DALI A/S Recenzje 

48
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Recently purchased the Dali Sonik 7 towers, The Sonik Centre & Sonik 1 for rear. Am a first time Dali purchaser & am loving the crisp sound - be it for movies or just music. It has paired well with my... Zobacz więcej

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Oceniono na 5 z 5

Having a IO-12 for almost two years now and I simply can't fault it. Excellent build quality, excellent comfort. But most important, these are not headphones but an on ear speaker system. Clarity, det... Zobacz więcej

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Oceniono na 5 z 5

I’ve owned dozens and dozens of speakers over the years. In my experience, the synergy between all of your audio equipment is the most significant factor in building a quality system. That being said... Zobacz więcej

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Oceniono na 5 z 5

I LOVE Dali speakers! I own the Rubicon 2’s on the E-601 speaker stands. I bought the Dali io-12 headphones and today I received my new and beautiful Rubikore 2 speakers in the walnut finish. This... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep Hi-fi

Napisane przez firmę

DALI has made quality hi-fi loudspeakers since 1983. Designed, developed, and produced at our factory in Denmark. Driven by a raw passion for music and its honest reproduction in the domestic environment.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

48 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,5

Wszystkie recenzje

(48)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

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Oceniono na 2 z 5

Disappointed

This company goes out of it's way to put in rechargeable batteries that you can't find replacements for unless you go through a dealer who will charge you ridiculous prices for a replacement. I will not encourage this type of behaviour and will not buy Dali products again.

27 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Dali io-4 Cuffie Bluetooth eccellenti

Dali io-4 Cuffie Bluetooth eccellenti, audio top (soprattutto se collegate con cavo 3,5mm), qualità eccellente, batteria inesauribile. Facili e comode da usare, ideali con supporti audio ad alta fedeltà!

15 lutego 2025
Opinia niezależna
Oceniono na 4 z 5

*** ISSUE RESOLVED ***

Bought some Dali Katch G2 speakers in March 2024 for £350. They were great. Then in November 2024 they stopped working. I had treated them very well and was surprised (they just would not switch on).

The product was under warranty - which I registered - but Dali did not provide me with any warranty documentation.

I tried to get in touch via their website but was told to contact a local dealer. So I looked up a local dealer, Richer Sounds, but was then told by Dali central not to contact them either. Dali central said I should contact Dali UK. So I tried ringing Dali UK up six times. To date Dali UK have still not answered the phone. I have again gotten in touch with Dali central to beg them to give me an email address to talk to. To date I have not heard back from Dali central again.

I have no way of even getting in touch with what is meant to be a premium brand to discuss this defective product. I am forced to conclude that they are aware their products go defective and provide no support for it as a way of maximising profit at the consumer's expense.

Dali UK - if you're out there, please feel free to get in touch!!!

Update: the problem fixed itself (one day the speakers started working again for no apparent reason). After this I did a factory reset and have not had an issue since. Dali also did get in touch and offered to fix it. On this basis I am bumping my review up to 4 (minus 1 b/c of the difficulty with the product and with initially getting in touch). Thank you to everyone who offered to help.

26 listopada 2024
Opinia niezależna
Logo DALI A/S

Odpowiedź od DALI A/S

We're very sorry to hear about your experience. I will happily put you in touch with DALI UK, if we get your contact details. Then we will sort this out. I have sent a request for more details (through Trustpilot's system), which I hope you reply to.

Oceniono na 1 z 5

Dali Katch (1. Generation)

Das Gerät ist in Verbindung mit Apple-Geräten völlig unbrauchbar.
Es treten verschiedene Probleme mit der Lautstärke-Steuerung auf:
1.) Katch geht auf Maximallautstärke,
2.) Katch spielt überhaupt keinen Ton mehr ab,
3.) Steuerung der Lautstärke des Katch über Apple-Gerät funktioniert unvermittelt nicht mehr,
4.) Lautstärke-Steuerung ist generell völlig asynchron mit dem Apple-Gerät (Segment-Anzeige am Katch zur Lautstärke-Anzeige am Apple-Gerät).

Es ist ein einziges Chaos.
Und ein Wunder, dass aufgrund von Problem 1) die Lautsprechertreiber und ich bisher überlebt haben (ich jedesmal vorm Herzinfarkt).

Des Weiteren unterstützt der Katch kein AAC, Apple hingegen kein aptX, so einigen sich die Geräte auf den niedrigsten gemeinsamen Nenner SBC.

Dali Katch und Apple ist in ein No-Go.

