Tracey & all her Team at Lincoln are always so welcoming, very helpful, friendly & deliver the greatest experience Love this store, You ladies are the best My collection just keeps getting big... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have recently visited the shops in Lincoln and Leeds. The shops are both beautiful, stylish and welcoming, the staff are friendly, helpful and professional. The products are beautiful, always a plea... Zobacz więcej
The ladies in Beverley are always so welcoming! They make it a lovely shopping experience and are very knowledgeable about all the jewellery. Can’t fault them. 10/10!
Went to the Lincoln store looking for a present for my friends birthday, the staff are very helpful and friendly as always, Iara helped me this time and was wonderful. I have been in the store many ti... Zobacz więcej
Informacje dotyczące firmy
O Daniella Draper
Napisane przez firmę
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Dane kontaktowe
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Zjednoczone Królestwo
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
4,9
Doskonała
939 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
Excellent customer service, especially Jo Hill at the workshop in Grimsby. Thanks Jo. Excellent quality jewellery.
8 stycznia 2026
Odpowiedź od Daniella Draper
Hi there, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received by Jo. We hope to hear from you again soon! Kind regards, Team DD x
Excellent customer service
Excellent customer service
Good product knowledge
Prompt bespoke order
Unique & high quality jewellery
29 stycznia 2026
Odpowiedź od Daniella Draper
Hi Diane, thank you for your 5* review! We are so pleased you are happy with our teams product knowledge, our customer service and the jewellery itself. If there is anything we can assist with in the future, please do not hesitate to contact us. Kind regards, Team DD x
Odpowiedź od Daniella Draper
Hi Anna, thank you for your 5* review! Kind regards, Team DD x
Odpowiedź od Daniella Draper
Hi Anne, thank you for your 5* review for our Leeds team! Kind regards, Team DD x
The ladies were so friendly and…
The ladies were so friendly and helpful. A lovely experience and would highly recommend going there.
2 lutego 2026
Odpowiedź od Daniella Draper
Hi Kathleen, thank you for your lovely 5* review. We are so pleased to hear you are happy with your experience in our Grimsby store. We hope to see you shop with us again soon! Kind regards, Team DD X
Professional
Professional, knowledgeable staff advised me , my wife was delighted with the choice , thank you
28 stycznia 2026
Odpowiedź od Daniella Draper
Hi Nick, thank you for your lovely 5* review. We are so pleased to hear the Beverley team were able to help you find the perfect piece and that she was happy with her gift. We look forward to seeing you both in store again soon! Kind regards, Team DD X
Odpowiedź od Daniella Draper
Hi there, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear you are happy with the item you purchased and hope to see you shop with us again soon! Kind regards, Team DD X
Really lovely staff
Really lovely staff. Very helpful. I have purchased several items and absolutely love them. DD is all I wear.
27 stycznia 2026
Odpowiedź od Daniella Draper
Hi Belinda, thank you for your lovely 5* review. We are so pleased to hear you are happy with your DD pieces and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Cleethorpes store
I went to the Cleethorpes store to purchase a bangle / cuff . The two assistants in the store were so lovely and helpful . I did not feel rushed or pressured to make a purchase , I made a choice of cuff and one if the assistants helped me to decide what font to use for the engraving. I also purchased a ring ! Again no pressure just a lovely experience with lovely ladies . I shall definitely be shopping there again 🩷
27 stycznia 2026
Odpowiedź od Daniella Draper
Hi Elle, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear the team were able to help with your enquiry and we look forward to seeing you in store again soon! Kind regards, Team DD X
Beautiful jewellery and lovely
Beautiful jewellery and lovely, helpful staff
5 stycznia 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Carol, thank you for your lovely feedback! We are so pleased to hear you were happy with your new items and enjoyed your visit to store! We look forward to seeing you shop with us again soon. Kind regards, Team DD X
Necklace with engraved charm
The shop is beautiful and the staff are very friendly helpful and efficient.
I had some engraving done which wasn’t quite to my liking. They sent it back to their workshop and now it is lovely.
Excellent service
26 stycznia 2026
Odpowiedź od Daniella Draper
Hi Valerie, thank you for your lovely feedback! We are so pleased to hear you are happy with your order and the team were able to help you to resolve this. We look forward to seeing you shop with us again soon! Kind regards, Team DD X
The Beverley team were extremely…
The Beverley team were extremely helpful in assisting me choose my 50th birthday gift! Huge thanks x
8 lutego 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Heather, thank you for your lovely 5* review. The Beverley Team will be so pleased to hear this, we hope you enjoy wearing your new piece and we look forward to seeing you in store again soon! Kind regards, Team DD X
Fantastic customer service as always
Fantastic customer service as always. Hugely personable, responsive, and unbelievably quick resolution to my query.
