Tracey & all her Team at Lincoln are always so welcoming, very helpful, friendly & deliver the greatest experience Love this store, You ladies are the best My collection just keeps getting big... Zobacz więcej
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Zobacz, co mówią recenzenci
I have recently visited the shops in Lincoln and Leeds. The shops are both beautiful, stylish and welcoming, the staff are friendly, helpful and professional. The products are beautiful, always a plea... Zobacz więcej
The ladies in Beverley are always so welcoming! They make it a lovely shopping experience and are very knowledgeable about all the jewellery. Can’t fault them. 10/10!
Went to the Lincoln store looking for a present for my friends birthday, the staff are very helpful and friendly as always, Iara helped me this time and was wonderful. I have been in the store many ti... Zobacz więcej
Informacje dotyczące firmy
O Daniella Draper
Napisane przez firmę
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Dane kontaktowe
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Zjednoczone Królestwo
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
4,9
Doskonała
939 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Simply the best…
I can honestly say the experience and customer service was the best I’ve ever had.
Isabel and Tracy were so attentive and made me feel so special and knew what suited me and what I liked. It was as if they knew me ❤️
The jewellery is exquisite. I absolutely love what I have bought so far.
I have returned within a week and will do again and again.
31 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Maria, thank you for taking the time to leave us a 5* review. We are so pleased that Isabel and Tracy were able to make your visit extra special, we look forward to seeing you in store again soon! Kind regards, Team DD X
Thank you to Tracy & Bex for piercing…
Thank you to Tracy & Bex for piercing my little girls ears yesterday, you were so kind & patient with her.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Ellie, thank you for taking the time to leave such lovely feedback for Tracy and Bex. We a re so pleased they were able to help during your daughter's piercing appointment. We hope she loves her new piercing! Kind regards, Team DD X
Customer service was excellent
Customer service was excellent. I recently purchased a necklace on line and added on extra for the personalisation, little did I know it was already included in the price.
Less than 24hrs after I had received an email and a refund for the extra amount I paid.
Thankyou so much DD
30 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Cass, thank you for your lovely 5* review, we are so pleased to hear that the team were able to help with your requests! We look forward to welcoming you into store soon. Kind regards, Team DD X
Fantastic service for my daughter’s ear piercing
My daughter recently had her ears pierced at the Lincoln store, and Iara and Rebecca were brilliant throughout. They made sure she felt calm, comfortable, and well looked after.
She was absolutely delighted with her new piercings. Everyone we interacted with was friendly, helpful, and a real credit to the store.
Keep up the great work.
12 lipca 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Christian, thank you for your lovely 5* review. We are so pleased to hear that Iara and Rebecca were able to make the piercing appointment as easy and comfortable as possible. We hope to see you visit us again soon! Kind regards, Team DD X
Love my Bangle
Great shop, love my new bangle. Great customer service, Iara, was lovely and extremely helpful
17 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Val, thank you so much for your lovely review! We are so pleased Iara was able to help during your visit, we hope to see you again soon! Kind regards, Team DD X
Gorgeous shop and wonderful staff
Gorgeous shop and wonderful staff. We purchased jewellery from the Lincoln store and was a really lovely experience xxxx
5 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for your lovely feedback! We are so pleased you enjoyed your visit to our Lincoln store and we hope to see you again soon! Kind regards, Team DD X
Service with a smile ☺️
Popped in to the Beverley store to personalise a gift received at Christmas and purchase a Gift Card. Friendly, knowledgeable service received as always, thank you!
28 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Suzi, thank you for your 5* review! We are so pleased to hear that you had a great experience in our Beverley store, I will be sure to pass this on! Kind regards, Team DD x
Help for a confused customer
I have nothing but praise for the help I recently received when purchasing a Voucher as a Christmas Present, having bought a necklace and a Voucher in previous years. The problem I had was that I placed an order online but hadn’t finished it and, of course, the order never arrived. The Lincoln sales staff and Workshop carried out a fruitless search maintaining great patience at what is probably the busiest time of year.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Leslie, thank you for your 5* review! We are so pleased to hear that you were happy with the service received by our customer service team and Lincoln team and that you were able to purchase the item you were looking for. We hope to see you in store again in the near future! Kind regards, Team DD x
Bespoke earrings
I wanted a pair of bespoke earrings for my wife. I contacted customer services via email and the whole team have been so helpful and friendly from start to finish. They helped me get the correct bespoke item and placed my order with the bespoke team. The earrings are perfect and my wife loves them.
