Custom Patch Factory supported us through a quick-turn need. We had just a few weeks to plan an event with custom merch, including embroidered patches, notebooks, cups. The team was timely with provid... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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My order was completed quickly and efficiently. I was able to preview the work by selecting the option to see a real sample before production, this was an extra $20 but sell worth the money. I would... Zobacz więcej
The challenge coins I ordered LOOK INCREDIBLE. People are going to be so excited to receive them.
I used Custom Patch Factory because I needed patches on a vey tight deadline (less than 2 weeks) for an upcoming athletic event in Hawaii. Not only did their team deliver, they continuously checked... Zobacz więcej
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The challenge coins I ordered LOOK…
The challenge coins I ordered LOOK INCREDIBLE. People are going to be so excited to receive them.
Nice patches and fast delivery
Nice patches and fast delivery. I will come back for any future needs!
Wasted my time with back and forth
Wasted my time with back and forth, tried to get every penny out of my possible at multiple stages through the process. At the end, I didn’t get what I paid for, I am not happy and the company is refusing to refund me. DO NOT USE THEM! They are horrible communicators too who only care about squeezing money out of people rather than making sure they’re happy customers.
This company has terrible customer…
This company has terrible customer service. I ordered over $1100 in products, including two cloth patches, PVC patches, and challenge coins. It's been over a month, and they still have not provided a re-proof of my design after they totally redrew my design. I do not recommend using this company. Very, very poor customer service.
Perfect
Easy, fast and just what I was looking for in our new departments patch
Very happy with my Patches
My order was completed quickly and efficiently. I was able to preview the work by selecting the option to see a real sample before production, this was an extra $20 but sell worth the money. I would highly recommend doing this. This made me realize that I needed to switch the type of patch from an embroidered one to woven patch, This really made the patch look much better. The folks at Custom Patch Factory walked me through the entire process.
Very happy with the quality and the customer service.
Great customer service!
They worked with me on my design until it was exactly how I wanted it. The patches came out great and I am super happy with the end result!
Fast, High Quality, Success!
I chose 75% embroidery, pellon-backed patches at 2". What arrived was even better than I had hoped for, because they are high quality and well-colored. I also chose to pay later and see a proof first, which was helpful to make sure it was exactly what I wanted. The patch is a little thin, but it's sturdy enough for the size it is, so not a problem at all. There's also options for later shipping for cheaper prices, and I found a coupon online too, so it was dirt cheap. Incredibly happy for what it is.
Excellent service and product
This was my first time ordering patches and was a great experience. A digital proof was sent first and explained a minor change that was made to my design due to space limitations on the actual product. I then received a proof of a finished patch and was able to request adjustments and receive an updated photo after the adjustments were made. Updates were quick and the patches I received are excellent quality - will definitely be purchasing from Custom Patch Factory again in the future!
BRAVO ZULU
What made my experience great was that i was able to keep tweeking out my rough draft drawing into a patch that caught exactly what i wanted.
We love our Whirlybird shirts and…
We love our Whirlybird shirts and sweatshirts! Great quality fabrics and the lettering is so crisp and bright! These are for our after school Bible club. Very happy customers!!
Items were exactly what I needed and…
Items were exactly what I needed and was identical to the art work provided. The patches were made quickly and shipped ahead of schedule. Remarkable job well done!
Great patches, great prices.
I had a great experience with Custom Patch Factory. The process took a little longer than expected, but they were very accommodating throughout and made sure the design came out exactly right. The patches are high quality, well made, and look fantastic. I’d definitely use them again!
Was easy to order feedback timely and…
Was easy to order feedback timely and final product great.
Are You Kidding?
The ineptitude with no “proof” on order, wrong colors, unapproved reduction of a 3” x 2” to 3”x 1 5/8” is ridiculous, 1/4 of that Wasted on a none stick, wrong color "spun" border supposed to be iron on??? Plus a threat if you don’t pay before “proof” they delay your order start? Expensive and really pathetic.
Patches come in great everybody loved…
Patches come in great everybody loved them, but proofread and make sure wording is right. I did not. That being said patches are worth the money.
9”x9” patches turned out perfect!
The patches came out absolutely amazing! The fine detail in the design was included in the stitching. This was my first order and it will not be my last! The only thing stopping me from giving it a 5-star is the additional charge for the number of colors used. I’m not contesting it, there’s just no where I read that states that 9 is the max number of colors that can be used in an embroidery patch and that additional colors would cost more.
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