Shocking service again from curate. Happy to quickly take my £240 but still 5 days later after paying for next day delivery as there is no other delivery option, I still do not have my order! Contact... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... Zobacz więcej
Reakcja na opinię
I’ve been with curate for two years , they have always been helpful and they are always keeping an eye on your progress,even if it’s again or a loss .plenty of help if needed. Meditation is sent out w... Zobacz więcej
Reakcja na opinię
The service is great, just ring and talk to someone if you have any questions. The delivery is ok, i live in Northern Ireland and it does take an extra bit of time to get over here which is fine as... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Konsultant ds. zdrowia
- również w kategorii:
- Klinika zdrowia kobiet
- Lekarz – płodność
Napisane przez firmę
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Dane kontaktowe
Zjednoczone Królestwo
- support@curatehealth.co.uk
- curatehealth.co.uk
3,9
Dobra
18 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was told about you by my daughter…
I was told about you by my daughter were she ordered mounjaro and lost 9 stone and she follow curate through your journey thats what iv done nearly 6 st down
21 sierpnia 2026
Odpowiedź od Curate Health
Hi,
We are so delighted to hear about your incredible progress and your daughter's success! It's truly inspiring to learn how well you both are doing on your journeys. We appreciate you sharing your positive experience with us.
Best,
The Curate Health Team
Your turn around time between being…
Your turn around time between being approved to receiving the product is always terrible. It’s also a little annoying to pay for a next day delivery service when it os never next day. I’m constantly having to chase every order to see where it is
21 sierpnia 2026
Odpowiedź od Curate Health
Hi,
Thank you for taking the time to leave a review. We’re sorry to hear you’ve been frustrated with the delivery times.
Just to clarify, our estimated dispatch timeframe is within 4 working days of an order being placed. The next-day delivery service applies once the order has been dispatched, rather than from the date the order is placed.
We hope this helps to clarify how our delivery service works, and we appreciate your feedback.
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Great service
21 sierpnia 2026
Odpowiedź od Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Ordered medication through Curate…
Ordered medication through Curate Health, with DPD as their delivery provider.
DPD made no attempt to knock on the door or gain access, despite CCTV on the premises showing what happened. I contacted DPD several times to try to resolve the issue, but despite being told the parcel would be redelivered, it was eventually returned to Curate and the medication had to be destroyed.
I have now been told by Curate that they won’t refund me or cover the cost of replacing the medication, leaving me around £200 out of pocket for something I never received.
What’s even more disappointing is that I’ve tried repeatedly to resolve this directly with Curate, but their response has been to simply say they can’t do anything.
Based on my experience, I would not recommend ordering from Curate Health. When something goes wrong, they don’t appear willing to take responsibility or help their customers, even when there is CCTV evidence supporting what happened.
Absolutely shocking customer service from both Curate and DPD.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Curate Health
Hi,
We understand your position regarding the delivery, however, 𝘁𝗵𝗲 𝗖𝗖𝗧𝗩 𝗳𝗼𝗼𝘁𝗮𝗴𝗲 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝘀𝘁𝗮𝘁𝗲𝗱 𝗲𝘅𝗶𝘀𝘁𝘀 𝗵𝗮𝘀 𝗻𝗼𝘁 𝗯𝗲𝗲𝗻 𝘀𝘂𝗽𝗽𝗹𝗶𝗲𝗱 𝘁𝗼 𝘂𝘀, despite our multiple requests for it.
Without this footage, we have no way of verifying or disputing the delivery information provided by DPD, who have supplied evidence showing two delivery attempts at your property.
We appreciate this is frustrating, but we cannot take the dispute any further based on evidence that has not been provided to us. If you are able to provide the CCTV footage, we can review this accordingly.
Best,
The Curate Health Team
Terrible service and undue delays
Terrible service and undue delays. On my most recent orders. I had to chase my previous order and got an apology that it hadn’t been processed (I had paid though) and my current order, ordered 21.7.26, received 15.08.26 after having to chase again. I won’t be using again after using them for 18 months.
14 sierpnia 2026
Odpowiedź od Curate Health
Hi,
We’re sorry to hear you feel this way. We’ve reviewed your order and can see that it was placed on hold at your request. Once the hold period had expired, your order was promptly processed and dispatched.
We appreciate your frustration and are sorry to hear that your experience has led you to feel you no longer wish to use our service after 18 months.
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi,
We're so happy you had a really good experience and that your delivery was fast! We appreciate you taking the time to leave us this positive feedback.
Best,
The Curate Health Team
I have always wanted to lose weight and…
I have always wanted to lose weight and with my knees problem Doctors always said losing weight would help ease pressure on your knees and this was the only option cause I’ve heard many great stories about losing weight minus side effects but manageable plus you get all the support from professionals and they view your progress very closely with all professionals before they describe the treatment highly recommended
22 lipca 2026
Odpowiedź od Curate Health
Hi,
We are so happy to hear about your positive experience and that we could help you on your weight loss journey, especially with your knee concerns. It's wonderful to know that our professional support and close monitoring of your progress have made such a difference for you. Thank you for your kind words and high recommendation!
Best,
The Curate Health Team
Oh Dear Curate
Oh Dear Curate, all this over £15. We could have been friends; we could have had continuity of service but your final words have left me hurt.
After being a customer for a couple of years I resubmitted by most recent order after a small break. I wasn't able to get my normal dose of 15mg and was asked to start at 2.5mg. Ok, fair, you're following guidelines and can completely understand this approach to keep customers safe.
As a result i declined your offer as you weren't able to fulfil what i had requested from you and I have moved to another provider.
