The team put a message on our phone line to update our customers when our business premises burnt down. They were kind and sympathetic during such a difficult time which was very much appreciated. Tha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
reviewed, made initial suggestions, then took over laptop for deeper dive to resolve. all with a quick timescale.
We love Croft! (especially Eileen) We have used them for years and wouldn't dream of moving. We recently updated our phone systems across our trust, the process was so smooth, the engineers were love... Zobacz więcej
Whilst trying to work out how we could possibly manage our business, against the back drop of the beginning of a pandemic, Blackstar stepped up and provided us with the means and know how. There profi... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Email issue
reviewed, made initial suggestions, then took over laptop for deeper dive to resolve. all with a quick timescale.
Considerate and Helpful!
The team put a message on our phone line to update our customers when our business premises burnt down. They were kind and sympathetic during such a difficult time which was very much appreciated. Thank you x
One email from me and was resolved.
Excellent service kept me in the loop…
Excellent service kept me in the loop throughout and very professional
Helpful company
We have been dealing with this company for a number of years. We have found them to be helpful, polite and knowledgeable. They persevere in finding solutions to challenges and are willing to work with us to tailor the system to our needs. The engineers know our site well and the account manager maintains a helpful overview.
We love Croft!
We love Croft! (especially Eileen)
We have used them for years and wouldn't dream of moving. We recently updated our phone systems across our trust, the process was so smooth, the engineers were lovely and knowledgeable. Speaking with everyone across the team is always a joy and our account manager, Eileen, is the nicest person in the world. Always at the end of the phone if we need anything and recommends things she thinks we would be interested in. The recommendations are always helping us to streamline our business and services we provide.
Explored a number of solutions
Explored a number of solutions and Croft was by the best on paper. Full installation completed across multiple sites within 3 days without a hitch. Very impressed with both cost and service
Seamless phone system installation
Just had a new phone system installed at out school. The team from Croft - both from the planning and execution side - were faultless. Great people to deal with, who ensured installation was during half-term to provide minimal disruption.
Thoroughly recommend Croft!
Outstanding Service and Support
Croft support us across everything from Telecoms and Mobile Phones to leased lines, and the service they provide is outstanding. They treat every request, incident, or question with genuine care and remain committed until the issue is fully resolved. We have dedicated primary contacts who are true subject matter experts, and they continue to be reliable throughout our relationship with Croft. I couldn’t recommend Croft highly enough for everything they do for our business.
Professional service
Professional service, Cost effective.
Quick to respond and give detailed explanation around tariffs and bundles.
Highly recommend.
Great Service
Business is all about people. Justin at Croft has looked after us for over 10 years. He has always given us an honest and transparent service, dealing with any requests or queries quickly and efficiently. I have no problems at all in recommending Justin and Croft.
Human interface with expertise and knowledge
Having been directly dealing with (and suffering) telephone networks to then engaging a business mobile partner like Croft, that bring industry knowledge — and industry influence — the experience of managing telephone networks related issues and queries became painless and stress free. Expertise is crucial. It’s reassuring to have someone who understands your pain and actually responds. Consistent human contact is priceless
Exceptional Technical Resources and Customer Management
We were previously running on a PSTN solution and worked with a company to migrate us to a SIP solution. They absolutely failed to do this. Croft came in like a bunch of superstars, picked up the support role, migrated us efficiently and smoothly to SIP, and absolutely smashed our operating costs. Since then, they've been managing and updating our environment and we're happy to continue working with them.
Excellent Customer Service
As a school, we have worked with Clearlink/Croft for a number of years. I always look forward to speaking to Eileen, our Accounts Manager. Eileen is professional, courteous and friendly, she, along with all her colleagues that I have dealt with, are very helpful and go above and beyond. Thank you Eileen, Simon and Kevin.
Croft are a Ronseal company- they do exactly what they say!
Croft are a great company and as expected we had a flawless installation of our new telephone system!
Faultless!
These guys have not only helped me to get all of my new telecoms setup sorted, with ridiculously fast broadband and top notch phones, but have held my hand along the way too, which has been hugely appreciated!
I'm saving money each month, all of my tech and equipment works really well and it's all just been effortless.
Yesterday, I did a little jig in my chair as I was able to transfer a call from my desk phone to my colleague's mobile (he was WFH) and it just worked... in 10 years of business, I have never had a setup that allowed something so simple, now I do.
If that's not enough... after I posted on here a few weeks back about having issues with my camera dropping out on Zoom, they spotted it! Then arranged for an engineer to call me to help - without me even needing to ask. It doesn't get better than that!
Excellent company to work with!
Excellent company to work with!
We have had a wonderful experience with Croft. Eileen has always provided the best customer service both on the telephone and via email. Any queries we have had have been answered quickly and effectively and it is always a pleasure to have a chat with Eileen. We highly recommend Croft and their excellent service!
Croft moved us to Microsoft Teams.
We needed to move our telephone system to Teams as well as migrate our contact centre to a new platform. Croft project managed both pieces of work for us and delivered the completion of the projects on time. Their production selection, project management, communication, technical expertise and training methods were all excellent. Thanks for helping us develop and implement technology that leads to better future for our customers.
Top service, every time
Simon Floyd at Blackstar is great - nothing is ever too much trouble, even at short notice. Great service and all in good humour. Thanks again Simon!
Top Class!
Simon is your man! Went over and beyond to get us up and running. Very quick response, checked in to see everything worked ok, even popped over in between meetings to sort out a wire and set up our new 8x8 phone system. Very knowledgeable and honest and the service is 100% can not fault anything! Thank you Blackstar and the team but a special thank you to Simon who was an absolute legend!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








