AVOID AT ALL COSTS. Tried to call to cancel subscriptions for two companies but automated call refers you to email them. Emailed on two separate occasions but have been completely ignored. They ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Reasonably easy to use but be warned. You can only delete companies on your watchlist one at a time, which is a major pain, so you slowly accumulate a lot of companies. They then charge accordingly.... Zobacz więcej
System has not been working for around a week. I use this to credit check before opening new accounts for my business. I currently have 3 new potential customers waiting on accounts. online ch... Zobacz więcej
I recently attempted to create an account with CreditFocus, but unfortunately, I was met with nothing but frustration. After several failed attempts, I decided to reach out to their support team for a... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
CREDITFOCUS is a powerful tool in helping small businesses improve the financial health of their business, through providing insight into the financial security of their customers and giving access to tools that make late payment collection more effective
Dane kontaktowe
130 Old Street, EC1V 9BD, London
- 0300 456 3470
- support@creditfocus.co.uk
- creditfocus.co.uk
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Bardzo słaba
57 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
bit of a let down
Not a lot of info on companies, you can probably get more for free off companies house.
Very basic.
4 października 2016
Opinia niezależna
Odpowiedź od CreditFocus
Hi Peter, Thanks for your review. It's also good to hear the areas for improvement which we agree with and are addressing and you'll soon have additional information to help you make more informed decisions. We'll also be in touch directly to see what other areas you think we can improve the service.
Good but flawed
I've been a Credit Focus user for 6 years or so and have found the information contained useful as current as other credit rating sources I have access to.
The main issue is have is the limited financials displayed. There are "free" sites that have more historical financial information available.
4 października 2016
Opinia niezależna
Odpowiedź od CreditFocus
Hi Andrew, Thanks for your review and it's great to hear that CreditFocus is useful to you. It's also good to hear the areas for improvement which we agree with and are addressing and you'll soon have additional information to help you make more informed decisions.
Excellent
Highly recommended - We use CreditFocus constantly to check new clients and monitor existing ones.
3 października 2016
Opinia niezależna
Odpowiedź od CreditFocus
Thanks for the review Nigel. We're glad to hear the benefits you're getting from CreditFocus.
Quick, Accurate and easy to use!
I've been using creditfocus for almost 3 years and its very good. I always seen able to find the companies I'm looking for. Creditfocus sends changes in status of companies I choose to monitor. Whats not to like.
3 października 2016
Opinia niezależna
Odpowiedź od CreditFocus
Thanks for the review Steven, and glad to hear CreditFocus is working well for you.
Fantastic!
This has been great for my business. highly recommended!!!
3 października 2016
Opinia niezależna
Odpowiedź od CreditFocus
Hi Del, Many thanks for the review and we're pleased to hear CreditFocus is helping your business even in a small way.
Collecting monies
Ok, I have used creditFocus for a while now and on the basis of checking contractors credit is a reasonable system, But when it is taken further into solicitors hands the costs go up dramatically and the system doesn't work,the ultimate goal is to retrieve monies owed by clients who have not paid the bill.It goes through to court the its sent to the Sheriff to then take action on the client who has not paid,their is no tracking down and very little effort actually going in to retrieve monies owed.Example collectors had been to same address 5 times with no results and then decided to close account until further notice from myself to gain further information and with in 15minutes i managed to get a 2nd trading address to go and check with only online information already present on the system.We are paying high rates of money for little effort.
3 października 2016
Opinia niezależna
Odpowiedź od CreditFocus
Hi Mark,
Thanks for reviewing CreditFocus and I'm glad that the service of giving credit information is working for you.
With regards the solicitor and debt collection activity I can pass this information on to the solicitors to review their services. As it is outside of the CreditFocus product the extent of our control over this activity is limited, although we do regularly review partners to ensure our customers feel like they are receiving the service levels they desire.
We will also contact you directly to gather examples of specific debts that the solicitors have not actioned to your satisfaction.
OK, but service has gotten slower
We have been using Credit Focus for 9 years now. The service is great for just doing a quick credit check and getting financial info on perspective clients, however using the Solicitors sending facility has gotten awful over the last couple of years. It takes about a week for the solicitors to actually send out a letter than when you requested it. Not really good when it hits cash flow.
29 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
Hi Kerry, Thanks for your review. It's great to hear from such a long standing customer and happy to hear your getting the financial information you need. Sorry to hear about a drop in expectations from the Solicitor's Letter service. We'll pick this up with our partners to ensure we maintain our expected levels of service.
Perfect Tool for my business
Credit focus is a tool my business couldn't do without. It makes qualifying customers pre contract that much easier. It means that I have the ability to source contracts based on the customers credit rating which reduces failures....top product does what it is meant too.
26 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
Many thanks Adrian. Glad to hear you're putting CreditFocus to good use.
Odpowiedź od CreditFocus
Many thanks Brenda. Glad to hear you're CreditFocus is supporting your business.
Credit Focus in our business
Credit Focus is a valued accessory for our business
24 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
Thanks Kevin. Glad to hear of the value your getting from CreditFocus.
Odpowiedź od CreditFocus
Many thanks Allan. Good to hear how CreditFocus is supporting your business.
Odpowiedź od CreditFocus
Thanks Peter. Good to hear that you like the service.
Great service
Excellent tool for business. Like the improvements that have been made.
23 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
That's great thanks Geoff. We've got a few more improvements to share soon and hopefully they'll improve CreditFocus even more for you.
Handy tool
Handy tool but a little clunky & slow at times. Some features & terms need more information / explanation.
23 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
Thanks Gareth. We know what you mean about more information and explanation, and we can't wait to show you the next version of CreditFocus which will address this and more.
Excellent Service
Have been using Credit Focus since 2010 & would highly recommend.
23 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
Thanks John. Always good to hear that our service would be recommended to others.
A useful tool for credit monitoring
Decent simple platform for credit monitoring across your client base.
Reasonable cost for service and facility.
23 września 2016
Opinia niezależna
Odpowiedź od CreditFocus
Thanks for your review Gary, and glad to hear it's supporting your business.
Odpowiedź od CreditFocus
Thanks Stephen. Hopefully with the upcoming improvements you'll get even more value for the subscription fee.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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