Nachtrag: Die Firmware-Version des Dali Katch ist V2.3, also die neueste von Dali bereitgestellte Firmware. Im Laufe der Zeit hat Dali ohne Erfolg an Lautstärkeproblemen herumgebastelt (insbesondere in der V2.2), eventuell alles sogar verschlimmbessert.

22 września 2024
Opinia niezależna
Oceniono na 1 z 5

I've bought some Stand speakers E-601…

I've bought some Stand speakers E-601 from son-video shop in France and there is defective piece, the stand isn't stable. The shop has contacted several time DALI to get an exchange of the piece but no answer since 7 weeks,
POOR CUSTOMER SERVICE.

9 lutego 2024
Opinia niezależna
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Odpowiedź od DALI A/S

We're sorry to hear about your experience. It sounds like a miscommunication between the store and our support. We have a good relationship with Son-Video, which adds to the confusion. I have requested more details and you're welcome to answer the request.

Oceniono na 5 z 5

Købte soundhub med et sæt rubicon som…

Købte soundhub med et sæt rubicon som jeg er godt tilfreds med👍
Lyder fantastisk:)
Der var lidt problemer med soundhub og en fjernbetjening der ikke ville forbinde men blev løst med en låne fra hi-fiklubben indtil problemet var løst super kundeservice

22 marca 2024
Opinia niezależna
Oceniono na 3 z 5

Can it really be that the £200 Zensor 1 is as good as it gets?

Awhile back I bought a pair of Dali Zensor 1s on EBay; Fantastic little speakers. Really, really astonishing. Fluid, natural, enthusiastic, fast, coherent and capable of resolving huge amounts of detail.

So good, I wanted more. The Dali Oberon 1 design, much more expensive, was disappointing - a lesser, more constrained design. Boring, next to the Zensors. I sold them.

Mentor Menuets? Over £1000. Much preferred the Zensors. Sold them, too.

An alarming number of Dali’s high end designs are available on EBay and elsewhere, both new from dealers (presumeably not selling on demonstration) and from disappointed buyers. Nice veneer, shame about the sound?

Dali appears to have lost it’s chief designer. Or he is spread too thin. Many, many designs. At least 5 separate ranges. Mostly a paper and wood-fibre cone and over-sized dome tweeters - I suppose there is a limit to the variations possible with such simple ingredients, and yet Dali really DO have something, particularly with those main drive units.

Yet it is a sorry situation when a £200 discontinued model beats several models higher up in their own range.

Sometimes a simple 2-way bookshelf design is hard to beat, so you could say this is a 5* review, but, if more expensive designs fail to represent a convincing upgrade, or not an upgrade at all, then Dali may be over-reaching.

I would not now look to ANY of their more expensive designs for an upgrade.
I, for one, couldn’t care less about expensive veneers when the sound simply didn’t measure up.

1 stycznia 2024
Opinia niezależna
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Odpowiedź od DALI A/S

Thank you for your rating. We're pleased to hear that you appreciate the popular ZENSOR series. A lot of reviewers said back then that it punches above its weight. That still holds up.

That said, preferences in sound and design are individual. But we put sound above anything else in all our products. Though, we always start with the design, which has evolved throughout the years and still does. But we let it be up to our customers to decide which speakers they do or do not prefer.

We hope that you will keep an eye out for what we have in store for future releases.

Oceniono na 1 z 5

produktionen rykker til Kina

Ærgerligt at Dali nu også er begyndt, at producere deres højttalere i Kina. Så nu skal danskerne til at være arbejdsløse. Der er derfor ingen grund til at købe Dali.

13 listopada 2023
Opinia niezależna
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Odpowiedź od DALI A/S

Vi har haft vores egen fabrik, DALI Ningbo, i kina i omkring 15-16 år. Her producerer vi vores OBERON-serie. Alle de øvrige serier fra FAZON og opefter produceres på vores fabrik i Nørager, og det holder vi fast i. DALI Ningbo er ledet af en dansk CEO, og vores kolleger i Ningbo har samme arbejdsstandard som vores produktionsteam i Nørager. Tværtimod har vi gennem de senere år arbejdet på at udvide vores produktion i Nørager, hvor vi har skruet op for vores egen driver- og kabinetproduktion, så vi kan ikke helt genkende din kritik. :-) Du må tænke på nogle af vores konkurrenter... ;-)

Oceniono na 2 z 5

Poor shipping service

I bought a Dali Universal Wall Bracket set on Dali A/S Shop, choosing (and paying for) shipping via DHL Express. It arrived after 12 days by postal service. In the meantime, having received no news, I wrote two emails but received no response. Nothing to say about the quality of the products, but the shipping and assistance service is very poor.