Then came my refund minus their now infamous £15 admin fee.
I placed this order for prescription medication with the understanding that they would fulfill it upon review of my prescription. However, the curate team confirmed that they were unable to fulfill the prescription. Consequently, no contract for the supply of these goods was ever formed.
Under UK contract law, product listings and initial checkout processes for prescription items constitute an invitation to treat, rather than a binding legal offer.
An offer is only accepted—and a binding contract formed—when a dispenser verifies and agrees to fulfill the prescription. Because they were unable to fulfill the prescription, my order was not accepted, and no contract came into existence.
Furthermore, under the Sale of Goods Act 1979 (and the Consumer Rights Act 2015 regarding consumer contracts), a trader cannot retain funds or charge administrative penalties for failing to supply goods where no binding contract was formed, or where there is a total failure of consideration on the trader's part. Charging a fee when curate were unable to fulfill the underlying service is unreasonable and legally unenforceable.
Curate came back saying its in our t&c etc but then also stated its in their prescriber guidelines... which aren't publicly available and therefore can't form part of the contract.
Shame Curate, it was going so well. I hope you've made lots of profit from these £15 quid admin fees...
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Curate Health
Hi,
Thank you for taking the time to share your feedback. We appreciate that you are disappointed with the outcome, however, we would like to clarify the situation.
Following your clinical review, you remained eligible for treatment in general. However, due to the gap in your treatment and the lack of recent evidence to support the dose requested, our clinical team was unable to prescribe this specific dose safely. An alternative, clinically appropriate dose was offered, but this was declined.
The £15 cancellation fee is clearly outlined within our Terms & Conditions and applies where an order is cancelled following clinical review after a suitable treatment option has been offered.
We appreciate that you disagree with this decision, but our position remains unchanged following review of your concerns.
We wish you all the best with your future treatment.
Best,
The Curate Health Team
Do not order Enbiosis kit from Curated Wellness
I ordered an Enbiosis kit from Curated Wellness. I paid upfront for the kit, lab fee, and lab results/report. I received the kit, but was not able to submit the sample to the lab because I did not have a "Physicians Code". I asked my Doctor and he said it is not a prescription, they should be able to process without it. But, Curated refused to process or to give me a partial refund since the lab fee and lab results were never utilized. Curated could not tell me who I could get a Code from. I think it's a scam. Beware.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Curate Health
Hi,
Thank you for your feedback. However, we believe there may have been a misunderstanding, as the service described in this review is not a service provided by Curate Health.
We do not provide the Enbiosis kit or the service you have described, nor do we issue or require a “Physicians Code” for this purpose. We would therefore recommend checking that your review has been left for the correct company.
We’re sorry to hear about the experience you’ve had, but unfortunately we’re unable to assist with a service that we do not provide.
Best,
The Curate Health Team
Excellent product
Excellent product, first tablet taken and appetite reduction started, amazing !
27 lipca 2026
Odpowiedź od Curate Health
Hi,
We're so happy to hear about your positive experience with our product and that you're seeing such great results! We appreciate you sharing your feedback.
Best,
The Curate Health Team
Good customer service
27 lipca 2026
Odpowiedź od Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi,
We are so pleased to hear that your buying and assessment process was easy. We appreciate your positive feedback.
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Great company with the best prices
I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount codes available and they don’t just think about saving money for new customers, they care about existing customers getting a good deal too. Delivery is quick and my medication is received well packaged. I would recommend this company and happy to say I’ve lost over three stones and feel elated.
17 lipca 2026
Odpowiedź od Curate Health
Hi,
We are happy to hear about your positive experience with us and your weight loss journey! It's wonderful to know that our commitment to offering discount codes for all our customers, both new and existing, is appreciated. We also take pride in our quick and well-packaged deliveries. Losing over three stones is a fantastic achievement. Thank you for recommending us.
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi,
We're happy to hear that your experience was efficient and easy. We appreciate your positive feedback!
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi,
We're so happy to hear you received excellent service from start to end! We truly appreciate you taking the time to share your positive feedback with us.
Best,
The Curate Health Team
Very slow in comparison to others
If you are ordering from this company then allow plenty of time as they are not quick!! Also they charged me £15 admin fee when I asked to cancel my order because they couldn’t offer me a video consultation that wasn’t during the working day when I am at work! I certainly would not feel comfortable weighing myself in the middle of the office whilst on a FaceTime call! I had already managed one video consultation so wasn’t expecting to have to do another! Medexpress have always been much simpler and so much quicker!
27 lipca 2026
Opinia niezależna
Odpowiedź od Curate Health
Hi,
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations.
Our consultation requirements are part of our prescribing process and are in place to ensure safe and appropriate care. We understand that standard appointment times may not suit everyone, however, if customers contact us, we can often arrange appointments outside of our usual hours where possible.
The £15 cancellation fee is outlined in our Terms and Conditions, which are agreed to at the time of purchase.
We wish you all the best with your future treatment.
Best,
The Curate Health Team
Although I find curatecare to be…
Although I find curatecare to be efficient and helpful dpd does the delivery and they leave it continually at the wrong drop of point and I have to try and track it down
17 lipca 2026
Odpowiedź od Curate Health
Hi,
We appreciate you sharing your experience. We understand how frustrating it is when deliveries don't go as planned, especially when expecting efficient service. We are actively looking into this delivery issue to prevent it from happening again.
Best,
The Curate Health Team
Odpowiedź od Curate Health
Hi,
We are pleased to hear you are happy with us! Thank you for sharing your positive feedback.
Best,
The Curate Health Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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