The order took 2 weeks to arrive from the UK but I guess that's pretty standard these days. I ordered two ties and paid $19 AU postage. Then I realised I should have ordered matching pocket squares... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great to deal with. Messages responded to very quickly and were able to add another tie to my order 24 hours later without charging extra shipping.Very happy with the beautiful ties , nicely presented... Zobacz więcej
Reakcja na opinię
They were amazing, attentive and of course the quality was spectacular. They definitely went above and beyond to get a package to me on time. Definitely recommended, you just do t see service like thi... Zobacz więcej
Reakcja na opinię
I purchased 2 neck ties from their Facebook page. They arrived in Australia in a timely manner. Very impressed with the quality of the ties and presentation in which they arrived.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Salon ślubny
Napisane przez firmę
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Dane kontaktowe
London, Zjednoczone Królestwo
- hello@crossrow.co.uk
- crossrow.co.uk
4,9
Doskonała
176 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very happy with the ties I ordered
I’m very happy with the ties I ordered. High quality and delivered on time. Thanks!
29 października 2024
Odpowiedź od Crossrow
Hi Gareth,
Thank you for the wonderful feedback! We're thrilled to hear that you're happy with the quality of our ties and that they arrived on time. Your satisfaction is our top priority, and we're grateful for your support. Looking forward to serving you again—thank you for choosing Crossrow!
Regards
S.
Had to go to the post office to pay…
Had to go to the post office to pay £3.50 extra for postage to get the delivery - turns it into a pain!
20 października 2024
Odpowiedź od Crossrow
Dear Will,
We’re truly sorry to hear about your experience and understand the frustration of having to pay extra postage to receive your order. As a small business, we work hard to ensure every order arrives smoothly and are committed to addressing any concerns quickly. We ship all our packages following the same procedure, and this is the first time we’ve encountered an additional fee like this. Nonetheless, we issued a 50% refund on your order as a sincere apology.
Had you reached out to us beforehand, we would have been more than happy to resolve this for you directly. Our policy allows for a full refund or next-day replacement at no additional charge if there’s ever an issue. We encourage customers to reach out first, as it’s easier to address concerns directly than through a review.
Thank you for sharing your experience, and we’re here to help make things right whenever you need.
Warm regards,
S
Great designs
17 października 2024
Odpowiedź od Crossrow
Hi Ted,
Thank you for the kind words! We're delighted that you love our designs. It’s always our goal to bring unique and stylish options to our customers. We appreciate your support and look forward to sharing more great designs with you in the future!
Regards
S.
Excellent product
Excellent product, just as advertised and very speedy delivery. Very pleased, thank you.
16 października 2024
Odpowiedź od Crossrow
Hi Howard,
Thank you so much for your kind review! We're thrilled to hear that you're pleased with both the product and the speedy delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!
Regards
S
Easy to order and quick to arrive
Easy to order and quick to arrive. Good quality ties!
10 października 2024
Odpowiedź od Crossrow
HI Graham, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon
Odpowiedź od Crossrow
Dear Steve,
Thank you for taking the time to leave a review on Trustpilot. We’re pleased to hear that your order arrived on time, well packed, and without any issues. It's always great to know when things go smoothly!
We truly appreciate your support of Crossrow and look forward to serving you again in the future.
Best regards,
The Crossrow Team
Everything first class
8 września 2024
Odpowiedź od Crossrow
Dear Stephen
Thank you so much for your kind words and for rating your experience with Crossrow as "first class"! We’re thrilled to hear that everything met your expectations, and we’re grateful for your support.
It’s feedback like yours that inspires us to continue providing top-quality products and service. We look forward to welcoming you back again soon!
Best regards,
The Crossrow Team
Odpowiedź od Crossrow
Hi Damian, Thank you so much for your kind words! We're thrilled to hear you loved the ties and appreciated the quick dispatch. Your recommendation means the world to us! We look forward to serving you again soon.
Excellent quality
Excellent quality. It's a lovely tie. Delivery was quick and I would definitely buy from Crossrow again.
2 września 2024
Odpowiedź od Crossrow
HI Andrew, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon!
Lovely pattern and material
Lovely pattern and material. Not too expensive and arrived quickly
5 sierpnia 2024
Odpowiedź od Crossrow
Dear Huw,
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!
Warm regards,
S.
Crossrow
Odpowiedź od Crossrow
Dear Finbar,
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!
Warm regards,
S.
Crossrow
Doświadczenie Trustpilot
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