We had a great experience with Dalton Carpet. Angela Patton, the Flooring Consultant, guided us to the perfect flooring needs. The installers worked diligently, even through unexpected replacement o... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
We were extremely pleased with the service we received from Paul Deaton. He asked us questions about our wants and desires regarding our renovation project then he provided options that we didn't exp... Zobacz więcej
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We went with Dalton Carpet One because they have been in business for a long time....something like 60 years. Their laminate pricing beat out a large metro Atlanta competitor by a long shot including... Zobacz więcej
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With help from Dalton supervisors, Steve and Robert, invested in our third flooring contract over period of 15 years with Dalton Carpet One for a kitchen flooring makeover. Our choice; porcelain tiles... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Locally owned and operated since 1978, Dalton Carpet One Floor & Home is your complete flooring source for hardwood, carpet, laminate, tile, stone, vinyl, area rugs, cabinets, countertops, and more! With a full staff of interior designers and certified flooring installers, home improvement and redecorating projects are always easier at Dalton Carpet One. We're proud to offer you the strongest warranties, the lowest prices and the highest quality flooring installation at Dalton Carpet One.
Dane kontaktowe
3690 Atlanta Highway, 30606, Athens, GA, Stany Zjednoczone
- 706-353-0547
- khash@daltoncarpetone.com
- daltoncarpetoneathens.com
Very professional business
Very professional business. The sales staff was very helpful with selecting the carpet. The installation was handled in a very professional manner. We will certainly do business with Dalton Carpets again.
11 maja 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Kyle and Marie,
Thank you for taking the time write us a review! We are pleased to hear that you enjoyed your experience with Dalton Carpet One and would want to work with us again!
We hope you enjoy your new flooring!
Best wishes,
Kristin Hash
Marketing Manager, Dalton Carpet One Floor & Home
Was very pleased with the service …
Was very pleased with the service pleased with the workers everything was good
8 maja 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Brenda,
Thank you for your review! We are so glad to hear that your had a positive experience with Dalton Carpet One!
We hope you enjoy your new flooring!
Best wishes,
Kristin Hash
Marketing Manager, Dalton Carpet One Floor & Home
Odpowiedź od Dalton Carpet One Floor & Home
Charles,
Thank you for your review! We are glad to hear you were happy with the price and installation of your new flooring. We're sorry the billing process may not have been as quick of an experience as you'd hoped, but we always appreciate hearing from our customers so we can continue to improve.
We hope you enjoy your new flooring!
Best wishes,
Kristin Hash
Marketing Manager, Dalton Carpet One Floor & Home
Backsplash
Excellent service and professional installation. This business is very serious about making the customer happy. We are very pleased.
5 maja 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Larry and Jackie,
Thank you so much for taking the time to write a review! We always enjoy hearing from our customers and are happy to hear you had an excellent experience with Dalton Carpet One!
We hope you enjoy your new backsplash and we look forward to working with you again in the future!
Best wishes,
Kristin Hash
Marketing Manager, Dalton Carpet One Floor & Home
Great experience 5 stars
Good people and competitive pricing. Suzanne Basham was very helpful in helping us pick out our new counter tops and back splash. Look forward to doing business with them again in the future
25 marca 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Ricky,
We truly appreciate you taking the time to write this review. We love hearing from our happy customers! :) It is always pleasing to hear that you enjoyed working with Suzanne. We hope you enjoy your new countertops and backsplash. We look forward to working with you again in the future!
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
Great Company and Great Service
Everyone with Dalton Carpet was helpful and knowledgeable. The process was quick and easy. Could not have asked for a better experience.
17 marca 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Tiffany,
We truly appreciate you taking the time to write this review. We love hearing from our happy customers! :) It is always pleasing to hear that our crew has done a great job. We hope you enjoy your new floors and you think of us for any future projects!
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
All great with exception to floor installer putting is gluey tool in my VERY NEW sink to soak. He did not ask and I'm having trouble getting the glue out!!!!!
Other than above mentioned, treatment and installation went great. My floor looks awesome.
I enjoyed working with Melanie Giffen.
9 marca 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Joy,
Oh no! I am so sorry to hear that our installer wasn't considerate enough to at least ask if he could use your new sink to soak his dirty tools! I've let Melanie know, and we will speak with him right away about that. Other than that, I am glad that you are so satisfied with Melanie and how your floors look. We hope to work with you again in the future!
