Dash Media Productions LTD Recenzje 180

Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dash Media are great to work with and make everything so easy. They are really flexible and bend over backwards to help or to make things work for my company. The quality content and layouts for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They were really personal team who came out to meet us and get to know the business. We ended up with a website better than i could imagine and made the business look amazing. They were there to make... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A huge thank you to Reece, Amelia and the team at Dash Media for creating the website for my charity event, The Waterfall Challenge. They were brilliant to work with from start to finish, profes... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This company have let me down at every opportunity. A project started in November 2021 and is still not finished. I had to take them to small claims court (In September 2023), which I won, and still... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektowanie stron WWW
  2. Grafik
  3. Agencja interaktywna
  4. Agencja marketingowa
  5. Usługi SEO
  6. Agencja social media

Napisane przez firmę

Dash Productions is an award winning design agency specialising in bespoke websites. Our creative solutions are guided by key marketing principles, ensuring your company receives the business it deserves.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

180 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Oceniono na 5 z 5

First class service start to finish

First class service start to finish, Dash designed a website for my restaurant. They executed it to a standard higher than I personally expected and that’s not to say my standards aren’t high either.

Great job from them overall and always recommend them to anyone needing a website designing.

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hi Aarron! We genuinely love working with you and are really grateful for your feedback, thank you!

Dash Team

Oceniono na 5 z 5

Thanks DASH (Chris and Anthony) for a slick website

Right from the start Chris and Anthony have been fantastic. They understood the concept and the design I was looking for. DASH came well under the quotes I have had elsewhere yet didn't try to reduce my expectation, but actually exceeded it.

Chris and Anthony have been readily available and easy to work with and I would recommend DASH to any other company looking for a new or modified website.

Great work guys.

31 października 2023
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Odpowiedź od Dash Media Productions LTD

Hi Chris! Super appreciative of your wonderful feedback. Thank you for being a valued client!

Dash Team

Oceniono na 5 z 5

Highly recommend

I have been with dash media for 2 years now. They have made my bespoke website. They listened to exactly what I wanted, provided useful ideas of what would look good/what to avoid etc. I have complete control over the website, if I need anything changing or adding they are easy to contact, very responsive and reliable. I have complete trust in dash media, they provide a great service and I would recommend to anyone looking for a high end bespoke website design.

27 października 2023
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Odpowiedź od Dash Media Productions LTD

Hi Chris, it's reviews like this one that make everything we do so worthwhile! Thank you for taking the time to provide feedback and thank you for being such a valued client!

Dash Team

Oceniono na 5 z 5

Happy customer

Dash created my landscaping website and look after my Google listings and ads. The website brings in plenty of work and my clients tell me the site looks really good.

Shout out to Chris for everything you do mate. Thank you.

Thomas

Designer patios

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hey Thomas! Appreciate the wonderful feedback, thanks ever so much!

Dash Team

Oceniono na 5 z 5

5 star branding & web development

Although the journey took longer than planned, I’m delighted with the outcome of my new branding and web site. The whole image of my business has been elevated and I can confidently move forward with my growth plans

4 września 2023
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Odpowiedź od Dash Media Productions LTD

Hi Daley,

We are so happy to hear that we've elevated your online presence. This is our goal with each and every client and we are delighted you are happy. Thank you for your review.

Dash Team

Oceniono na 5 z 5

Great company

Great company
90% of my dealings are with Chris Muldowney and all I can say is top fella.
Any problems I have he is there to help.
Cheers Chris

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hi Stu! Thanks for your feedback, particularly about how helpful Chris is - not one to blow his own trumpet, but he is a top grafter and along with the rest of the team, really goes the extra mile for a client. It's a pleasure working with you!

Dash Team

Oceniono na 5 z 5

Always helpful and gets the job perfect…

Always helpful and gets the job perfect everytime

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hey George! Its a pleasure working with you. Thank you for your kind feedback!