Thank you all for a great experience.
19 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Nick, Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with Mia in our Customer Service team and that your wife loves her bespoke earrings. It was a pleasure helping you, and we really appreciate you taking the time to share your feedback. Kind regards, Team DD X
Lovely helpful staff in the Beverley…
Lovely helpful staff in the Beverley store
16 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for your 5* review for the Beverley store! We are so pleased you always find our in store team helpful. Kind regards, Team DD x
Really professional ear piercing…
Really professional ear piercing service, with Tracey. Great advice received for both me and my daughter. Thank you 😊
15 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Pippa, thank you so much for your 5* review! We are so pleased you had a great piercing experience in DD Lincoln with Tracy. We hope to see you in store again soon to choose your next DD earrings! Kind regards, Team DD x
FANTASTIC
Honestly such a wonderful retail experience from end to end. I have always loved their products but for this particular order I needed customer service assistance - Amelia was attentive, helpful, responsive and efficient in every way. Nothing was too much to ask for her, and everything was done in the quickest and smoothest fashion. They really do go above and beyond, I highly recommend!
15 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Eliza, thank you so much for your 5* review! We are pleased to hear Amelia was responsive, helpful and attentive whilst helping you with your order. We hope to hear from you again in the future to choose the next DD piece to add to your collection! Kind regards, Team DD x
Excellent customer service
Excellent customer service. Prompt responses and patient with all my detailed enquiries. Really makes a difference.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received from our team. We hope to hear from you again in the future! Kind regards, Team DD x
Staff at DD in Beverley are absolutely…
Staff at DD in Beverley are absolutely wonderful. Very knowledgeable and listened to my requests. Highly recommend.
29 listopada 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Paula, thank you so much for your 5* review! We are so pleased to hear you were happy with the service received from our Beverley team. We hope to see you in store again soon! Kind regards, Team DD x
Tracy was amazing with my daughter …
Tracy pierced my daughter’s ears in Lincoln yesterday and was absolutely brilliant. She put her instantly at ease, made the experience special and fun for her and the result was perfect.
13 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Hannah, thank you for your 5* review! We are so pleased to hear you had a great piercing appointment in DD Lincoln and that Tracy created a special and fun experience for your daughter. We hope to see you in store in the future to choose some new DD earrings! Kind regards, Team DD x
Amazing service.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Patrick, thank you for your 5* review! Kind regards, Team DD x
Bespoke order
Nothing is ever too much when ordering any item, quick service and always quick and polite responses to any query, a thankyou to Indea, for sorting out my bespoke order and Amelia for sorting out the delivery, nothing is ever a problem, wouldn’t hesitate in recommending them and using the company again.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Mark, thank you for your 5* review! We are so pleased to hear that you were happy with the service received from Indea and Amelia! We hope to hear from you again in the future. Kind regards, Team DD x
Amazing service from all workers of DD
Amazing service from all workers of DD, Tracey was the lady who helped me today. She was amazing. Each and every one of these ladies are so respectful.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Gracie, thank you for your 5* review! We are so pleased you were happy with the service received from Tracey and we hope to welcome you in store again in the near future! Kind regards, Team DD x
Odpowiedź od Daniella Draper
Hi Emma, thank you for your 5* review! Kind regards, Team DD x
Easy site to navigate
Easy site to navigate, fairly good prices. Used DD before, great service.
19 listopada 2025
Odpowiedź od Daniella Draper
Hi there, thank you for your 5* review! We are pleased you were happy with the user journey of our website and the service received. Kind regards, Team DD x
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