Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quick response to my inquiry about a missing package. Customer service was very friendly and helpful with solving my problem.

Oceniono na 5 z 5

Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parce... Zobacz więcej

Oceniono na 5 z 5

Excellent customer service! Always responsive and helpful and even replaced the product for free when it was mislaid, even though it was my fault. The pins are very high quality and durable.

Oceniono na 5 z 5

I ordered the sweatshirt. Easy to do. I received a confirmation that my order had been received and placed. I was told when my order would be shipped. I received my sweatshirt very quickly. Everyth... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.


Dane kontaktowe

  • 1933 Davis Street, 94577, San Leandro, Stany Zjednoczone

  • crowdmade.com

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

214 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First order didn't come after 3 months

First order didn't come after 3 months, didn't think anything of it because of covid. I reached out to customer service and they told me the manufacturer would send the order again. 2 months later, still nothing so I reached out again and they told me the same thing. I did received it after the resent so I'm guessing it was my fault for ordering during covid as the pandemic was still going in the USA (not in my country so I thought it would be ok) Excellent customer service, item seem of quality.

18 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Great service!

I ordered some stickers and a pin, and after a rocky start with a mistype that was totally on me, the support was able to help, and on top of that everything arrived two days early (one day after being shipped!) undamaged and beautiful!

10 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

No order and no refund

They took a while to "ship" my order and when the tracking finally said left In mailbox, the item was was in my mailbox which locked and there's no way it could have been stolen. I contacted customer service and they referred me to file a claim with USPS after a week I have not heard from the mail. And this place told me they are not responsible for the mail. In the meantime not product and not refund for the over priced shirt I ordered for my son. Meatcayon and crowdmade are not going to see my business again.

27 maja 2021
Opinia niezależna
Logo Crowdmade

Odpowiedź od Crowdmade

Hi Mayie,

I'm really sorry about your bad experience. After getting feedback from customers like yourself we've changed our policy for when USPS claims a package is delivered but it does not appear to be received.

Oceniono na 5 z 5

Rocky start but A1 in the end

I see their reviews are pretty patchy, and for a while I thought I had been scammed because my order did not arrive. I got pretty annoyed and wrote some harsh stuff in emails but they could not have been more helpful and understanding when they got back to me.
In fairness postage from USA to UK is sloooww, worse since Brexit (grrr) and when the package goes missing everyone suffers.
These guys though, good as gold, got a replacement in the post to me and, OK several months after the original order, they have now arrived.
Just enameled pin badges, but the quality is excellent and not bad value.

17 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Terrible shipping experience

Terrible shipping experience resulting in one package lost and the other returned for unknown reason. They did refund but not shipping.
Out ten bucks and three months with nothing to show for it.

9 lutego 2021
Opinia niezależna
Logo Crowdmade

Odpowiedź od Crowdmade

Hi Lee,

I'm really sorry about your bad experience. After getting feedback from customers like yourself we've changed our policy for when USPS or DHL claims a package is delivered but it does not appear to be received.

Oceniono na 1 z 5

Rubbish quality hoodies

Bought 2 oversimplified hoodies, came in bad quality, I'm taking fading design on a guildan hoodie, was charged $40 for both. Shipping took forever which is somewhat understandable, customer support was slow and of $90 paid I only got refunded $70, not counting the $20 I had to pay for shipping. Please steer clear.

16 stycznia 2021
Opinia niezależna
Logo Crowdmade

Odpowiedź od Crowdmade

Hi Cardboard,

I'm sorry you had a difficult experience. In the case of a misprinted item, we will always try to ship a replacement but it sounds like that didn't happen in your case for some reason.

Oceniono na 1 z 5

What the heck?!?!

I bought the leafy plush,and it ran out after I ordered it,so I'm not getting it.I wouldn't be complaining if it wasn't for the fact they didn't give the 21 dollars I spent on the plush.I barely have money,since I'm a kid,and it felt like a punch to the face that I got NO refund though it wasn't my fault.They didn't say it was sold out and now I lost 21 dollars!

12 stycznia 2021
Opinia niezależna
Logo Crowdmade

Odpowiedź od Crowdmade

Hi Jayce,

I'm not sure what happened but this is absolutely not our policy. In rare cases when items run out of stock, we refund customers 100% of the time. Our support team is reaching out to understand how this happened and will make things right.

Oceniono na 1 z 5

Slowest shipping ever!

5 stycznia 2021
Opinia niezależna
Logo Crowdmade

Odpowiedź od Crowdmade

Hi Abdul,

I'm really sorry for any shipping delays you experienced. Because of the complexity of our operation, many items are either pre-sold (and won't ship for multiple months) or are made on-demand (and will take a week or so to ship).

Oceniono na 1 z 5

Ordered an item for my son for…

Ordered an item for my son for Christmas on 12/1/20. No updates and no way to contact them. I understand items are made to order, but in this day and age it shouldn't take months.

28 grudnia 2020
Opinia niezależna
Logo Crowdmade

Odpowiedź od Crowdmade

Hi Stephanie,

I'm so sorry for your experience. For future reference, you can always reply to your order confirmation email and that will go directly to our support team.

Oceniono na 5 z 5

Definitely Legit! Great Customer Service Experience

Going into this users should understand this company uses multiple manufactures for all different types of products and they are the hosting site for many creative artists to sell their own creative designs. Users should also understand some things are made to order so you have to allow for manufacturing time.

That said, I placed and order in November for Christmas, as of today 12/17/20 that item had not yet shipped. I called the company, one of the owners answered the phone and took the time to expedite the shipping so I would receive my product on time. He was very nice and took care of my issue right away. I expect the quality of my product will be fine, if not, I will rate the product upon delivery. Overall very happy so far!

UPDATE: Item was received in time for Christmas and was EXACTLY as expected!

17 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Happy with item

Ordered the hoodie on 8th Oct! Honestly was expecting to never receive this item because of the reviews that were left. Overall took 4 weeks and arrived in great quality the right size and the product is really good!! Love the hoodie! Definitely not a scam! But does take a while to be shipped if you are NOT in America.

8 listopada 2020
Opinia niezależna
Oceniono na 3 z 5

Eh products

This isn't a scam. I bought a quackity hoodie and shirt. The product took a week to arrive and it looked pretty good. IN THE SPAN OF A WEEK THE SHIRT RIPPED. I kid you not the shirt costed about 30 dollars, and the paint was gone and the shirt ripped. However the hoodie is good.

21 października 2020
Opinia niezależna
Oceniono na 5 z 5

This site is not a scam

It took awhile for the product to be delivered at least a month but they did deliver it.. at first I was skeptical about using this site because of all the bad reviews but I did receive my item for my son who’s addicted to plushies he is autistic and this is the only thing he loves.. thank you crownmade for making my son happy I really appreciate your product :)

4 września 2020
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!
They are taking advantage of people trying to the right thing and selling masks they can not even produce. This site is a scam and I am so disappointed that famous faces are using this site without knowing they are stealing from their fans.
Of course, there is no way through them to cancel an unfulfilled order and get your money back which is a big enough red flag.

7 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

If I could give a negative star

If I could give a negative star, I would. That is how TERRIBLE this business is. It has been over 5 weeks and no movement on the order. I am pretty sure they took the money and went to their local bar for a round.
Trying to find a customer support line or email is impossible. Save yourself some money and RUN from this site. I should have read reviews and check their BBB rating...an F btw...before any order was placed.

27 czerwca 2020
Opinia niezależna

Doświadczenie Trustpilot

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