Dash Team

Oceniono na 5 z 5

Delighted with our new e-commerce site

The team have worked with ourselves to develop our new e-commerce site from concept to going live earlier this year. We previously used an e-commerce site from a template using a domain company and found it had a number of limitations. During the build stage we were informed of different choices and we are delighted with the design and functionality. We also appreciate the guidance provided by our dedicated project manager and the web developers. The team have always found solutions to any requirements using their vast knowledge and experience and are always a phone call or email away. Reece has personally advised on how to run the site and we have found the customer experience on our new site has certainly made the checkout process more slick leading to more conversions. I would recommend Dash to anyone who is thinking about building a new site. Graham @ GB Kits Ltd

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hey Graham! We are delighted to be working with you and are really grateful for your feedback! We look forward to a long lasting partnership with GB Kits!

Dash Team

Oceniono na 5 z 5

Dash have made a really good website…

Dash have made a really good website for my roofing company. Been with them a few years now and Chris does a very good job for me and my company.

Many thanks,

James

Roofwise

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hi James!
We are super grateful that you took the time to leave feedback for us, we never take such kind comments like this for granted and are really thankful for having great clients like you!

Dash Team

Oceniono na 5 z 5

Top service from Chris & Dash

Dash, and Chris in particular have been great with me and helped my business get online. Chris is always on hand to help if I ever need something doing. I would not hesitate to recommend dash media

26 października 2023
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Odpowiedź od Dash Media Productions LTD

Hi Charles, we appreciate you taking the time to leave feedback and are delighted to know that you would recommend us in future.
Thank you

Dash Team

Oceniono na 5 z 5

Reece and the team know what they’re…

Reece and the team know what they’re doing. From our initial meeting the team knew what we were after and they delivered. To the refresh of our brand to the redesign of our website they have listened and supportive throughout. Couldn’t thank Dash enough!

3 września 2023
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Odpowiedź od Dash Media Productions LTD

Hi Josh,

A pleasure to work with you on https://www.babuls.co.uk, i will pass on your kind comments to Reece.

Oceniono na 1 z 5

Slap Dash.

After carefully reviewing Dash's proposal, cost, and timeline of 14-21 days, I proceeded with the project. However, the experience turned out to be a nightmare and reminiscent of Olive O'Brien.

I have saved numerous emails and screenshots of text message conversations as a backup, all of which were my attempts to uncover the root cause of the issues I was experiencing. I expressed my dissatisfaction repeatedly, urging them to double-check their work before sending it to me. It was shocking to see the same mistakes happening over and over again.

Based on my experience, the company initially offers a reasonable price and lead time that attracts customers to sign the contract and pay for their services. However, upon further engagement, it becomes evident that the actual costs are much higher, and the lead time is not a concrete estimate. Sometimes, the lead time can be indefinite, and it's impossible to determine how long a project will take. One of their employees even mentioned that certain projects never seem to end.

I decided to renew my contract with Dash because my site was incomplete, and I was unsure how to transfer it to another firm. I attempted to maintain a good relationship with them because I felt like I had no other options, but after a few months into the new contract, I had enough and decided to leave. I have since had my entire website rebuilt, which only took less than a week to complete at a fraction of the cost.

I faced a significant financial loss due to Dash, which included not just the cost of building but also the missed revenue opportunities during the peak months of my business.

I was surprised that I had to repeatedly emphasise the importance of ensuring that the website works seamlessly on all devices, including phones and laptops, and not just the desktop they were building it on.

I experienced numerous errors that seemed never to end. I had to continuously follow up on them and take screenshots. There were missing logos, spelling errors, words stuck together, email malfunctions, and misaligned photos. I even sent them a picture of me on stage at an event, but on most platforms, only my shoulder was visible, making me entirely out of sight.

If you didn't always rush your work on my site, what else could be causing the constant errors?

