The team reacted very prompt and helpful to my request, great customer service. A profesional attitude, and people oriented care Thank you!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was purchased by mistake and I expected pushback when I asked to cancel (which is unfortunately the norm). I was wrong. The customer service person I reached, Riley, immediately refunded me and m... Zobacz więcej
Reakcja na opinię
Easy to use and friendly customer service ! I wasn’t ready to start my own course that’s why I had to cancel my subscription, but the platform itself is great and the people behind the desk are super... Zobacz więcej
Reakcja na opinię
I was on the trial period just to try out. It was actually much much easier and instinctual for someone who has no knowledge how to build a course or anything. And the team is very helpful and reply a... Zobacz więcej
Reakcja na opinię
4,6
Doskonała
34 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I asked for a refund because I had an…
I asked for a refund because I had an emergency with my family, and their reply was fast, warm, and efficient. I am very grateful to the people behind the screen.
14 lutego 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello Natalia,
Thank you so much for reviewing your recent experience.
We can't help but be happy to know that you are pleased with the result, as well as communication with our team. It inspires us to work with even more dedication to make sure each user is satisfied. We appreciate your kind words.
Kind regards, team BetterMe
Very helpful and reactive costumer service
I didn’t understand that I was subscribing when I was doing the trial, and the emails saying that the payment was going to go through were on my spam, so I was very frustrated when the payment went through specially because I didn’t use the app. But, they were very helpful and reasonable and even though I was very upset they helped me and refunded me. So this experience was very good! Thank you!
3 lutego 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello!
Thank you for your feedback, and we genuinely appreciate you taking the time to contact us.
Please check your e-mail and let us know if we can help you with anything else.
Kind regards, Team BetterMe
Very prompt response system and i…
Very prompt response system and i always solve whatever doubt i have! Highly recommend it
28 stycznia 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello,
We greatly appreciate your comment regarding your recent experience.
Your satisfaction is our priority. And we are glad that we could help you effectively.
If there is anything else that we can do for you, feel free to contact us via email at any time.
Kind regards, team BetterMe
Very quick and helpful feedback from…
Very quick and helpful feedback from the customer service, thank you so much for your support!
24 stycznia 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hi Katrin,
We are so pleased to know that you've enjoyed your recent communication with our team 😊️
Your satisfaction is our priority. And we are glad that we could help you effectively.
Kind regards, team BetterMe
Satisfied
I am very satisfied with this service. Helpful and fast- reacting.
3 stycznia 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello!
Thank you, Lena!
We appreciate you spreading the good word about your experience with BetterMe.
Kind Regards, Team BetterMe
Easy to use and friendly customer…
Easy to use and friendly customer service ! I wasn’t ready to start my own course that’s why I had to cancel my subscription, but the platform itself is great and the people behind the desk are super friendly and solution oriented.
10 stycznia 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello Maria!
It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks!
Kind Regards, Team BetterMe
They gave me a refund after I asked…
They gave me a refund after I asked them twice. I didn't mean to set up an account and I got charged $100. Thankfully it wasn't too much of a hassle.
4 stycznia 2025
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello!
Thank you for your feedback.We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.
Looking forward to your reply.
Kind regards, Team BetterMe.
Great customer service
Great customer service. Nice and quick. Highly recommend 👍🏼
16 grudnia 2024
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello Jessica,
It's so great to know that you have enjoyed your communication with our team!
If any help is needed, we are always glad to assist with any questions or advice.
Kind regards, team BetterMe
10 stars!!
I love this platform! I didn't initially know that it was connected to the BetterMe mental health platform but I love that too! I haven't gotten a chance to load my course yet, but the support I've received due to needing assistance from customer service has been unwavering! I even received an extra e-book for the hassle and it was absolutely my fault! I love this platform! Everyone is very supportive, down to the staff!
11 grudnia 2024
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello,
Thank you so much for your kind feedback.
Your satisfaction is our priority. And we are glad that we could help you effectively!
If there is anything else that we can do for you, don't hesitate to contact us via email at any time.
Kind regards, team BetterMe
Great customer service
Their customer service was quick to respond and very clear in their communication.
11 grudnia 2024
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello,
Alyssa, we are so pleased to know that you've enjoyed your recent interaction with our team 😊️
Indeed, we are always so happy to help with any questions or requests. Feel free to contact us again if any assistance is needed.
Kind regards, team BetterMe
Appreciate client service,I had issues…
Appreciate client service,I had issues and I received fast response and support from Betterme team,thank you very much 🫶🏼
16 grudnia 2024
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello,
Thank you for your kind review of your experience. Your time and effort are greatly appreciated.
If you ever need any assistance, we would be more than happy to help 😉️
Kind regards, team BetterMe
I was on the trial period just to try…
I was on the trial period just to try out. It was actually much much easier and instinctual for someone who has no knowledge how to build a course or anything. And the team is very helpful and reply almost in a day in making transactions easier. It's sad I didn't use the platform because I didn't have much contents, but maybe in future? Thanks though
1 grudnia 2024
Opinia niezależna
Odpowiedź od BetterMe Creator Platform
Hello,
Thank you for your kind review of your experience with BetterMe. Your time and effort are greatly appreciated.
On our end, we would love to have you back whenever you are ready.
Kind regards, team BetterMe
Odpowiedź od BetterMe Creator Platform
Hello,
Thank you so much for leaving your comment about our service, Trisha.
We are always glad to help with any questions and requests.
Kind regards, team BetterMe
Odpowiedź od BetterMe Creator Platform
Hello!
Thank you for your feedback. We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.
Looking forward to your reply.
Kind regards, Team BetterMe.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.