Banner for Cartridge World Cyprus

Cartridge World Cyprus Recenzje 1647

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Online order was easy to place. I was contacted by a delightful cartridge world employee informing me of how and when I was going to receive my order. Paper and print cartridges arrived well packaged... Zobacz więcej

Oceniono na 5 z 5

Siparişlerimde bana yardımcı olan Moira Ledingham a teşekkür ederim. Çok hızlı bir şekilde isteklerimde bana destek vermesi beni çok mutlu ediyor. 3d yazıcılar ile ve flamentler ile ilgili bir çok mal... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklepy z artykułami biurowymi
  2. Sklep z komputerami i akcesoriami
  3. Serwis komputerów
  4. Sklep z długopisami
  5. Drukarki i skanery
  6. Dostawca pojemników z tonerem

Napisane przez firmę

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Dane kontaktowe


4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My order arrived at the promised date…

My order arrived at the promised date (although I expected it to be postponed due to New Year's Eve), and I received exactly what ordered. However, the store's address wasn't specified in the confirmation email, and the decision to head out the the address in the email's footer was wrong from my side. Gladly, only one store in Limassol in Google Maps was open, and it turned out to be the right one.

27 grudnia 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Thanks Oleg for your kind review.
Sending best wishes for 2025.
Your comment was helpful and we have made adjustments.
Best Regards
Duncan Glover - Managing Director

Oceniono na 5 z 5

Fast delivery and very helpful staff

Fast delivery and very helpful staff. Thank you

23 grudnia 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Thanks Maria for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director

Oceniono na 5 z 5

More stock please :-)

More stock please :-)

22 grudnia 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Thanks Mustafa for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director

Oceniono na 5 z 5

Having order some batteries

Having order some batteries, came the same day , and was informed immediately that was ready for a pick up!
Very polite on the phone aswell

15 grudnia 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Thanks Annie for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director

Oceniono na 2 z 5

Ordered online but then to find out its out of stock

Ordered online and you advertised in stock but after waiting 3 working days I called your office and was advised that its out of stock. The Larnaca office Lady was very helpful and polite.

12 grudnia 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hello Panayiotis
I understand you passed by the shop enquiring about this item, we checked and advised that it's out of stock from the supplier, However our supplier had not updated their stock on their api which connects to our website and so when you then proceeded to place an online order it proceeded when of course the item was OOS. We did inform you of order cancellation.
Your case has highlighted a weakness in our supplier api that we will now address with them. Hope we overcome these issues.
Thank you for your business.
Best Regards
Duncan Glover - Managing Director

Oceniono na 4 z 5

Dear Cartridge World,

Dear Cartridge World,
I congratulate you on your PERSONAL touch. I think this is what makes a company professional.
Your attention to issues reported, or spotted by you, is noteworthy.
Looking forward to the next transaction with you.
Kind regards.

20 listopada 2024
Opinia niezależna
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Thank you Anna
It's always so encouraging for our team to receive positive feedback.
Overcoming initial issues is part of our continual improvement.
Best Regards
Duncan Glover - Managing Director

Oceniono na 5 z 5

Inks were ready same day for collection…

Inks were ready same day for collection and phone call to advise me they were ready

2 grudnia 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear Lyn,

Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite

Oceniono na 5 z 5

Fast delivery..

Fast delivery... Thanks

29 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear MICHALIS KATSAMPAS,

Thank you for your feedback! Delighted to hear you were happy with the service.
We look forward to helping you again in the future!

Kind regards,
Brigita Dulskaite

Oceniono na 5 z 5

All perfect

All perfect, very prompt reply by the email and the seller nicely helped to take the order to the car

19 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hi Tatiana Vorobeva,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Raina Pērse

Oceniono na 5 z 5

VERY GOOD/EXCELLENT

18 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear ROOBICK SAGHANEZHAD,
It is great to receive positive feedback from our customers.
So nice to know you were happy with your purchase!
Kind regards,
Raina Pērse

Oceniono na 5 z 5
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear Susan Elvidge,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse

Oceniono na 5 z 5

Professional

Professional

12 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hi David Cochrane,
Many thanks for your kind review.
Great to hear you were happy with your shopping experience with us!
Kind regards,
Raina Pērse

Oceniono na 5 z 5

Fast service

Fast service, friendly CSR, fast delivery, online order

12 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear Marc Melchert,

Thank you for your positive feedback. It's great to hear you were happy with the fast service and quick delivery. We're glad the online ordering process met your expectations!

Kind regards,
Raina Pērse

Oceniono na 1 z 5

Ordered items not delivered

19 days after the order I have not received the ordered items, even though payment for the same was promptly completed on the 22nd October 2024. Even though your Moira Ledingham contacted me to correct a cartridge that she spotted was not pertinent, I have since received no feedback on the status of the order, which should have been delivered within 2-3 days of the ordered date.
I find this unacceptable.

10 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear Anastasios
Updated:
I have investigated with the courier and this was indeed an unfortunate error that led to the biggest delay after they picked up the toners from us. Their final email comment to me was telling and I quote ''My final advise is to pre-alert your customers to prefer and ask to pick up from an ACS point for the next 2 months as delays in delivery will continue due to the high volumes we expect this period of time.''
We will be making adjustments in message on our website checkout. We will inform that ''pickup from ACS point is the fastest method.
Please expect a call from our Ops Director John tomorrow as we want to assure you of our sincerity.
BR
Duncan

I fully understand your frustration. It is totally unacceptable. We have spent the morning investigating and the fault lies with ACS couriers who took the goods from us on 24/10. I have escalated the matter to their MD and await his intervention to get the goods delivered by tomorrow, I further requested his investigation and will share what I find with you.
Once the goods are with you, we will be in touch with a proper apology. This experience is not reflective of our usual excellent service to our customers.
Best Regards
Duncan Glover - Managing Director

Oceniono na 5 z 5

Top Customer Service

Top Customer Service. Fast delivery! Good quality of product!

5 listopada 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hi WEBAIL MANICURE LTD,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse

Oceniono na 5 z 5

Excellent service.

25 października 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hi Terry
Thanks for choosing our own brand ink cartridges they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Duncan Glover - Managing Director

Oceniono na 5 z 5

Excellent products and service

23 października 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hi Myria
Thanks for choosing our own brand ink cartridges, they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Margot Glover - Director

Oceniono na 5 z 5

It would have been 5 stars had the…

great shop and delivery to the door great customer service also thank you

12 października 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Hi Sam and Joan, thanks for your review. I can explain why this time the duration was 3 days - a perfect combination of order placed at the weekend and the mousepad needing to be ordered Monday from our supplier and receiving that before forwarding on with the other in-stock items. Hope you are happy with your purchases and look forward to serving you again.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.

Oceniono na 5 z 5

Just great service

Just great service. Really helpful and professional guy I dealt with.

9 października 2024
Logo Cartridge World Cyprus

Odpowiedź od Cartridge World Cyprus

Dear Christopher Dryden,

It is great to receive positive feedback from our customers.
So nice to know you were happy with the service from our team!

Kind regards,
Raina Pērse

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej