culturehustle Recenzje 

It was a balanced review process with opportunity to be truly honest

i payed express shipping 2 months ago , they still did not send the paint ! the company does not have stock but they still charge people online and hardly answer mail THEY ARE A SCAM

Absolutely DIABOLICAL. They DO NOT answer emails. Almost 2 years after I complained that a top coat/varnish had destroyed a piece of my art and multiple emails later, they just haven't bothered to reply. Stuart is clearly pocketing our money and choosing to ignore us. Avoid this company at all costs, absolute cowboys!! (I'm having to date my experience as '25 as it doesn't allow any older)

My order was never delivered. And nobody answered my emails. Now I have to report fraud.

Both my studiomate and I ordered from Culture Hustle. It's been a month and a half (more for her) and neither of us have received a product or any feedback from their support team after reaching out multiple times. Zero shipping updates for me too. At this point, it's hard to think the company isn't just a scam if they can't even provide an explanation as to what's going on. Bummer.

My experience is that they never sent the paint I paid for. Multiple and MULTIPLE emails later, they still have not responded with ANY updates on when they will ship. They don't respond to emails. Looking at other reviews and it seems like this is a pattern with their costumers. If you can even say customers because we never get the paint we paid for.

If I could give this company zero stars I would. I put in an order back in May and I still haven’t received it. Every time I would write an email I would get an auto response email I response of them changing over their system. When someone finally did respond they told me they would look into my order and still nothing. Last email I sent they didn’t even bother to respond. I’m very disappointed. I would not recommend anyone order from this company until they can get their act together. They have time to send out promotional boxes to people but can’t fill actual customer’s orders.

BE CAREFUL! Can't give zero stars unfortunately.

I don't usually write reviews, good or bad, but this is just straight up not professional.

I have ordered multiple times over the years and never had an issue, but after my last order in June didn't arrive, I tried to contact. First, my order didn't show up and no one was really helpful. I then finally found the order number and since then I have been receiving generic answers, excuses and no actual information. I assume my order is lost and that's it. The answers seem like written by an ai. So, yeah. Wouldn't recommend anymore, sadly.

⭐ 1 STAR – SMALL BUSINESS IS NO EXCUSE FOR APPALLING CUSTOMER SERVICE!
I placed Order #29585 with Culture Hustle on 17 September 2026. Today is 20 October, 33 days later, and I still have no product, no confirmed dispatch date, no tracking number and, most frustratingly, no meaningful shipping updates through Shopify's Shop app.
Let me make something perfectly clear.
INTERNATIONAL SHIPPING IS NOT MY COMPLAINT!
I regularly purchase products from overseas, including China, and I fully understand that international shipping involves customs clearance, transit delays, multiple distribution centres and circumstances beyond a seller's control.
I have absolutely no issue with reasonable shipping delays.
What I DO have an issue with is a company failing to communicate with customers who have already paid for their orders!
Even companies such as Temu, shipping products internationally from China, manage to provide regular tracking updates, order status information and responsive customer service.
Yet Culture Hustle cannot even provide confirmation of whether my order has been dispatched!
On 28 September and 1 October, Culture Hustle personally responded to my enquiries, apologised and promised to investigate with their fulfilment team.
And what happened after those promises? Absolutely nothing of substance!
No tracking details. No confirmed dispatch date. No meaningful Shopify updates. Just more automated acknowledgements.
Now, I understand Culture Hustle is a small business.
SO AM I!
In fact, I operate my entire business single-handedly. I manage my customers, bookings, administration, scheduling and service delivery myself.
I understand the challenges of running a small business better than most.
But being a small business does not give you the right to use limited staffing as an excuse for poor customer service, inadequate communication or repeatedly failing to follow through on promises.
If something goes wrong in my business, I communicate with my customers. I explain the situation, provide updates and take responsibility.
That's not exceptional customer service.
THAT IS BASIC PROFESSIONALISM!
What makes this situation even worse is that the delay has affected my own business. This product was purchased for a customer project, and I have now had to offer my customer a refund and have received a negative review.
So this is no longer simply about an overdue parcel. Culture Hustle's lack of communication has had consequences for another small business.
I am not asking Culture Hustle to control international shipping, customs or delivery networks.
I am asking them to take responsibility for the things they CAN control:
Their customer communication, their order fulfilment information, their Shopify updates and their promises to customers.
After 33 days, I should not still be wondering whether my order has even left their premises.
I have been patient, polite and understanding. Unfortunately, that understanding has not been met with the same professionalism.
Small businesses deserve support, absolutely. But supporting small businesses does not mean customers should accept poor service or be fobbed off with excuses.
I am now escalating this matter formally.
Based on my experience, I cannot recommend Culture Hustle.
THE PROBLEM IS NOT HOW LONG AN INTERNATIONAL PARCEL TAKES TO ARRIVE. THE PROBLEM IS BEING LEFT COMPLETELY IN THE DARK ABOUT WHETHER IT HAS EVEN BEEN SENT!
And after 33 days, that is simply unacceptable.