25 lipca 2023
Opinia niezależna
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Odpowiedź od DALI A/S

Hi.
It seems your order was sent with standard shipping instead of DHL Express. If this were the case, we would return the shipping cost. But we haven't received any emails from you? I'm not sure what has gone wrong in this case, but if you contact us again with your order number, we will solve this.
/The DALI team

Oceniono na 1 z 5

Super ultra mega dårlig service.

Super dårlig service.
Jeg har købt tidligere topmodel Dali højttalere for over 196.000 kr.
Dali (som er en del af hi-fi klubben) har lavet en konstruktionsfejl på nogle af de højttalerne i denne serie, som gør, at dome diskanten popper ud efter x antal timer, og derved holder op med at virke.
Denne fejl indrømmer Dali er en produktionsfejl, men Dali og hi-fi klubben krævede stadig 3025 kr for at reparere denne diskant fordi der var gået over de 3 år de giver garanti (hvilket heller ikke er meget indenfor high end hi-fi) jeg har modvilligt betalt denne reparation, men de har ikke gjort det ordentligt, og efter lidt over 4 år, har samme diskant gjort det igen. Nu vil de have over 3400 kr for at rette deres inkompetence. Grunden til der er gået over de 3 år, er at jeg ikke bruger mit lyd rum så meget. Så samlet er det nok sket begge gange efter Ca 500 timers brug.
Lad hver med at handle Dali eller andet fra hi-fi klubben/audio nord.
Og ja DALI og hi-fi klubben er same thing. Ejet af samme firma og har PRÆCIS samme adresse i Nørager. EJET AF SAMME FIRMA.... Og det er nemt at skubbe den over på hi-fi klubben, de gør sjovt nok det samme med jer, og siger det i sidste ende er jer, men det er jo ligegyldigt hvilken hånd man vælger, hvis den tilhører samme person (manden der står for audio nord)
Og Ja det er dali Euphonia. Og ja den er på nuværende tidspunkt +13 år gammel, men ikke da det med diskanten skete første gang, og at den reparerede diskant så igen får samme problem efter små 4 år er jo helt sindssygt, at I så igen vil have KASSEN for at udbedre en af jeres fejl 2 gange i træk. Og til den pris kan man ikke bare få repareret en diskant, du kan købe nogle af de bedste beryllium diskanter der er. Men fusk ligger åbenbart til jer. I jeres beskrivelse af DALI 40 skriver I også, at 4 stk 8" basser giver samme areal som 1 stk 18"..... I har åbenbart ikke hørt om pi gange R² på en god dag vil det give hvad der svarer til 16" og det er uden vi trækker 4x så meget kant ophæng fra.... Men hvis folk ikke selv regner efter, kan I selvfølgelig påstå hvad som helst. Ligesom I gør, når I laver en defekt højttaler, og igen laver en defekt reparation på denne

17 grudnia 2025
Opinia niezależna
Logo DALI A/S

Odpowiedź od DALI A/S

Vi er kede af at høre, du har haft en dårlig oplevelse. Hi-Fi Klubben er vores distributør og forhandler i Danmark, hvorfor de varetager alle reklamationer for DALI i Norden. Vi sælger ikke højttalere eller reservedele direkte til slutkunder. Derfor er denne sag håndteret af HFK. Men det lyder til, at det kunne være håndteret bedre. Også selvom du har en højttaler, der formentlig er +13 år gammel (EUPHONIA?).

*Redigeret*
DALI og HFK er søsterselskaber og to selvstændige virksomheder. Det er korrekt, at HFK's lager ligger i forlængelse af vores lager grundet praktik, men det ændrer ikke på ovenstående. HFK køber højttalere og reservedele af DALI på lige vilkår med hvilken som helst anden distributør. Der er ingen særaftaler.

Oceniono na 5 z 5

Dali centre channel/3 speaker dialogue/ home theatre enjoyment

First of all,I’ve triamped three Dali opticon vocals.I am using a 7.1 sound field.After 10 hours of burn in the transients in these dalis are highly noticeable.Paired to Aventage A6A and mx-5000 power amp,very clean,engulfed you totally.Excited.Well,I’ve,personally got 90 hours of burn in before I go clockwise on db.Doubt I will get close to reference on Dali Oberon 7 series,as it’s loud and clean at -50 db.Hard to believe.Give them a listen.priced slightly up for small centre,but sound more than compensates.remember for serious listening,grills off.Enjoy.I will be writing ✍️ to expand after burn in.

7 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Twice bitten, never again……..

Fist of all I cannot complain at all with Dali’s initial CS, Jodie went out of her way to help, she deserves 5 stars for her manner and helpfulness. Problem lies behind the scenes…..

