is ALWAYS a pleasure to work with…

It is ALWAYS a pleasure to work with Mary Jane! She is always pleasant and seeks to understand what it is that I need while explaining the things I don't understand.

6 kwietnia 2021
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

We agree - she's great! :o) Thank you so much. On behalf of Mary Jane and the EPUB team, we appreciate your continuing relationship with Data Conversion Laboratory.

Oceniono na 5 z 5

Evaluation of a customer for more than 10 years

People working in Data Conversion Laboratory are polite, very effective, punctual. The fees are right.

2 stycznia 2021
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Odpowiedź od Data Conversion Laboratory

Many thanks – your kind words and your longtime relationship with Data Conversion Laboratory are certainly appreciated! We are glad to have you as a client.

Oceniono na 5 z 5

Out of The Ashes. I had a book published through a…

I had a book published through a publisher in 1988 after it went out of print and the publisher closed her business she recommended I self publish and put it out as an ebook. I have to tell you I am not a tech person at all. I still struggle opening attachments to emails. I can’t remember how I discovered Data Conversion Labs... it must have been Devine intervention! But Mary Jane Lopez took on the assignment and my book Was republished with her guidance and the folks at Kindle, IBooks and Nook it became a reality. Now here we are in 2020. My second book which is a continuation of the first is about to be published. It was so comforting to have Mary there to help me again. Of course I have forgotten everything as it’s been 7 years since that last publication. She is the most patient, helpful and caring person. I still am not at all techy and she walked me through everything. I definitely recommend Data Conversion Labs.

29 grudnia 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

On behalf of Mary Jane (we agree about her!) and the EPUB team, thank you for your kind and thorough review, Nancy. We at Data Conversion Laboratory appreciate your continuing relationship with us and are glad we can be a part of your publishing adventure.

Oceniono na 5 z 5

Exceptional service!

I've used DCL to convert book files to epub and mobi for years now. They are wonderful to deal with, and the service is always quick and well-priced. I can't recommend them highly enough!

23 grudnia 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

So glad to hear that, K! We at Data Conversion Laboratory are always happy to help with EPUB and MOBI. Your review is much appreciated.

Oceniono na 5 z 5

Excellent Client Service

I am pretty new to SPL's and working with Howard and Sergey, I learned so much information. They were patient and very informative. We ran into an issue (our fault) and they immediately diagnosed the problem and resolved within a day. It's nice knowing we have such a great ally! Keep up the great work!

14 grudnia 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Many thanks for your kind words, Dan! Data Conversion Laboratory is always happy to assist with Structured Product Labeling. On behalf of our SPL team, thank you and we hope to be of service again soon.

Oceniono na 5 z 5

Top notch

DCL does a terrific job wrangling our difficult-to-standardize publication into a usable XML format for upload into a searchable database used across our enterprise. They are very responsive in fixing small glitches that inevitably happen, mostly due to publication complexity at our end. The resulting database has become "mission critical" for our organization, so we are glad we can count on DCL for quality and timeliness. They are truly top-notch.

30 listopada 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Thank you for your very nice, very thorough review, Charlotte! Data Conversion Laboratory is happy to help and proud to be a continuing part of your XML conversion processes.

Oceniono na 4 z 5

The webinar I attended was interesting

The webinar I attended was interesting, and the experts were engaging.

16 listopada 2020
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Odpowiedź od Data Conversion Laboratory

Thanks, Julia, we're glad you enjoyed it! You're welcome to drop us a line at info@dclab.com to let us know what you'd like to see in a future webinar on metadata or another topic of interest.

Oceniono na 5 z 5
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Odpowiedź od Data Conversion Laboratory

Great keyword, Mark! Data Conversion Laboratory is proud to provide content services for medical and scientific publishing, and we thank you for your review.

Oceniono na 5 z 5

Great mentoring from knowledgeable…

Great mentoring from knowledgeable industry veterans that share insights and best practices, which is quite worthy of the time investment.

12 listopada 2020
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Odpowiedź od Data Conversion Laboratory

We're very glad to hear that, Laurene! Thank you for the encouragement, and please feel free to view any recent webinars you'd like at https://www.dataconversionlaboratory.com/on-demand-webinars.

Oceniono na 5 z 5

Excellent presentations

Excellent presentations by knowledgeable people.

12 listopada 2020
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Odpowiedź od Data Conversion Laboratory

Your kind words are appreciated, Grant! Stay tuned for more Learning Series webinars from Data Conversion Laboratory and our wonderful partners.

Oceniono na 5 z 5

Very good series with timely topics and…

Very good series with timely topics and knowledgable speakers.

12 listopada 2020
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Odpowiedź od Data Conversion Laboratory

Thank you, Rebecca! Stay tuned for more, and in the meantime feel free to browse our webinar archive at https://www.dataconversionlaboratory.com/on-demand-webinars. We're always open to viewer's ideas for topics you'd like to see covered, too!

Oceniono na 5 z 5

LOVED your webinar on virtual events…

LOVED your webinar on virtual events featuring Darrell Gunter and Mark Gross!

12 listopada 2020
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Odpowiedź od Data Conversion Laboratory

Thanks, Jamie! Stay tuned for new Learning Series webinars that we and our partners are always working to bring you, and feel free to let us know at info@dclab.com if you have any ideas for a webinar topic you'd like to see.

Oceniono na 5 z 5

An effective conference

DCL did a great job in hosting the DITA Day event. Marianne and Brian were excellent moderators who made it easy to follow the discussions and learn the different perspectives of the speakers.

19 października 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Many thanks, Monica! We're very pleased to hear that and hope to see you at future events as well. Thank you for joining us at DITA Day!

Oceniono na 5 z 5

Excellent service

This is the third book that DCL converted for me into an eBook and I'm fully satisfied with the result. Excellent service, they were very flexible to last minute requests & changes... I recommend 100%.

14 października 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

That's fantastic, Vezendi! We're glad to help with your eBook conversions and we're delighted to see your very kind feedback.

Oceniono na 4 z 5

Large pdf to xml conversion project…

Large pdf to xml conversion project handled by DCL. DCL converted 44 complex book chapters to our required xml format in a timely manner with very few corrections needed. This is indicative of the way DCL works, their team processes content in a structured format that imports cleanly and gives the intended results. They work on a clearly defined schedule and deliver files when promised. I recommend DCL to anyone who works on the Silverchair platform as a good industry partner who understands the needs of the customer.

23 września 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Hi, Cheryl – on behalf of Beth and the team, thank you for another thorough and thoughtful review! You continue to be an appreciated client with Data Conversion Laboratory and we look forward to fulfilling your future STM content needs, XML conversion or otherwise.

Oceniono na 5 z 5

DCL Feedback

DCL (Beth Friedman and team) quickly and accurately converted a large amount of back content. They were able to troubleshoot and creatively resolve issues that arose throughout the process. We were kept informed with detailed status reports on a regular basis. DCL was a reliable partner in this project for our customer.

15 września 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

On behalf of Beth and the team, we appreciate your review, CJ! Data Conversion Laboratory is proud to provide XML-to-XML and related content specialties for STM publishers. Thank you for being a valued client!

Oceniono na 5 z 5

Excellent service from all

I received excellent service from all. Notably, Mary Jane, work was outstanding during all processes of Ebook conversion. Also, replying promptly and taking care of every comment.

24 lipca 2020
Opinia niezależna
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Odpowiedź od Data Conversion Laboratory

Thank you, Edna! Data Conversion Laboratory is always glad to provide eBook conversion and other content solutions for scholarly publishing. We appreciate your feedback.

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