In general, I was thoroughly displeased and found it unacceptable. Kindly refrain from responding with phrases such as "you tried" or that my website was complicated or one-of-a-kind. It was a basic website that you had claimed you could handle. As previously stated, I had it rebuilt within a week and encountered no problems whatsoever.

As mentioned, I saved screenshots of website images, emails, and text messages because the service was consistently terrible.

12 września 2022
Opinia niezależna
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Odpowiedź od Dash Media Productions LTD

Hi Dean,

We are terribly saddened to receive this and also a little surprised.

We hold a high standard, and clearly, you feel this wasn't met. As you can see from our other reviews, we do meet the expectations of our clients.

So firstly, please accept our apologies that you do not feel we did.

Our websites are entirely custom and as such, time frames are malleable, and can be affected by many things. As you mentioned in your review, this isn't for everyone. We believe strongly that spending time perfecting design and development is worth every second.

We will reach out as soon as possible to discuss in more detail, and hopefully see how we can help resolve any issues you've encountered.

Oceniono na 5 z 5

A truly first class service

Dash Media contacted me within minutes of my listing on Bark.com going live, but they also made the best and most competitively priced of all the offers I received over the next two days. I am very glad I chose them, as they have been extremely helpful and have gone out of their way to understand my brief, which clearly paid dividends given the quality of the work I have so far received. They are also highly responsive and have been flexible with deadlines to meet my requirements. I would definitely recommend Dash to anyone looking for any sort of web design solutions.

18 lipca 2023
Oceniono na 5 z 5

Great Service

Dash really understood our company brand and created a website that felt really unique and specialized to us. As a film production company it was really important to us that we have a slick and creative online presence. Dash really listened to what we were looking for and managed to create something exciting and creative that we were immediately completely happy with.
Reece oversaw our project and was really supportive and knowledgeable throughout. The Dash team were always friendly and helpful.
I'd highly recommend Dash to others looking for website build and support.

13 lipca 2023
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Odpowiedź od Dash Media Productions LTD

Hi

Thank you so much for taking the time to share your positive experience with Dash! We're thrilled to hear that we were able to understand your company brand and create something that you can be proud of.
The entire team very much enjoyed creating this one with you - https://faefilm.tv/

At Dash, we take great pride in listening to our clients' needs and translating them into exciting and creative online presences. We understand the importance of having a slick and creative website that represents your brand effectively. It's fantastic to know that we were able to meet your expectations and that you were pleased with the results.

We greatly appreciate your kind words about Reece, who oversaw your project too. Our team strives to provide exceptional support and expertise throughout the entire process, so it's wonderful to hear that Reece was supportive and knowledgeable in guiding you through the website build.

We always aim to maintain a friendly and helpful attitude towards our clients, and we're delighted to hear that you found our team to be exactly that. Your recommendation means the world to us, and we're grateful for your trust in our services.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to continuing our partnership and helping you further enhance your online presence. Thank you once again for your recommendation!

Dash Team

Oceniono na 5 z 5

Louis social media dash

Louis is amazing at socials , easy to work with and a great communicator

12 lipca 2023
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Odpowiedź od Dash Media Productions LTD

Hi Joell

Thank you for taking the time to leave us such a great review, particularly about Louis. A modest kinda guy is Louis but we know how incredible he is at what he does - it doesn't go un-noticed by us and we are glad to see our clients notice it too.

We will be sure to pass on your kind review to Louis and look forward to continuing working with you and the New Kicks brand.

Dash Team

Oceniono na 5 z 5

Bringing social media posts to life

First I got my website up with the help of Dash Media. Then I started working with their social media manager, Louis Coates. I write short posts, and Louis finds the imagery to make them come vividly and beautifully to life. We've worked together closely to arrive at a look that reflects my products. I've also hugely appreciated how approachable and helpful Louis has been, and the benefit of his advice and guidance in a field that, for me, is a big learning curve.