Placed order 4th August and it was confirmed. That’s it. After going back and forth being patient and understanding of them being a small company, they clearly have no intention of resolving the issue as it would take less than 5 minutes to see they haven’t shipped the item and a refund issued. Just seen other reviews stating the same problem so maybe best not to waste your time or money.

This company will steal your money.

Bought paint in August still being fobbed off now. Still in time for a credit card charge back.

Despicable humans, in a time where money is tight for everyone and you are stealing from them. There are hundreds of upset customers on Reddit if you want to really know what this company is like just look up r/culturehustle.

Ordered an item months ago. It never shipped, and when I reached out to culture hustle their AI slopbot gave me nothing but runarounds and empty promises.

Ordering aug 2025, I am Still waiting as of Oct 2026 for my order. I have been emailing regularly with the same generic reply:
"I completely understand your frustration and am truly sorry for putting you in this position. Waiting over 15 months with no clear answer is unacceptable"

But not answer WHY it has taken so long and they will not refund me so I cam just wash my hands of the whole mess.

Placed an order on November of 2025. When the order hadn't shipped by mid January I reached out to find out what was going on. It is now mid October 2026 and CultureHustle still hasn't seen fit to give me any answers, let alone the product that I paid for. The best they can drum up is some canned AI responses about how the robot that is responding me is personally taking over my order and other slop intended to kick the can down the road.

Don't order from these thieves. There are easier and more interesting ways to throw your money away.

If I could give negative stars and send a lawyer to their office I would.

I ordered and paid for product in July 2026. Today is October 15th, 2026–still no product has been delivered.

I reached out three times via email and even contacted them on instagram. Nothing, nada, zilch response. They took my money and wouldn’t refund me even after I requested.

I can’t imagine putting so much hard work and time into marketing only to scam the very people you claim to represent. Pure Scum.

Updating my last review - my order in November, 2025 has still not been fulfilled OR refunded. Emails go unanswered (besides the ai auto reply). They kept saying they were shipping it soon so i didn’t dispute with my CC until it was too late. This company is a scam. DO NOT ORDER.

They kept me waiting with repeated ”I am personally handling your order!” emails after I hadn’t gotten my order for months. Then a year later they canceled my order and didn’t give a refund. Conveniently out of the credit card chargeback window, so I have no recourse. Liars and thieves. Avoid.

Scam company! Took my money and now nearly 3 months later there is nothing. Multiple emails sent- each getting an apologetic response but never an update or even any information. Finally issued a chargeback on my card. Do not spend your hard earned money here!

Ordered the blackest black paint. Paid for the order and email stated shipping in 5-10 days. Waited over two weeks, and my order has simply been "processed". Not even preparing to ship. Sent an email to the company. No response. I am going to dispute the charge with my credit card as I feel like I've been duped just like everyone else. What a joke of a company.

Non delivery of goods which were paid for. Customer service very poor. Shame as have used the company before. Great products and good service. Communication and honesty wouldn’t go amiss as would like to continue using them but with no confidence I won’t and they will lose their faithful customers!!!!