I purchased a Katch Portable Speaker a few years back, just outside of its warranty it gave up the ghost, 300 quid down the drain. Put it down to experience, bad luck….

Decided to buy another product this time a Katch One Soundbar- Had a few issues with it, eventually they replaced it, no issues for another six months or so, then they started again…. Thought it couldn’t be the speaker again, ended up buying a new Sony Oled TV, yep, you guessed it still had problems. After lengthy emails back and forth with Dali’s Technical Team, changing/adding different cables etc… still no joy, even sent them videos showing the unit cutting out, sound not turning up or down, basically rendering it useless.

Obviously spoke to Sony and they went through various checks, no problem their end( have also tried the unit on a Samsung Set, same issue)

Dali’s stance ‘ we can’t do anything more than we have done, it’s a ‘handshake’ issue between the unit and TV’ They have had issues previously where adding an optical cable solves the problem, didn’t solve mine, so left with a 650 soundbar that isn’t useable. A grands worth of Dali products that I might as well use as doorstops!

Rant over………..

24 września 2021
Opinia niezależna
Oceniono na 5 z 5

Love the Dali Katch

Love the Dali Katch. It is a well made premium portable speaker. Great sound / far bigger sound than you would expect and without any distortion. It also looks fantastic and is easy to travel with abs the battery is long. Finally connecting it is so easy just hooks up via Bluetooth and never fails to sync.

5 czerwca 2021
Opinia niezależna
Oceniono na 3 z 5

Dali IO6 avec réduction…

J'ai un casque Dali IO6 avec réduction de bruit. Le son est top, la réduction moyenne et les possibilités de paramétrages nulles.

26 maja 2021
Opinia niezależna
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Odpowiedź od DALI A/S

Thank you for your rating.

The Active Noise Cancellation (ANC) in DALI IO-6 headphones is tuned to eliminate the deep rumbles you know from a jet engine, the train tracks or the highway, when driving your car. We have chosen to focus on these use scenarios, as they're the most common.

What is unsaid in terms of ANC is that it also has a negative impact on the audio quality in the same range of its working area. So if we were to eliminate the full spectrum of extraneous "noise", it would likewise degrade the full spectrum of the audio quality, which is a compromise we won't accept.

So in short, we have tuned our ANC to focus on the most common use cases to deliver the best possible audio quality.

This is why, we have premium audio quality in our headphones, while the "ANC kings" have...well, not so much.

/Team DALI

Oceniono na 5 z 5

DALI IO-4 imponerer

Har lige købt DALI IO-4 høretelefoner. Hold da op hvor spiller de imponerende godt. Virkelig en fantastisk oplevelse.

12 lutego 2021
Opinia niezależna
Oceniono na 2 z 5

Sound Hub Compact - missing app

I bought the Sound Hub Compact for my Oberon C7 speakers. Was disappointed when I realized it didn’t have a dedicated app for the smartphone. Cause now I’m stuck with notification sounds when streaming.
An app would also create the possibility of changing the turntable volume from my phone. And there for sure would be other bonuses.

I think I have to solve it with a raspberry pie running a separate homemade software to bypass it.

Not the best user interface experience...

5 lutego 2021
Opinia niezależna
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Odpowiedź od DALI A/S

Sorry to hear that you had different expectations other than what the product promised. If you have been misinformed, it is very unfortunate.

The larger DALI Sound Hub (not the Compact model) provides app functionality by adding the BluOS module. Perhaps you had these two mixed up.

Furthermore you also have the option to power and connect a Chromecast Audio to the Sound Hub Compact, if you want to get rid of notifications, while playing.

Oceniono na 1 z 5

Customer service worst ever

Bought a Dali E9-F which stopped working. Contacted Dali's central support with no response yet, 3 months later and 5 reminders sent. Budget brands offer better service.

25 grudnia 2020
Opinia niezależna
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Odpowiedź od DALI A/S

We are very sorry to hear about your experience with our service.

If you have any warranty issues with your product, you should always contact your local dealer, as all warranty cases have to go through dealers.

That said, the Covid-19 pandemic has taken its toll on our service department, but we are aware of the situation. This is why we have strengthened our support - adding new people and soon new procedures to follow. Hopefully this will prevent a similar situation from occurring.

Oceniono na 5 z 5

Dansk når det er godt

Dansk når det er godt, har været med lige fra starten med Dali og hifi klubben og stadig den dag i dag snart de eneste højtalere jeg gider lytte til, dejligt et firma der forstået følge med og holde ved sine købere/lyttere, kun thumbs up herfra

1 grudnia 2020
Opinia niezależna

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