Enjoy your new floors!
Best,
Adrienne Dean
Marketing Manager
Dalton Carpet One Floor & Home
Odpowiedź od Dalton Carpet One Floor & Home
David,
Thank you so much for taking the time to write this review! We love hearing from our satisfied customers. It is wonderful to hear that you think our sales and installers did an excellent job! We hope you think of us for any future projects.
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
Knowledgeable sales staff
Donna listened carefully and guided me to a beautiful carpet in my price range.
1 marca 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
David,
Thank you for taking the time to write this review! We love hearing from our happy customers :) Donna will be pleased to hear that you were satisfied with her. We hope you love your carpet for years to come! We look forward to working with you again in the future.
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
Worked with Dalton on our kitchen
GReat experience working with Lauren Harrell on our kitchen design. She was patient with us, working through many iterations of the design to get to what we wanted within our budget. The whole team at dalton worked with us to create the perfect kitchen for us and we love it!
19 lutego 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Jill,
Your support of Dalton Carpet One is truly appreciated! Thank you so much for writing this review. It is wonderful to hear you love your kitchen so much! Lauren will be pleased to hear that you are so happy with the outcome and that you think it is perfect. :) We hope you enjoy it for years to come!
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
Crew did a great job
Crew was very efficient and very polite and friendly. We are very pleased with our carpet.
17 lutego 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
John and Sherry,
We truly appreciate you taking the time to write this review. We love hearing from our happy customers! :) It is always pleasing to hear that our crew has done a great job. We hope you enjoy your new carpet and you think of us for any future projects!
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
Porch Carpet
We like our carpet very much. Our salesperson should have been more accurate in his estimate and communication.
16 lutego 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Bruce and Cheryl,
It is great to hear that you like the carpet on you porch very much! I am sorry to hear that there was some confusion with the pricing. Paul, your salesman, says that he spoke with you and cleared everything up. :) We hope you enjoy your carpet for years to come! We look forward to working with you again in the future.
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
the tile kitchen floor looks great.
I would recommend this company to anyone, the sales agent was knowledgeable, she took care of all of the details, the technician knew exactly what to do, he kept me informed of any changes, he cleaned up after himself each day and the results were beautiful.
12 lutego 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Cheryl,
Thank you so much for sharing this review with us! We love hearing from our happy customers! I am so glad that you had such a great experience. We pride ourselves in having a great and helpful sales staff as well as professional and skilled installers, and I am glad you were able to experience that for yourself.
I hope you enjoy your beautiful new floors for years to come! We look forward to working with you again in the future.
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor & Home
Excellent service from start to finish!
Paul Deaton helped me chose the appropriate carpet and floor finish for my home.
The work crew completed the installation job in just a few hours, to my amazement.
The results are beautiful!
Thank you!
7 lutego 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Carol and Paul,
It is wonderful to hear that y'all are so pleased with how your floors turned out! Paul is great to work with, and I am glad you were able to experience that for yourself. We hope you enjoy your new floors for years to come!
We look forward to working with you again in the future.
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor and Home
Great Service
We were extremely pleased with the service we received from Paul Deaton. He asked us questions about our wants and desires regarding our renovation project then he provided options that we didn't expect due to budget concerns. The carpet and look we got far exceeded our expectations.
We will gladly share our experience with others.
31 stycznia 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Bob,
Thank you so much for your support of Dalton Carpet One! We are so glad to hear that you had such a great experience! We appreciate you sharing this review. Paul will be thrilled to know you are extremely pleased with him!
We hope you enjoy your carpet! Think of us for any future projects :)
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor and Home
Good experience on short notice
The consultant was excellent and accommodating, given we were coordinating replacing a waterbed mattress and carpet. They were able to do our install on short notice with our first choice of carpet.
The installers did a great job on installing the carpet and moving furniture, except the headboard which should have been taken apart some, in not doing that the pieces torqued and broke the glass and scratched the wood. We knew the headboard was heavy and discussed its handling with the consultant, but the installers did not seem aware of that, having a third person along may have avoided this situation.
30 stycznia 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Jacquie,
Thank you so much for taking the time to write this review! I am so sorry to hear that your headboard was mishandled! I can assure we will take extra precaution in the future. It is wonderful to hear that you are so pleased with your new carpet! I hope you enjoy it for years to come!
