Do not do business with DaminLiving. Return policy is a lie!
I decided to return the white sweater that I ordered because it was just too big, and wanted to reorder in an XS size. I ordered a size small which they say is misses size 4-6. I sent an email and received a response asking me to send photos of the label, the tracking no. on the package, and the sweater. They then told me that the sweater was in fact a size small and that I could not return.
“ We have received your message and sincerely apologize that you are not satisfied with our product.
We believe our products offer excellent value. If the item is not to your liking, perhaps consider gifting it to a family member or friend—we are sure they would greatly appreciate it.
According to our return policy, you are responsible for the return shipping costs. Should you still wish to proceed with a return, please note that we can only process a refund once we have received the returned package. Return shipping costs approximately $20, and the transit time may take around a month.
To save you time and expense, we suggest keeping the item or donating it to someone in need. As a gesture of our sincerity, we would like to offer you a coupon for 30% off your next purchase. We look forward to hearing from you.
A friendly reminder: The address currently on the package is not our designated return address. Please do not send the package to that address, as we cannot be held liable for any losses resulting from such a shipment”
I paid $7.99 in original shipping cost and the package shows shipped from Carteret, NJ.
While they offered me first a 20% discount, then a 30% discount on a reorder, they refused to accept the return and would not authorize a return and would not give me a return address! To China, I assume?
Do NOT do business with this company. Their Returns and Exchange policy as shown on their website is a lie.
I consider their sizing to be at fault. No way anyone would consider the size of this sweater to be a Small. Way too big!
15 października 2026
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