15 marca 2023
Opinia niezależna
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Odpowiedź od Dash Media Productions LTD

Hi Gillian

We are so grateful that you took the time to provide your feedback and we are thrilled that you are happy with our collaborative approach in both creation of your website and further social media management. Louis is passionate about perfecting our clients social media accounts and we never tire of hearing how amazing he is at it.
We truly value your business and look forward to our exciting future working together.
Thanks again for the review, it means alot!

Dash Team

Oceniono na 1 z 5

A very disappointing experience

A highly disappointing and stressful experience. I first contacted Dash Media to create a website in December 2021. The email I received from one of the directors said that the design would be ready in 14-21 days. I subsequently signed up for six other websites in early 2022. By September 2022, only 2 websites had been completed. I had stressed the urgency of the five other websites from the beginning, as they were a redesign and I needed the completed redesign before I could integrate an e-learning platform. There were several assurances throughout the 10-month period that the websites would be done by ‘x’ date. By September 2022, one had barely begun and there was still a ton of work to do on four of them. By then, I knew that I would be waiting for a long time for the redesign which would negatively impact my business and was a source of great stress. So, I asked Dash to send the site logins so that I could get another developer to do it as it was so urgent. I had already paid in full. I lost several thousand pounds to Dash for work that wasn’t done and then had to hire and pay another few thousand to an independent designer and developer to do the sites, which they did successfully and efficiently. Dash Media are very responsive when they want to sign you up and take your payment but communication is sparse after that. At one stage, I didn’t hear from my project manager for two months, despite numerous attempts to contact her. Added to this was the stress and impact on my business. There were several other issues, too many to mention in this review. I wish I had never signed up with them and hopefully, this review will inform and help others when considering Dash Media. Edit: I’d like to comment on Dash Media’s response to my review. Expecting a website to be finished in less than 10 months isn't a 'tight' deadline, particularly, as Dash said the design would be done in 14-21 days. Dash completed two websites and provided the login to the five incomplete ones that weren't live. I then had to hire someone else to finish the amount of work on the sites so that I could make them live. ‘My requirements’ were that I was promised completed websites in a couple of months and did not receive this, despite the fact I had paid them in full. As mentioned, 10 months later, I just had five draft sites. So, the only solution was getting someone else to actually work on my sites and finish them, which I did, at my own expense. Their response is what I’ve come to expect from Dash…

13 marca 2023
Opinia niezależna
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Odpowiedź od Dash Media Productions LTD

Hi Olive,

We are really sorry that your experience has fallen below the high standards we set ourselves for each of our clients.

We are known for delivering on our expectations, and providing a stress-free experience so we are beyond regretful that you felt we missed the mark this time.

We genuinely did try to develop and nurture a positive working relationship here and did our best to meet your tight project deadlines. Regrettably being a bespoke design agency, such expectations, from time to time cannot be met.

From the information I have to hand, I can see that your project manager had been in touch directly with you to discuss your concerns at the time, this resulted in us assisting you with the best possible outcome for you. This was to provide access to all of the designs/ files and live websites that we created/ completed for you and facilitating your move to the alternative solution that was more in line with what your requirements were at the time.
We are saddened to have parted ways with a valued client but wish you all the very best with your online endeavors in future.

Of course, we take all feedback seriously (good and bad) and always look at ways in which we can learn, adapt and develop our processes and procedures to always ensure we are providing the best possible customer service. We therefore, thank you for taking the time to share your feedback with us.

Should you ever wish to discuss this again further, please send a direct message to or call us directly on 01325 633431.

Many thanks
Dash Team

Oceniono na 5 z 5

Great service by Chris dash media…

Great service by Chris dash media thanks for everything saving my business.
I would recommend this company to anyone 10/10 service
Would never go anywhere else 😊

8 marca 2023
Opinia niezależna
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Odpowiedź od Dash Media Productions LTD

Hi

Thank you for taking the time to share your experience with Dash Media and in particular Chris - we are proud to have him as part of our team and will ensure he is aware of this wonderful review!

Many thanks
Dash Team

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