We look forward to working with you again in the future.
All the best,
Adrienne Dean
Marketing Manager, Dalton Carpet One Floor and Home
Friendly staff; knowledgeable; great prices!
Loved working with Dalton One! Will refer them to anyone!
6 stycznia 2017
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Keith and Andrea,
We loved working with YOU! :D Thank you so much for your support of Dalton Carpet One and for taking the time to write this review. We love hearing from our happy customers!
We hope you enjoy your new floors! We look forward to working with you again in the future.
Best,
Adrienne Dean
Marketing Manager
Dalton Carpet One Floor & Home
Fast friendly service. Carpet looks …
Fast friendly service. Carpet looks great!
29 grudnia 2016
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Hello!
Thank you so much for taking the time to give us a 5-Star rating! We truly appreciate your support of Dalton Carpet One. It is great to hear that you are satisfied with our fast and friendly service!
We hope you enjoy your carpet for years to come! Think of us for any future projects.
All the best,
Adrienne Dean
Marketing Manager
Dalton Carpet One Floor & Home
Fixed Problems and have a great bathroom but it was NOT a Smooth Operation
Throughout the entire process, I constantly encountered problems. I ordered the supplies and did the design consult and didn't hear from them for about 4-6 weeks. I finally reached out to my POC and asked when I'd be contacted to schedule the install. Took another 5 days to actually be contacted after being told everyday 'someone will call you today.'
When someone finally called me it was some random subcontractor that I wasn't told I'd be hearing from. They were great and came exactly when they said they would but they only did granite. So they came and did the granite 2 weeks before the rest of my bathroom was done, but they don't do plumbing, so I had no sinks. Two days later they were able to get a plumber out to do the sinks...but why would they have the granite installer come 2 weeks before the rest if they knew that company didn't do plumbing? Or why not even tell me that would be the case? It was a mess.
Then when my actual demo and install began, our POC for the job (different person than who I had met with multiple times before hand) said it would be a 3 day job. The demo guys were supposed to show up at 8 am. They showed up at 1 pm. and the total job ended up taking 6 days, not 3. I had a trip scheduled on the fifth day, so I had to leave and come back and continue the operation. Put a hole in the ceiling of my kitchen (bathroom remodel was on the 2nd floor). But they did fix it 100% and went above and beyond in that aspect.
Didn't clean the site afterwards. My toilet was completely covered in dust/grime/splattered grout. My bathtub (which is not scratched because they put the toilet in the bathtub without any kind of protection/padding during the reno) was covered in filth. I spent over an hour and a half cleaning my newly remodeled bathroom when they left. Probably happened because I had like 3 different plumbers, tilers, and painters all from different companies and none of those workers took responsibility for the job overall so they didn't feel it was their job to clean.
Then the day after they left, my toilet leaked and i had standing water in my brand new bathroom. which leaked through the floor and through my ceiling again.
All in all the bathroom looks good, but the process was a gigantic headache. The guy who ended up being my primary POC (3rd person who this title went to) was awesome and he made sure the problems were fixed, but it was not a difficult or huge job and I feel like it shouldn't have been such a mess.
16 grudnia 2016
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Bonnie,
I am sorry to hear that things didn't go quite as smoothly as anticipated. This type of service is not typical for Dalton Carpet One, and I can assure you that we will do all that we can to rectify this situation! We are already in the works to make this better for you. I apologize for any confusion that may have occurred, the excess time you spent working on this, and for any other flaws in the process. We hope you love your new countertop!
Please do not hesitate to contact us if you have any questions or concerns.
All the best,
Adrienne Dean
Marketing Manager
Dalton Carpet One Floor & Home
Top Notch
Great products, excellent people. Very helpful and knowledgeable sales team. Very professional installation.
12 grudnia 2016
Opinia niezależna
Odpowiedź od Dalton Carpet One Floor & Home
Bert and Marie,
We appreciate you and your support of Dalton Carpet One! I'm glad you were able to experience how helpful and knowledgeable our sales team is. They are pretty awesome! :) We pride ourselves in our quality of installation, so it's always good to hear that our customers are happy with it.
I hope you enjoy your new floors, and you think of us for any future projects!
Best,
Adrienne Dean
Marketing Manager
Dalton Carpet One Floor and Home
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