6 lutego 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for your 5* review. Customer service is so important to us so it's great to hear you were pleased with your experience shopping with us. Kind regards, Team DD X
Amazing service and product
Amazing service. I left it a little late to order a personalised product so I called the workshop as per mention on website. Was assured item would arrive within stated timescale, it actually came two days earlier. Brilliant, friendly service and my GF absolutely loved her present.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Daniella Draper
HI Neil, thank you for your lovely feedback! We are so pleased to hear that we were able to get your gift to you in time! We hope your girlfriend enjoys wearing it and we hope to see you both shop with us again soon! Kind regards, Team DD X
Superb
Completely love these peices of jewellery
Smooth and tactile both my student daughter and I have many items we wear every single day
I especially love the large treasure rings where the stones seem to float in liquid gold or silver
Lovely friendly staff also who do all they can to please
Highly highly recommended- they have given me a new zest for jewellery.
4 lutego 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for your lovely review! We are so pleased to hear both you and your daughter love your DD pieces! We hope to see you shop with us again soon! Kind regards, Team DD X
Clamp dents in small id bracelet
I have the small id bracelet, it is very lovely but I would prefer it without the clamp dents. For £650 I expected better.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Sarah,
Thank you for your feedback, and we’re so pleased to hear that you like your ID bracelet!
The markings you’ve mentioned are an intentional part of Daniella’s signature aesthetic and reflect the handcrafted nature of each piece, celebrating the individuality and character of our jewellery.
We completely understand that this may not be to everyone’s personal taste, and we truly appreciate you sharing your thoughts. We are very keen to resolve this for you, our Customer Service team have been in touch this morning. We look forward to hearing back from you.
Kind regards, Team DD x
Mountebanks
Sent me a product that looked nothing like the image online. When I emailed them to get a refund they ignored me and photoshopped the photo on the website.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for sharing your feedback!
We’re very sorry that your experience with us didn’t meet the standard we strive to provide.
Unfortunately, a technical issue meant your earlier emails weren’t delivered to our team as intended, which delayed our response. We completely understand how disappointing this must have been, and this has now been addressed internally.
With regard to the product imagery, our images were updated to reflect a change in hallmark placement on a recent batch of rings, ensuring our website remains as accurate and transparent as possible.
As soon as we were able to speak with you directly, your refund was processed straight away. We truly value every customer and appreciate you bringing this to our attention, as it allows us to continually improve. I apologise again for the inconvenience caused. Kind regards, Team DD x
Great customer service
5 stycznia 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Merle, thank you for your lovely feedback, we are so pleased to hear you were happy with the customer service received, we hope to see you shop with us again soon! Kind regards, Team DD X
A super jeweller with excellent service and style.
What a great find I was looking to have a bangle made for a special birthday for my wife. I was so pleased to find DD their range is superb and they had exactly the style I was looking for from their bracelet range. My local jeweller could only offer a custom made part at a significantly higher cost and a much longer delivery. I spoke with Olivia in customer services who was really helpful, giving me some excellent ideas on the final engraving and sizing . She kept me fully informed throughout the entire process . What a great professional company and with such a different and exciting product range. The end result is perfect and even better than I had envisaged so a big Thank-you to Olivia and the team.
I cannot recommend this company higher and will definitely be using them again
23 stycznia 2026
Opinia niezależna
Odpowiedź od Daniella Draper
Hi Peter, thank you for your lovely review! We are so pleased to hear Olivia was able to help create the perfect personalised bangle for your Wife's special birthday. We hope you all have a lovely time celebrating and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Brilliant customer service
My daughter bought me a lovely bangle from Daniella Draper which unfortunately was too big. Customer Services were so friendly, professional and efficient when I enquired about having the bangle resized. I returned it to them as instructed and was delighted with the quick turnaround and communication throughout. Thank you!
29 grudnia 2025
Opinia niezależna
Odpowiedź od Daniella Draper
Hi there, thank you for your lovely feedback! We are so pleased to hear the Customer Service team were able to help advise you with the bangle resize, we hope you love wearing it! Kind regards, Team DD X
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